Reviews (566)

Overall rating
2.3
Counts per rating level
  • 13% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 14% of ratings are 3 stars
  • 15% of ratings are 2 stars
  • 46% of ratings are 1 stars
Edited November 11, 2020

It's sometimes frustrating because it won't created barcodes on items. You have to repeatedly hit create. Other than that it's good

Hippie-Ki-Yay Boutique
United States
12 months using the app
Shopify replied November 16, 2020

I'm glad that you've mostly found the app to be useful but I'm sorry to hear that you sometimes have issues creating the barcodes quickly. Thank you for your feedback on this, and I will be sure to submit this information to our development team who work on the app for them to see. Please contact our support team at help.shopify.com/questions if you require further assistance. -Victor, Shopify Support

Edited April 21, 2021

More customization (for Rollo printers) and different workflow process would make it more user friendly.

The Gardendale Mercantile Company
United States
11 months using the app
Shopify replied April 29, 2021

Thank you for writing your review and for providing your feedback to us here. I can certainly see how having more customization options would be a big help to you and I'll be sure to pass your comments on to our development team. -Oliver, Shopify Support

July 3, 2023

This was an easy to use app until last week. Like the other reviews this app was working fine until last last week now it's not even creating barcodes, so pretty useless now & I don't want to have to re-create new barcodes for over 400 products??

SKULPT
Ireland
11 months using the app
Shopify replied August 8, 2023

Hi there. Thank you for taking the time to leave your feedback, we appreciate it. I'm sorry to hear that your experience with the Retail Barcode Label app wasn't satisfactory. If you haven't done so already, I'd encourage you to connect with our Live Support so we can take a closer look into getting this resolved: https://bit.ly/2AWw5VA. - Blair, Shopify Support

Edited February 23, 2019

Update-
So it's now working decently in the Edge browser, but still not working in Chrome so no longer a 1 star review, but until it works in Chrome, I am not giving it a 5 star review.

I see that Shopify is rolling out this as a replacement for it's current label app, but you cannot scan the barcode that prints out on a Dymo Small label, so that had better be fixed.

Joslynn's French Home
United States
11 months using the app
September 20, 2022

Barcode label printing functionality is limited
1. Not possible to modify the price or currency. I need to print prices in a different currency than my store currency.

Reveil
United States
11 months using the app
Shopify replied October 18, 2022

Thank you for writing your review and for providing your feedback on how you'd like to see Retail Barcode Labels improved. I can see why having the option to print barcodes with different currencies would be beneficial and I'll be sure to pass your suggestion onto our development team. -Victor, Shopify Support

February 4, 2020

As of 5th Feb 2020 the Retail Barcode Labels/Print Preview page redirects to the /Label Templates page upon pressing Print X Labels button instead of opening the Printer pop up or auto printing. The process is now more inefficient and each label comes from storage.googleapis.com

Tom's Outdoors
Australia
11 months using the app
Shopify replied February 28, 2020

Thank you for writing your review and for explaining your problem here. It sounds like you're having issues getting the labels to generate and then print correctly, so I'd like to learn more about the issue and see if I can suggest a resolution. I'll be sending you an email shortly to touch base with you so please look out for that and get back to me there if you're still needing assistance with this. -Victor, Shopify Support

April 18, 2019

I do love how fast this prints barcodes & that you can choose to print multiple products from filters. The big thing missing is a recent add list! It's really nice if I get in multiple vendors.

Wild Dove Boutique
United States
9 months using the app
August 23, 2023

The app has a lot of troubleshooting. It's also impossible to reach the help page because it keeps crashing.

Eliza Faulkner Designs Inc.
Canada
8 months using the app
Shopify replied August 26, 2023

Hi, there.

We appreciate you reaching out and expressing your feedback.

Our Help Center is currently experiencing issues when reaching out to support. Our developers are aware and actively investigating the error to produce a solution. Once the Help Center issue is resolved, I recommend contacting our team so we can investigate any difficulties you're having with the app: https://shopify.link/vRnL. -Victoria, Shopify Support.

Edited July 22, 2019

Its a usefull app, but i would preffer if they could allow using multiple products to print labels. now you have to select individual products and print labels. I will update my ratings once its implemented. for now its an average usage .

paintingsonline.com.au
Australia
8 months using the app
Shopify replied July 31, 2019

Thank you for sharing this feedback on the Retail Barcode Labels app. It's definitely possible to use this app to print barcodes for multiple products at once! To do this, just follow these steps: http://bit.ly/2GC5bSM.

I'm also going to send you an email so that we can chat further in case you run into any troubles with printing multiple barcodes. Please keep an eye out for this email in your inbox, and feel free to reply directly to me there if you have any questions or concerns. - Rae, Shopify Support

May 31, 2022

This app has potential; however, it has not been thought through properly. By this I mean it is not intuitive or laid out well and the app defaults are annoying. If you want to print off a batch of labels, the default is set on each item to zero. You then have to click or tab through the no of labels require field for each product. It would be very easy to have a select all and alter the numbers in a batch rather than individually. It would also be great to see other barcode formats such as QR codes as an option. I would also like to see it integrated with one of the QR code apps that generates customer QR's that allow them to put items in their cart or one click purchase. It's a "nearly" app rather than a "complete package" app

Dragons Head Shop
United Kingdom
6 months using the app
Shopify replied June 20, 2022

Hey, there! Thanks so much for providing this valuable feedback here. I'll be sure to submit all of your suggestions to our developers for consideration on future updates. Thank you! - Brie, Shopify Support