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I absolutely hate using this app. It's made the most simple and important thing in retail so complicated.
Thanks for taking the time to share your feedback! I'm sorry you've had a negative experience with the Retail Barcode Labels app, and I can understand how frustrating this must be. Shopify works hard to improve our app functionality, and I’ve reached out to you via email to look into this further. I hope to hear from you soon! - Lauren, Shopify Support
If I could rate this a zero I would. This app has cost me so much time and money. It is extremely ineffective. I have tried it on Google Chrome, Safari. I have wasted at least a roll of labels trying to get it to print. Twice I have reached out for assistance to no avail.
Thanks for sharing this feedback about the Retail Barcode Labels app! I'm very sorry to hear you've a roadblock with the app, and I'd like to look into this issue further with you. I’ve reached out to you via email so we can troubleshoot this, and I hope to hear from you soon! - Lauren, Shopify Support
This app does NOT work. When I try to print barcodes the printer screams at me and prints multiple barcodes on one label. Yes, I have the correct label size. The app is what is not working Why is this a replacement? Garbage. Zero stars.
Hey, there! Thank you for taking the time to share your feedback with us after your experience with the Retail Barcode Labels app. I've reached out to you by email to see if we can help you resolve this issue and to make sure that your feedback is passed along to our developers. I look forward to hearing back from you! -Jason, Shopify Support
They limit your review to 100 character so that you cant tell everyone how bad this app really is
Thank you for sharing this feedback!
We're sorry to hear that you had a negative experience with the Retail Barcode Labels app, and we'd love to assist to get this working. We encourage merchants to leave reviews with as much context as possible, and we require reviews to be at least 100 characters so that we can get a better understanding of the issue :) I’ve reached out to you via email so we can investigate this issue further. I hope to hear from you soon! - Lauren, Shopify Support
I would prefer the app that this one replaced. I'm not able to export and save my inventory labels for my stock management. Terrible Customization options for the templates.
Thank you for sharing your feedback! Currently there is no option to export the label templates to a file on your computer, though the templates you create are saved within the app for you to use for your products at a later time. I’ve followed up with you via email in case you'd like to provide any more feedback on this specific feature you're needing, or if you needed any further assistance. - Freddie, Shopify Support
THIS IS THE WORST SOFTWARE TO PRINT BARCODES! I HAVEN'T BEEN ABLE TO PUT STOCK OUT FOR 5 DAYS DUE TO THE FACT I CAN NO LONGER PRINT ON MY DYMO PRINTER! BRING BACK THE OLD SYSTEM OR LOSE CUSTOMERS!!
Hey, there. We really appreciate this feedback. I understand how this is a pressing issue for you, especially when you continuously have new stock coming in. I have gone ahead and reached out via email to offer some support and gather any further feedback from you. -Bo, Shopify Support
I don't like that once you create a barcode you have to search for the item again - it's a waste of time!
Thanks for sharing this feedback about the Retail Barcode Labels app! This is a current limitation due to the app's workflow. That said, we’re always working to improve our apps' functionality, so I’ve followed up with you via email to log your feedback for our development team. - Lauren, Shopify Support
this app doesn't work
i am a 2 store operation..i can't get barcodes done....this is ridiculous
why are u getting rid of the old app
Your feedback is valuable and will help us improve the platform so we thank you for taking the time to share it with us. I’ve followed up with you via email to log your experience for our development team. Hope to hear back from you! -Emma, Shopify Support
The app duplicates barcodes for different products. It is not compatible with Avery labels as advertised. A Dymo 450 is required and still doesn't print right. It could be more user friendly; such as, a more refined search for multiple items to be printed. I deleted the app, but will try again to see if that helps. It would be an awesome app if they could work out the kinks.
Hey there,
I am sorry to hear that this has been your currency, I appreciate you taking the time to give us this feedback. Dymo LabelWriter 450 or the Dymo LabelWriter Wireless Printer are the only compatible printers for this app, while Avery labels can be used as per our docs these are the only compatible printers for the app.
I have gone ahead and emailed you regarding the other issues you have mentioned so that we can troubleshoot together and get this app working for you! I look forward to hearing from you. -Bo
I use this app everyday to create barcode labels and it takes forever for the barcode labels to create. I have to create them about 3-5 times. Also, it's difficult to print multiple items at once, it's very time consuming.
Hello there, firstly, thank you for sharing this feedback. It is feedback like this that guides us in the right direction to make apps better for merchants like you. I’ve also followed up with you via email to log your feedback for our development team. In that reply I've included some screenshot to help.
You should be able to add labels in bulk in the Shopify admin, by going to:
> Apps
> click "Retail Barcode Labels"
> Then "print labels"
> Then select the option that best suits you, all or select a few products
> Then press the purple button "create Barcode labels"
You can also print labels in bulk, by going to:
> Products
> Clicking the white square beside the product name
> Then press "actions" at the top of the page.
> Then print selected labels.
This guide will also help for the hardware side of using the app:
> https://help.shopify.com/en/manual/sell-in-person/hardware/barcode-printer#print-barcodes
Hopefully this helps! But I will also send you on an email to go further in detail with this for you! Thanks.
Niall, Shopify Support.