Reviews (566)

Overall rating
2.3
Counts per rating level
  • 13% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 14% of ratings are 3 stars
  • 15% of ratings are 2 stars
  • 46% of ratings are 1 stars
January 22, 2019

I used this app wish to print the barcode on an A4 Avery label ,
it does not print correctly and does not align with paper . I sellected the correct paper and check it 100 times,
I normally use amazon to do the same job and it works perfect

Gloriasandals
Australia
About 3 years using the app
October 26, 2019

At first, I thought his app was great because it was easy to figure out. But then, when you start using it, it takes forever to go through each item to pick barcode for, and then it won't print, and I could not find a way to save what I had selected because it made me start all over again. I spend hours trying to get it to print, and every time I tried to print an error would come up! Such a ...

Podwinkle
United States
About 3 years using the app
Shopify replied October 30, 2019

Thank you for sharing this feedback on your experience. To speed up the process of creating and adding barcodes, try following these steps (http://bit.ly/2NmqNoW) to assign ...

March 20, 2019

The new versionismissing the paper size,It looks like your option of 'Small' which used to be 25mm x 25mm is now defined as 21mm x 21mm

Feather and Nest
United Kingdom
About 3 years using the app
Shopify replied April 26, 2019

Hi, there! Thank you for your review. We're always looking for ways to improve and your feedback will help us to do so. There is a way to change the label template to 25mm x ...

March 15, 2019

This app is trash. Doesn't print labels correctly on 1x1 size. Does anyone know another free app I can use? "Barcode Printer" worked perfectly.. why did it get replaced with this?

Honeybee Flea
United States
Almost 3 years using the app
Shopify replied April 24, 2019

Hey there, thank you for this feedback. I understand that this app has not lived up to your expectations. I did some digging into this for you and I have reached out to you ...

October 17, 2023

in retail barcode scanner app i selected that sku and price should be shown and but its not showing at the time of printing

Trrendo
India
About 1 month using the app
Shopify replied October 21, 2023

Thank you for taking the time and bringing this to our attention. If you're not seeing the prices on the labels, then you may need to add the label attributes for the prices ...

February 5, 2019

Worst app ever! I had to chat with shopify for 3 hours to try to get it to work and it still does not work. I think it is horrific that they are getting rid of the the old barcode printer app while this one does not work for many They should at least keep the other one active for those that this is not working for. This is a BIG problem for those of us that cannot print barcodes using this new ...

Love, Hope & Cure Designs
United States
Over 2 years using the app
Shopify replied June 17, 2019

Hey there,
Thank you so much for reaching out regarding our app. I am sorry to hear that you are so dissatisfied with it but we do appreciate your candid feedback. I have ...

June 27, 2021

done. don't happy with this app oke. make sure you change product when using this again, trust error

Emergenci
United States
Over 2 years using the app
Shopify replied July 1, 2021

I am sorry to hear that you have had a bad experience using the Retail Barcode Labels app but we appreciate you sharing your feedback with us here. If you have questions ...

October 26, 2020

This app is terrible! The only reason I use it is because it is free. I have reached out many times to get help on why the price won't fit on the 1x1 labels as well as many other people and no response! So frustrating!

Trendyz Boutique and More
United States
Over 2 years using the app
Shopify replied October 30, 2020

Hi, there. I'm sorry to hear that you're having a negative experience with the app and that you weren't able to get ahold of our support team. We are experiencing a high ...

January 2, 2019

This app is awful. The other app worked just fine for my business. This app cuts off words and just adds a "..." to the end. Are my customers supposed to guess what the rest of the words say? This app is terrible. Way to make our jobs harder guys!

SWEAT Active Fashion
United States
About 2 years using the app
Edited August 1, 2019

Horrible! Needs an option on WHICH price to include on the barcode. If you move an item to your sale rack, it would be helpful to select if you want the barcode to include the price or the compared at price.

Feather Baby
United States
About 2 years using the app
Shopify replied August 15, 2019

Thank you for sharing this feedback with us!

The compare at price is designed to be a display only option for customers to see any discounts on products. Barcodes will print ...