Reviews (404)
Refine
-
By rating
Excellent product but one major floor. Even through the brother printer 810 is listed on the Shopify Hardware store as a supported printer, you are unable to get a compatible size label which works with the printer. Response, do it manually, or buy another printer, a one different to the one sold in the Shopify Hardware Store!!!!!
This is almost discrimrty against people in australia and selling the printer is misleading. How hard is it to add another label size?
Hope this gets sorted but guessing it will not, as any issues seem to be ignored.
Would love to type more but have to go off and start creating all my labels manually so don't have time to type any more.
My most used and favorite app so far. It's simple but works great to create barcodes and print labels. We print our labels using dymo label printers (and while they aren't the best), this app makes it super easy to print through Shopify.
It's been good for printing barcode labels. The options of what to print seems very limited though. Only 8 product detail options and the barcode itself. Given the wealth of data held in product/variant metafields it would be great if this could be referenced too.
I want to increase the size of my fonts when using Zebra - 10010038 labels. Is there a way this can be done?
This is best free app to generate barcode and print retail labels. But unfortunately, i am not able to add price component in the tag, recently, although it was supported earlier. When creating label template, when price component option is checked , the preview just ignores it and only lists couple of components, and the final print pdf, also indicates same.Looks like a glitch. Hope it will be fixed soon.
Not good. I used this app for almost a year. Suddenly none of the codes being generated are unreadable. Moving on.
Hi there! Thank you so much for sharing your feedback! It would be unexpected that the app would suddenly have issues as described with readability. Please do feel free to reach out to us at any time via https://shopify.link/vRnL so our dedicated support team can take a look for you and work towards a resolution. Thanks!
- Natasha, Shopify Support
This app has worked flawlessly for us for almost 4 years now! I only wish there was a little more flexibility in the fields we can include on tags.
Is there any way to hide the barcode number? Seems like I can only hide the barcode, but I cannot hide the barcode number. Please help.
Hi there! Thank you so much for sharing your query! In the barcode template, you should see the option to deselect the **Display barcode symbol** option, please see this screenshot as an example of that option: https://screenshot.click/16-07-17867-74143.png. Once that is deselected and the template is saved, both the barcode and the barcode numbers should not be displayed on the label when printed. Any issues with that process, do feel free to edit your reply here or reach out to us at any time via https://shopify.link/vRnL.
- Natasha, Shopify Support
I have been using the app for 3 years now and it used to work fine, but now all of the sudden within the past couple of months, the app is automatically updating barcodes which prevents the labels on existing products from scanning. I keep re adding the barcodes and it continues to randomly change them. I'd love to know of a way to prevent this from happening.
Hi there! Thank you so much for sharing your feedback! It would be unexpected that the app would spontaneously create it's own barcodes, however, when you are creating barcodes for new products it is possible that the existing ones can be overwritten if the *Replace any existing barcodes with new ones. If a product or variant doesn’t have a barcode yet, create a new barcode* setting is selected in the *Create barcodes for products* dialog box options. It would definitely be worth reaching out to our Retail support team so we can see if we can establish the root cause and prevent this from happening again. Please do feel free to reach out via https://shopify.link/vRnL and we can take investigate further for you. Thanks so much!
- Natasha, Shopify Support
This is not responding to my IDRP printer at all
Hi there! Thank you so much for sharing your feedback!
The Retail Barcode Labels app can only be used with supported barcode printer models, please see a list here for reference: https://help.shopify.com/en/manual/sell-in-person/hardware/barcode-printer#supported. IDRP label printers would not be supported for use with the app, which would be why your printer would be unable to print labels created there. You can purchase a supported label printer from your regional hardware store here - https://www.shopify.com/pos/store - or from a third party supplier of your choice (just make sure to verify the model name and number is on the supported list when buying from a third party). Hope that helps and do feel free to edit your reply here or reach out via https://shopify.link/vRnL if you have any further questions. Thanks!
- Natasha, Shopify Support