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This app is awful. The other app worked just fine for my business. This app cuts off words and just adds a "..." to the end. Are my customers supposed to guess what the rest of the words say? This app is terrible. Way to make our jobs harder guys!
Horrible! Needs an option on WHICH price to include on the barcode. If you move an item to your sale rack, it would be helpful to select if you want the barcode to include the price or the compared at price.
Thank you for sharing this feedback with us!
The compare at price is designed to be a display only option for customers to see any discounts on products. Barcodes will print displaying the amount that they will charge for. That's why it isn't an option for printing at this time.
That being said we’re always working to improve the options in our apps. I’ve followed up with you via email so that I can share your feedback with our development team. -Lizzy, Shopify Support
We are encountering major issues with the app, it has overwritten duplicated barcodes on products this incurring in a huge fulfillment issue. BEWARE !!!
Thank you for taking the time to write your review and I am sorry to here that you've had issues with the Retail Barcode Labels app. If you have not done so already, I'd recommend getting in touch with our support team about this incident so that we can investigate this in more detail for you: https://bit.ly/2AWw5VA. -Victor, Shopify Support
Useless - Sometimes, this apps creates the same barcode ID for different variants. Each barcode needs to be unique. Now I understand why my inventory not always match. This should be an easy fix, but unfortunately, this app looks like the product and developer team left it.
Hi there, thank you for your review. We appreciate you taking the time to let us know the issues you've experienced using the Retail Barcode Labels app and if you have not done so already, I'd encourage you to contact our support team via the Shopify Help Center so that we can investigate this problem: https://shopify.link/vRnL. -Victor, Shopify Support
This is a very clunky and buggy app. The previous app was much better. None of my employees can figure out how to use this. Resulting in lots of label waste. The many steps are one of the problems and there's obviously some print driver (do they even exist anymore) issues. It's made barcoding very frustrating and inefficient.
Thank you for sharing this feedback with us.
We have teams dedicated to making sure feedback is heard and applied to future developments in the apps we offer. We’d like to chat more about your experience and which features are causing frustration.
I’ve reached out to you via email, and look forward to continuing our conversation! -Lizzy, Shopify Support
It's great. You can change the order of the data so it can show the price bigger. I would give it five star if it would print directly instead of open another page. My clients are compleining since the euro sign shows before the price and too close. They see € 4,95 instead of €94,95 and i should be 94,95 €
We are trying to use this app for labels in our retail shop. We purchased avery labels as the app states it can print on avery, however, there is no 1x1 square template. We now have 5000 labels and no way to print on them as well as unmarked products. Shopify told us to contact the developed for a solution and they told us they were not adding that template at this time.
Hey, there. Thank you for taking the time and sharing this feedback with us. While I can confirm that Avery labels are supported, our guide (https://bit.ly/3zG8um4) does indicate that only their standard label size (2.63" x 1") is supported at the moment. Nevertheless, we can see how supporting more label sizes (for Avery) can be beneficial for our merchants, like yourself, and we'd be happy to pass this suggestion along to our developers for future considerations. Cheers! -Elias, Shopify Support
The only good thing about this app is the new bulk editor. THAT SAID, YOU HAVE TO REMEMBER THE NAME OF ALL THE NEW PRODUCTS THAT YOU ENTER. BECAUSE IT DOES NOT PULL ALL NEW PRODUCTS LIKE THE OLD APP DID. Very disappointed as we absolutely love using Shopify but something as simple as not having a proper working label printer program may have us looking elsewhere. Have used Shopify for 2 years at our storefront.
Hey there, thanks for sharing this feedback about the Retail Barcode Labels app! This is a current limitation due to the way the app interacts with your product catalogue. That said, we're always looking for ways to improve our apps' workflow, and so I’ve followed up with you via email so we can look into this further and log this feedback with our developers. - Lauren, Shopify Support
This app is glitchy. It keeps saying that it has created barcodes for products but when I got to print them then it says I have not created them.
Hi, there! Thank you for taking the time to share your experience. That issue shouldn't be occurring, so if you haven't already, I recommend contacting our live support team so we can investigate further. You can get in touch by logging in through the Help Center: https://bit.ly/2AWw5VA. Thanks again! - Greta, Shopify Support
Have been using this for two years it worked great. As of this week it will only work on mobile, which is way more tedious..
Thank you for taking the time to share your review. Our app works across multiple browsers including the Shopify Mobile app. If you are experiencing issues using it via web browser, make sure to clear your cache and cookies or test against a private window. -Olivia, Shopify Support