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This app will destroy your UPCs of existing products. My entire database of 100,000 products are all compromised because of this app! Do not use!
Thank you for leaving this review. I'm so sorry to hear that you had a frustrating experience with the app. I would like to take a look into the account to find out what happened and see if there's anything I can do to help. I have sent you an email in order to investigate. Please respond to that email whenever you're able to and we can take a look into this together. -Oliver, Shopify Support
There are a few minor issues and inconveniences, however, my biggest problem by far is that Google shows ALL barcodes as invalid. It's cool to be able to create new barcodes for products, but it doesn't really help if they register as invalid barcodes to one of the main shopping platforms.
Thank you very much for your review. I'm sorry to hear that using this app caused conflict with your Google Shopping barcode requirements.
Very often this is an issue because Google Shopping requires specific barcodes, which can be traced back to a product's manufacturer, while our barcode labels app isn't able to locate those at this time. Therefore the codes created by the app won't be as specific as what Google is looking for.
That being said, we are always looking for ways to improve the apps we offer to help make our merchants' lives easier. I will be following up with you via email so that we can talk in more detail about how your experience with this app could be improved! -Lizzy, Shopify Support
The app does not work. When I click on the app itself it takes me to a blank screen.... Now I can't print barcodes at all since they got rid of the app that actually worked.
BE CAREFUL !!! THIS APP WILL REPLACE THE GTIN / UPC FIELD BY AUTOMATIC BARCODES ! THIS CAUSED A MASSIVE DROP IN THE NUMBER OF PRODUCTS AVAILABLE ON OUR GOOGLE MERCHANT CENTER AND THEREFORE IMPACTING OUR GOOGLE ADWORDS AND SHOPPING CAMPAIGNS ! This app is designed to generate automatic barcodes, so this is good if you are a brand which is in the process of creating brand new products which have no GTIN/ UPC yet. Otherwise if you are a company selling items from other brands, the items you are selling already have their unique UPC/GTIN so do not use this app otherwise it will generate barcodes in the field where GTIN/UPC should be written. We asked the app to remove all the barcodes which were created, there is no way to do so they say ! So we have to go through each of our products to remove the barcodes !
Thank you for reaching out and sharing your feedback with us, and I am sorry to hear that you've experienced some issues getting your products approved by Google. It sounds like you've already contacted our Support team which is exactly what I would have recommended. Barcodes can be edited in bulk via the bulk editor or via a CSV as well: https://bit.ly/3naLxkU. -Oliver, Shopify Support
This app doesn't work at all!! I can't even access the app or print any labels anymore. Bring back the old version! How can this be a replacement???
Hey, there! I am sorry that this has been your experience with the Retail Barcode Label Printer app. I have gone ahead and reached out to you via email to offer support and gather any further feedback you are willing to share. I look forward to hearing from you. -Bo, Shopify Support
wanted an output which shows product name OR SKU id & price along with the barcode at the same time. Though the customization have this option but the final output does not show the 'price' part. i can't figure out why only price is not getting showed. Now if i choose the price tag option than it shows only price..not the sku or anything else...whts the use if you cant map price with the sku code or product name!!
Thanks for reaching out about this. If your labels aren't showing the product price, this is most likely because you're using an unsupported currency. The Retail Barcode Labels app currently only supports the currencies found here: https://bit.ly/3pcMSbf. If you're not using one of those currencies, that would be why your prices aren't appearing on your labels.
If that's the case, I would recommend using Dymo Label software as an alternative for creating labels: https://bit.ly/39fg0Ji.
If you are using one of the supported currencies listed, please contact support so that we can look into this for you further: https://help.shopify.com/en/questions. Hope that helps! - Brie, Shopify Support
Does not work as shown. Will not include price at any cost. Finicky with lines. If you add certain things in line one line two will not work. Do not think this app ever went though testing phase before being published.
Thank you for this feedback. I'm sorry to hear that you're having troubles with getting the price to display on your labels, and I would like to help investigate this in more detail. In order to get started with this, I'm going to send you an email in a few moments. Please keep an eye out for this email and reply directly back to me once you receive it so that I can help troubleshoot this issue further. Thanks! - Rae, Shopify Support
Its really not great, I am sorry to say. We have used Shopkeep prior, and I have to say Shopkeep is far superior with many aspects, especially barcode labels. This is about a 4 step process, and it should be 1 click. we cant print the size labels we want that has our store name on it. Customers actually find us by looking to see where the items they were gifted were purchased!!!
I'm sorry to hear that you've had a bad experience using the Retail Barcode Labels app, but thank you for providing us with details of your time using the app here. I can see why reducing the amount of clicks used when generating labels would be helpful, especially when printing a large number of labels, and I'll be sure to submit your feedback to our app development team. -Victor, Shopify Support
I have had nothing but problems with this app! Despite repeated attempts, it does not allow previews. It does not allow me to customize labels so obviously some functionality issues. Hoping to get it resolved soon but it should work better than it does.
Thank you for reaching out and sharing your feedback with us, and I am sorry to hear that you've experienced numerous issues with the Retail Barcode Labels app. You should be able to customize the labels within the app, and I would recommend uninstalling and reinstalling the app if you have not already, along with trying to access the app via another browser if the previews are not loading.
If the issue persists, please reach out to our support team directly so this can be investigated further: https://bit.ly/2AWw5VA. They will be able to authenticate you on the store and take a closer look at why this might be happening. -Victor, Shopify Support
So many steps involved just to print a label. What a waste of time. Waste of materials too when I inevitably try to print quickly and forget to select the paper size (which needs to be done every time).
Update: This is the most infuriating part of my brick and mortar. Even when selecting the correct size "paper," the label is positioned incorrectly on the sticker and gets cut off, necessitating a decrease in scale percentage. This in turn makes the label small and difficult to read, but otherwise, pertinent information gets cut off, even though it is nowhere near the side edges of the label.
I also dislike that when selecting product labels to print, most recently created products are not listed first. Now I need to either remember which products were most recently created (difficult when creating many in one sitting), waste time and write them all down so I don't forget, or open multiple tabs to reference.
Honestly, please bring back the former barcode printing app, it was far more user friendly and efficient. This one is AWFUL. Side note, when printing regular documents after printing labels, you need to select your printer and paper size...again.
Thanks for sharing your feedback! We work hard to improve our app functionality, so we’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - JP, Shopify Support