Reviews (404)

Overall rating
2.3
Counts per rating level
  • 12% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 16% of ratings are 3 stars
  • 17% of ratings are 2 stars
  • 44% of ratings are 1 stars
October 4, 2024

I am using ZEBRA jewelry labels LC8 but I can not choose SKUs Title … it tells label too small - can you please fix that problem urgently - it’s the only label app from Shopify and that should be working perfect
Thanks

ORLOV
Monaco
6 months using the app
Shopify replied October 30, 2024

Thank you for taking the time to share this feedback! Customizations for ZSB-LC8 labels are currently limited, but we’re always working to improve the way our apps work, so I’ve passed this feedback along to our developer team.

February 1, 2025

I can not finde size of label 31x22. only 31x31
And scaner not scanned qr code!

Tanjusha
Netherlands
5 months using the app
November 21, 2024

it works in the admin to print labels but it would be great if it was available on the pos app as a tile

Diesel
Ireland
2 months using the app
Shopify replied December 11, 2024

Hi there! Thank you so much for sharing this feedback! While it is possible to print barcode labels from the admin using the Retail Barcode Label app in a browser window on your POS device, I can see that having the ability to print directly from the POS app would be helpful, as you wouldn't need to switch between interfaces.
Thanks so much for bringing this to our attention! We’re always working to improve the way our apps work, so I’ve passed this feedback along to our developer team.
- Natasha, Shopify Support

August 31, 2024

As a basic barcode app, this seems to do the trick. But I want to integrate with Google Merchant Center and it needs GTIN (12 character) and there isn't an option for it.

ShopMGW Store
United States
18 days using the app
Shopify replied October 30, 2024

Thank you for taking the time to leave a review. Our app will generate barcodes for in-store use using the last eight digits of the product ID. A GTIN is a globally unique id number and must be obtained externally. Any GTINs uploaded in the barcode field of the product can then be printed on labels.

September 18, 2024

Hi, I need to change the location of the € symbol that appears in the price and give it a little more space so that it doesn't look so close together.
Could you help me?

elisabetolive
Spain
8 months using the app
Shopify replied November 9, 2024

Hi there! Thank you for taking the time to leave a review and share your experience with us. I have passed your feedback on customizing format of your labels along to our developer team, but please let us know if you are experiencing issues with your labels' readability or functionality! You can contact our support team at anytime via the Shopify Help Center for assistance: https://shopify.link/vRnL.

August 29, 2024

need to be able to add compare price on label

Colorado Ski Shop
United States
About 1 year using the app
Shopify replied October 30, 2024

Thank you for taking the time to leave us a review! I understand for some, displaying the compare at price is important. Labels have very limited space and typically customers are more interested in verifying size, etc. I will pass on your suggestion to our developers, though, as they are always interested in merchant feedback.

Edited January 16, 2025

You would expect a Shopify Barcode Label App to be able to create a label that shows both the original compare price & the actual discounted price of an item. This BASIC REQUIREMENT for any retail store is however not a feature & Shopify instead expects you to pay for a third party app. Seems absolutely absurd but Shopify doesn't seem to care.

First posted this review 4 years ago....... still no change. Thanks Shopify for showing that you aren't listening to the feedback given.

Fountainhall Wines
United Kingdom
Over 4 years using the app
Shopify replied May 28, 2021

We appreciate you providing your feedback to us here and I can appreciate why not having this option is a frustration for you. Merchant feedback plays a big part in how changes are made to our platform, and I will be sure to pass on your comments to our development team for them to consider. -Victor, Shopify Support

July 12, 2024

This app is an absolute joke.

It has 0 support for Cyrillic alphabets, so it becomes absolutely unusable for our shop in Bulgaria.

We’ve raised this to Shopify support several time over 2 YEARS, and still there is no support.

Even though we are quite fond of Shopify to an extent, it often feels like the company is sloppy and not committed to maintaining and fixing their older apps.

DIDIS.BG — Магазин за Куфари и Чанти
Bulgaria
Over 1 year using the app
Shopify replied July 15, 2024

Thanks for taking the time and sharing this feedback. If the Retail Barcode Labels app isn't able to support the alphabets for your business, then there are some third-party options that you can explore and we've got a list of them here: SKU and barcode apps (https://shopify.link/BJoA). Cheers. -Elias, Shopify Support

Edited May 10, 2024

this thing is a joke...they are trying to push POS and they can even have a lable printing softward tha works half way decent.
- The issue is you can not edit the font size
- every thing is just placed onto one line
- if you print a barcode, then scan it on the POS it doesn't go to the actual variant. It goes to the main product then you have to choose manually the variant. So we sell clothing surf products so it only pulls up the main category then you have to actually manually enter in which size or color or whatever variant you have manually.

Hawaiian South Shore
United States
Over 1 year using the app
Shopify replied May 10, 2024

Hi Hawaiian South Shore, thank you for your review and feedback. I am sorry to hear you've had a bad experience using the Retail Barcode Labels app for your store. If you do want some assistance with the app, or to provide more detailed feedback, we would be happy to help. You can contact our support team at anytime via the Shopify Help Center: https://shopify.link/vRnL. -Shay, Shopify Support

Edited February 2, 2025

It would be helpful if this app worked with special characters. also took a long time to figure out how to get it to work with the labels i have. there aren't enough presets for labels and the basic 1" x 2 1/8" label preset doesn't work.

Edit 2023: App still works ok. A major issues i'm having is issues with duplicate barcodes because the barcodes are generated using the last 8 characters of the variant id but the variant id is 14 characters, so multiple product variants are getting the same barcode.

Additionally, a major oversight is authorizations based on user type. At least there should be some sort of password input for replacing all barcodes. It would be a shame if I spent countless hours applying barcode stickers to all of my products only to have an associate mindlessly choose "replace all barcodes in my store" and render all the barcodes useless. This is functionality that needs to be implemented ASAP.

EDIT: Started using EasyScan for fulfillment purposes and they also will generate barcodes using the unique 14 character variant ID. Uninstalling this app.

Betty's Promos Plus, LLC
United States
Almost 6 years using the app
Shopify replied January 7, 2020

Thank you for sharing this feedback with us. Our team is constantly working hard to improve our app functionality so we’d like to look into this further for you.

I’ve reached out to you via email to discuss your experience with the app so far, hope to hear from you soon! -Lizzy, Shopify Support