Reviews (566)

Overall rating
2.3
Counts per rating level
  • 13% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 14% of ratings are 3 stars
  • 15% of ratings are 2 stars
  • 46% of ratings are 1 stars
January 9, 2025

I have been using the app for 3 years now and it used to work fine, but now all of the sudden within the past couple of months, the app is automatically updating barcodes which prevents the labels on existing products from scanning. I keep re adding the barcodes and it continues to randomly change them. I'd love to know of a way to prevent this from happening.

Ape Made It
United States
Over 2 years using the app
Shopify replied January 11, 2025

Hi there! Thank you so much for sharing your feedback! It would be unexpected that the app would spontaneously create it's own barcodes, however, when you are creating ...

October 7, 2024

I’ve encountered with the Google Merchant Center integration on my Shopify store. Specifically, the GTIN (Global Trade Item Number) for my products is not syncing properly with Google Merchant Center, which has led to limited product performance and visibility.

Kids Bedroom Accessories
Jordan
4 months using the app
Shopify replied November 11, 2024

Hi there! Thank you for taking the time to share this feedback. Our team works hard to improve our app functionality, so we’d like to look into this further for you. Can I ...

July 12, 2024

This app is an absolute joke.

It has 0 support for Cyrillic alphabets, so it becomes absolutely unusable for our shop in Bulgaria.

We’ve raised this to Shopify support several time over 2 YEARS, and still there is no support.

Even though we are quite fond of Shopify to an extent, it often feels like the company is sloppy and not committed to maintaining and fixing their older apps.

DIDIS.BG — Магазин за Куфари и Чанти
Bulgaria
Over 1 year using the app
Shopify replied July 15, 2024

Thanks for taking the time and sharing this feedback. If the Retail Barcode Labels app isn't able to support the alphabets for your business, then there are some third-party ...

January 7, 2019

The last barcode app is 100x better. All my product titles fit into the small 1X2 label. Now everything gets cut off and it's not aligned. I had to buy the bigger labels so the titles can fit, but it does not align. FIX THIS ISSUE!!!!

Curvy Sense
United States
About 6 years using the app
April 5, 2019

I use this app to create all my barcodes for merchandise. I much prefer the old app compared to the new app. A lot more hassle and extra steps!

Total Betty Co
United States
Almost 6 years using the app
Shopify replied June 4, 2019

Thanks for sharing your feedback. We work hard to improve our app functionality and the Retail Barcode Labels app is supported so you can reach out to us for assistance! I’ve ...

Edited April 2, 2019

App lags all the time. There are so many flaws. The other system wasn't perfect but this is even worse. When I create barcodes for all items without barcodes, it would be nice if it would actually create barcodes for ALL without barcodes instead of having to keep creating them for each item I have entered. Also it would be nice to see all the recent items entered so I can print those barcodes at ...

Beaus & Belles Boutique
United States
Over 5 years using the app
Shopify replied June 5, 2019

Hey there! Thank you so much for this feedback. These are currently a limitation of the app and we are working on this. I will be sure to pass this along to our developers. I ...

January 14, 2020

This app just doesn't work. Tried for 3 days to Print Labels, but no connection at all from app. Do not reccomend

TAYLRD
United States
Over 5 years using the app
Shopify replied January 30, 2020

Thank you for sharing this feedback!

I'd be happy to work with you to see what we can do to get the app working for your business! I’ve followed up with you via email so ...

April 12, 2019

It is not user friendly AT ALL. The old free app was 1000% better. The fact that you have to click 75 times to finally print your tags is not an effective use of time. Please update!

BEIGE LR
United States
Over 5 years using the app
Shopify replied June 4, 2019

Hey there,

Thank you for this feedback. We are striving to better all of our apps so this feedback is very much so appreciated. I did some digging into this for you and ...

July 25, 2019

The app only allows for set sized labels. I wish it supported more Dymo label sizes or allowed you to set custom sizes

Purrl Kitten
New Zealand
Over 5 years using the app
Shopify replied August 2, 2019

Thank you for reaching out with this feedback. I understand how it would be helpful to have more Dymo label size options, or a custom size option on Retail Barcode Labels, so ...

March 28, 2024

VERY BAD!!! IT MESSED UP SO MANY OF MY PRODUCTS DUE TO GENERATING SO MANY DUPLICATE BARCODES...I BROUGHT IT UP SO MANY TIMES TO THEM AND IT STILL GENERATES DUPLICATES

JuniorKids
Canada
Almost 5 years using the app
Shopify replied April 1, 2024

Hi JuniorKids, thank you for your review and for your feedback. I am sorry to hear that you are experiencing this issue. There are cases where large catalogues can end up ...