Pixc: Image Editing , 114 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its quick photo editing services, often delivering within 24 hours. It's praised for saving time and enhancing the professional look of product photos, thus improving store presentation. The customer service is noted for its prompt and helpful responses. Features like background removal and handling complex editing tasks are particularly appreciated. The app is seen as cost-effective, offering professional editing services at a lower cost than hiring a professional photographer. Its easy integration with Shopify and pay-as-you-go pricing model are also well-received. Some merchants reported an increase in sales after using the app.
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Useful app - great if you want to ensure your products are presented in a uniform manner without having to spend hours in Photoshop yourself. Quick to fix any images not quite correct the first time.
Thank you for your review.
We would love to work with you again!
If you have any feature suggestions, please let us know. We value your feedback.
PS. Excuse the slow reply. Replying to reviews is a new Shopify feature.
Great app! Fast service! The best source for cleaning up and removing the background from your photos.
I love Pixc! They are incredibly fast and make managing my website so much easier. The support level is second to none. I would highly recommend using them for any and all imaging needs.
This app is through the roof. It literally took the work out of my hands fixed the problem and gave me back what I thought couldn't be done in 24 hours. Thank you guys, look forward to working with you again.
I was under the impression that my pictures would be completed within 24 hours, it’s been three days and only two of my pictures have been touched. There’s no way to directly get in contact with the service. I’ve been depending on this app so I can launch store next day, unfortunately I haven’t been able to! There’s a non refundable fee which by far isn’t cheap for the amount of pictures the package allows so I’m very upset. I’ll update, if they decide to change.
Apologies for the delayed response. Being able to reply is a new Shopify feature.
We're very sorry about the issue you encountered. I do see that we have fixed it and you have submitted a new order since then. How was your latest order? Were we able to meet your expectations? If not, please let us know and we’ll address it immediately.
You can reach us at hello@pixc.com, 24 hours a day, 7 days a week.
No hay prueba gratis, hay que hacer un pago minimo de $20 usd. Mejor uso canvas. ...............................
Very fast, nice work. Saves me time.
Thank you for your review. We would love to hear how we can improve.
If you have any suggestions or feature requests, please reach out. (Hello@pixc.com)
love the images, so quick and easy
well... my story, purchased 50$ credits, try to use it only after 2 weeks (didn't have time) and i didn't like the workflow process. I Emailed them that i want my money back , they told me 24 hours passed,and they can't give me a refund.
Naturally - i Got pissed. 50$ is ALLOT. I didn't like the UI/Workflow. very uncomfortable. 1 angry customer.instead of proper customer service. (the client always right?) Did i eat your bread? did i break a glass in your shop? is it that difficult to refund something I didn't use? over all , they DO remove the background. and they sound nice. they just don't understand what is proper customer service.
Thank you for providing feedback about your experience with Pixc. I'm sorry to hear that you found the level of service unsatisfactory.
We reached out to you via email at the time you wrote this review, and I regret that we were not able to reach a mutually satisfactory resolution then.
If you decide to try Pixc again, we would very much like to make it up to you.
Please email us at hello@pixc.com if we can be of any assistance.
I sent over a few pictures that had a horrible grey background, ones that I was not able to get any whiter, they sent me back perfect photos for our website. I am going to use them for all our photos that need to be crisp and clear for the web. Customer service was knowledgeable and fast to reply to my email and we had a super fast turn around on our photos.
Totally happy we found this app to ad to our Shopify site!
Glad we could help! Please reach out if you need anything else.
Thank you for taking the time to review our app.