Reviews (558)

Overall rating
2.2
Counts per rating level
  • 13% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 14% of ratings are 3 stars
  • 15% of ratings are 2 stars
  • 47% of ratings are 1 stars
September 18, 2024

Hi, I need to change the location of the € symbol that appears in the price and give it a little more space so that it doesn't look so close together.
Could you help me?

elisabetolive
Spain
8 months using the app
Shopify replied November 9, 2024

Hi there! Thank you for taking the time to leave a review and share your experience with us. I have passed your feedback on customizing format of your labels along to our developer team, but please let us know if you are experiencing issues with your labels' readability or functionality! You can contact our support team at anytime via the Shopify Help Center for assistance: https://shopify.link/vRnL.

October 31, 2024

Very glitchy. When adding products it keeps previous printed products in gthe cue so you will have to restart app or manually go to each and set print to 0 so as to not duplicate barcode printing

Leg Appeal
United States
9 months using the app
October 6, 2024

This is a great app if you only need to print barcodes once as it will not allow a second print, even if you uninstall, reinstall, and create new codes for your products. I struggled with it for far too long before removing.

Joy Stitch
United States
About 1 month using the app
Shopify replied November 11, 2024

Hi there! Thank you for taking the time to leave a review and share your experience with us. When printing issues occur, there can be a couple of different factors at play, including printer connection issues, etc. There are some handy troubleshooting steps in our Help Centre which should help resolve it: https://help.shopify.com/en/manual/sell-in-person/hardware/barcode-printer#troubleshooting.
If you do want some assistance with printing labels using the app, or to provide more detailed feedback about the issues you encountered, we would be happy to help. Please feel free to add it to your current review and I would be happy to address it, if possible, or you can contact our support team at anytime via the Shopify Help Center for assistance: https://shopify.link/vRnL.

August 29, 2024

need to be able to add compare price on label

Colorado Ski Shop
United States
About 1 year using the app
Shopify replied October 30, 2024

Thank you for taking the time to leave us a review! I understand for some, displaying the compare at price is important. Labels have very limited space and typically customers are more interested in verifying size, etc. I will pass on your suggestion to our developers, though, as they are always interested in merchant feedback.

May 10, 2024

Easy app. But I just can not put an extra line (product name etc) on one side of my jewelry labels, which is so annoying!!
I have to scan the label before i can stick it on my jewelry. Double the work, impossible to do with so many products!!
I use this app for 2 years and that little detail pushes me to take another app!!!
I DESPARTLY NEED AN EXTRA LINE to see the name of the product, Please help me out!!!

Lakaiann
Belgium
Over 3 years using the app
Shopify replied May 13, 2024

Thank you for your review and feedback! I will make sure to provide this information to our team. -Emily, Shopify Support

May 13, 2024

A few complaints after using it for 6 months. It duplicates barcodes which I knew was going to happen so I started manually keying in my own #s. However there's a huge issue besides the duplicates and I've googled and saw this issue has happened to ppl 2 years ago. The barcodes stopped reading on POS camera. Only a few newer style / variant barcodes were able to scan while all the older ones that used to scan no longer scanned. After scanning would get errors such as, no response, or scanning a ridiculously long barcode # that's way more than 8 digits or couldn't be scanned message. Nothing have changed until maybe 2 weeks ago. We key in new product and barcode #s like usual. We have tested on the iPad and iPhone and everything is up to date. Still haven't solved this issue yet. We have lots of products and it's a huge issue for us now because we have to now manually type in each barcode to ring up items.

RINGLAND
United States
5 months using the app
Shopify replied May 14, 2024

Hi there. Thank you for taking the time to leave your feedback. I'm sorry to hear that you're experiencing some trouble with the Retail Barcode Labels app. If you haven't done so already, I'd encourage you to follow back up with our Live Support so we can take a closer look at those errors to ensure this gets resolved: https://bit.ly/2AWw5VA. - Blair, Shopify Support

August 3, 2024

Ürün başlığında Türkçe karakterler (ç, ğ, ı, İ, ö, ş, ü) kullandığımda baskı yapınca başlık gözükmüyor. Bu durum, Türkçe karakter içeren ürün başlıklarının düzgün bir şekilde yazdırılamamasına neden oluyor.

En Uygun Oto Parça
Türkiye
6 days using the app
January 15, 2024

Debería dejar poner el signo de euro € a la derecha. Además el signo sale pegado al primer número, casi montado encima. Por lo demás, hace lo esperado pero para el mercado € no es buena opción

baluka mascotas
Spain
About 1 month using the app
May 13, 2019

The app needs to be able to cull together multiple products and variants along with updating inventory levels so that product inventory "check in" can be done with one procedural workflow and save time money and effort.

(example) Receive stock --> Verify quantity -> select products to check in-> update inventory level-> print barcodes-> get back to work!

321Kiteboarding & Watersports
United States
Almost 5 years using the app
Shopify replied May 24, 2019

Hey there, thank you for sharing feedback about how to improve this app! This is a current limitation due to the way product updates interact with the app. That said, we’re always working to improve merchant workflow, so I’ve followed up with you via email to log your feedback for our development team. -Lauren, Shopify Support

Edited July 20, 2023

It would be helpful if this app worked with special characters. also took a long time to figure out how to get it to work with the labels i have. there aren't enough presets for labels and the basic 1" x 2 1/8" label preset doesn't work.

Edit 2023: App still works ok. A major issues i'm having is issues with duplicate barcodes because the barcodes are generated using the last 8 characters of the variant id but the variant id is 14 characters, so multiple product variants are getting the same barcode.

Additionally, a major oversight is authorizations based on user type. At least there should be some sort of password input for replacing all barcodes. It would be a shame if I spent countless hours applying barcode stickers to all of my products only to have an associate mindlessly choose "replace all barcodes in my store" and render all the barcodes useless. This is functionality that needs to be implemented ASAP.

Betty's Promos Plus, LLC
United States
Over 4 years using the app
Shopify replied January 7, 2020

Thank you for sharing this feedback with us. Our team is constantly working hard to improve our app functionality so we’d like to look into this further for you.

I’ve reached out to you via email to discuss your experience with the app so far, hope to hear from you soon! -Lizzy, Shopify Support