Reviews (114)

Overall rating
4.1
Counts per rating level
  • 86% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its professional image editing capabilities, particularly background removal, which enhances product photos. It's praised for its quick turnaround, often within 24 hours, and its cost-effectiveness. The app is also appreciated for its ease of use, time-saving features, and responsive customer service. Additional features like adding reflections and ensuring uniformity across product images are also valued.

December 11, 2016

What a time saver....simply amazing. Instead of being worried about cutting out my photos, now I can just focus on have great pictures taken and I know these guys will be able to take care of the rest.

All Day Vape Co
United States
2 months using the app
September 21, 2017

Great service- the time you save is worth the price. But the results are amazing! I submitted several images that included wig hair and I thought there’s no way they can remove a background that has hair on top. They did and didn’t affect or remove the hair. I’m so impressed!!

Asylumzone
United States
2 months using the app
Pixc replied March 26, 2019

Thank you for your review 🙂 Reach out if we can help with anything else!

February 28, 2017

Great app. So happy with the photos they've edited.

Pink Posh Party
Canada
2 months using the app
May 13, 2019

I like the app and the photos come back decent but they are never done in 24 hours. Even if I only submit 6 or 8 it takes a couple days.

Mary's Mariana
United States
Over 4 years using the app
Pixc replied May 13, 2019

Thank you for taking the time to write a review. Our team sent an email two days ago about your order but haven't received a reply. Could you please check your spam folder?

All images are processed within 24 hours unless we require new photos (due to images being too small) or require more information.

In your case previously, I believe your photos have been blurry and it is important to us that they look perfect for your website and meet your requirements so we have reached out for this reason.

If you would like us to process the small images provided, let us know and I will make a note for us to not follow up on the order next time. We are happy to work however you would like.

Could you please get in touch about your current order so we can process it asap for you?

Thanks,
Holly

(hello@pixc.com)

May 24, 2018

Like having an experienced photo editor at your finger tips.

Alivia Simone
United States
Almost 4 years using the app
Pixc replied March 26, 2019

Sorry for the late reply. Replying to reviews is a new Shopify feature.

I'm happy to hear that you find the Pixc service helpful. 😁

What can we do to help you even more? If you have any feature suggestions, we'd love to hear from you!

January 6, 2017

perfect this is an app that is truly needed it saves alot of time and the price is right aswell

Cash Earner Clothing
United Kingdom
About 2 months using the app
April 7, 2017

Gorgeous, professional photos! Love it!

Strictly Viral
United States
About 2 months using the app
January 15, 2018

Wow! I don't normally write reviews but I had to!!! My product photos came out beautiful! And they did them fast!! I will be using them for all new products in the future. I also love that you can pay as you go and not just buy a big package. Love it! What an awesome service!

Beauty Bliss And Succulents
United States
About 2 months using the app
Pixc replied March 26, 2019

Thank you for taking the time to write a review when you don't normally write reviews 😀 It means a lot!

Feel free to reach out if you have any suggestions or feature requests.

P.S. Excuse the delayed response, replying to reviews is a new Shopify feature.

October 24, 2018

They do a good enough job. Communication is excellent, and if we accidentally submit the same item twice, they send an alert. Minus one star is for tediousness of selecting image. We have a lot of products and locating the one needing recoloring or background removal feels excessively laborious-the oldest images load first, you can't just skip to the last page, which can take time. If you don't have a large product catalog this would not be an issue.

Mom's the Word
United States
About 3 years using the app
Pixc replied March 16, 2019

Thank you for taking the time to review our app.

We are currently working on creating a better experience for our customers. As the founder, I would love to speak to you more about this. Feel free to reach out to me (Holly) via email hello@pixc.com

P.S. Excuse the delayed reply to this review, responding to reviews is a new feature of Shopify's.

August 10, 2018

This app is awesome! The customer service is outstanding, always fast, friendly and helpful! Very professional services for the price and has been a major help in getting our website ready! - Exquisite Exteriors

Exquisiteexteriors Ca
Canada
About 1 month using the app
Pixc replied March 26, 2019

Thank you for taking the time to review our app. We really appreciate it.

Feel free to send any suggestions or feature requests our way so we can improve and help you with other things in your business.