Overall rating
2.3
Counts per rating level
  • 14% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 13% of ratings are 3 stars
  • 15% of ratings are 2 stars
  • 47% of ratings are 1 stars
January 26, 2019

Massive issue with this app and google shopping feed - have spent hours rectifying the issues this has caused and has un-synced all my products with the google shopping feed! PLEASE FIX!!!!

Higgins & Lyla
United Kingdom
21 days using the app
October 6, 2021

does not support device camera scanning because it cant generate 10 digit barcode, look for something else if you want to use ios camera as barcode scanner

Sommer Athleisure & Co
Singapore
21 days using the app
Shopify replied October 11, 2021

Hey, there. Thank you for taking the time to share this feedback with us. While you can use the device camera to scan the barcodes (https://bit.ly/3DLLzXR), it seems to only support the 1D or 2D barcodes generated by the app. Nevertheless, we'd be happy to share your feedback with our developers. Cheers! -Elias, Shopify Support

April 10, 2019

This app is terrible. It takes twice as long to setup and print barcodes. There is little customization and it only works in chrome.

Top of the World
Canada
21 days using the app
Shopify replied June 4, 2019

Thanks for providing feedback on the Retail Barcode Labels! While the app is designed to work with all Shopify supported browsers, we do recommend Google Chrome for the best experience. We work hard to improve our app functionality, so I’ve sent out to an email to you and hope to hear more of your thoughts soon. - JP, Shopify Support

April 12, 2019

The old version had its limits, was finicky, and took many tries to master but the new version is absolutely useless. There are way too many steps involved and the worst is the issue that it now treats the Dymo Labelwriter like a network printer - the proper Dymo label types I use do not show up on my label options list so I can't print anything at all.

Avenues Sweet Choices
United States
20 days using the app
Shopify replied June 3, 2019

Hi there, thank you for providing us with feedback on Retail Barcode Labels app! All Dymo label formats are supported but some do require a different workflow than others, such as exporting the label information to be used in the Dymo desktop software. I have sent along an email in case you needed any further assistance on this. - JP, Shopify Support

January 9, 2019

This new version gets zero stars from me. I have a case of the Dymo labels from the old app to use and there is no template for them on the new app. I tried to grab something close, but half of the label is cut off and the print is tiny. I also have to take MORE steps to create and print barcodes...which I definitely do not have time for. If you're going to create something new...maybe it should be better? More efficient than the last? I cannot tell you how much I HATE this new version!

The Revival
United States
19 days using the app
December 24, 2018

Been unable to print with my Dymo label printer, contacted support but getting nowhere. Basically the app is all setup, when I press print the labels come out but are completely blank! No information on them at all. Printer works fine when printing labels outside of Shopify!

Lillypaws Designs
United Kingdom
19 days using the app
Edited April 6, 2019

Very disappointed, there are some many steps and it is difficult to use. Our previous barcode app was very easy..

HAVANA
United States
17 days using the app
Shopify replied June 4, 2019

Thanks for taking the time to offer this feedback about the Retail Barcode Labels app! I apologize for the frustration the new app has cause you and your team. The apps team at Shopify is always looking for ways to improve the functionality and workflow of our apps, so I’ve reached out to you via email to get more context and to look into this further. I hope to hear from you soon!

- Alex, Shopify Support

March 20, 2019

This app doesn't work. I use to be able to print beautifully designed barcode tags. I can't even get my Dymo to at the least get the correct sizing to print a generic looking barcode. You guys need to fix this quick, or bring back the old app that actually works. It's not even a fact of user friendly, it literally does not work with my Mac and Dymo.

Conservatrice
United States
16 days using the app
Shopify replied April 26, 2019

Hey, there! I am sorry that this has been your experience with the Barcode Label Printer app. I have gone ahead and reached out to you via email to offer support and gather any further feedback you are willing to share. I look forward to hearing from you. -Bo, Shopify Support

September 5, 2020

Funktioniert nicht. Nur fehlermeldungen leider ist das typisch bei shopify apps. nicht zu empfehlen.

blowdrops
Germany
15 days using the app
January 4, 2019

Not sure why I have to buy brand new labels because now they are printing Lengthwise instead of the original way. Please don't make this a "have to".

Belle Boutique
United States
14 days using the app