Pixc: Image Editing , 114 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its quick photo editing services, often delivering within 24 hours. It's praised for saving time and enhancing the professional look of product photos, thus improving store presentation. The customer service is noted for its prompt and helpful responses. Features like background removal and handling complex editing tasks are particularly appreciated. The app is seen as cost-effective, offering professional editing services at a lower cost than hiring a professional photographer. Its easy integration with Shopify and pay-as-you-go pricing model are also well-received. Some merchants reported an increase in sales after using the app.
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Great app. So happy with the photos they've edited.
I like the app and the photos come back decent but they are never done in 24 hours. Even if I only submit 6 or 8 it takes a couple days.
Thank you for taking the time to write a review. Our team sent an email two days ago about your order but haven't received a reply. Could you please check your spam folder?
All images are processed within 24 hours unless we require new photos (due to images being too small) or require more information.
In your case previously, I believe your photos have been blurry and it is important to us that they look perfect for your website and meet your requirements so we have reached out for this reason.
If you would like us to process the small images provided, let us know and I will make a note for us to not follow up on the order next time. We are happy to work however you would like.
Could you please get in touch about your current order so we can process it asap for you?
Thanks,
Holly
(hello@pixc.com)
Like having an experienced photo editor at your finger tips.
Sorry for the late reply. Replying to reviews is a new Shopify feature.
I'm happy to hear that you find the Pixc service helpful. 😁
What can we do to help you even more? If you have any feature suggestions, we'd love to hear from you!
perfect this is an app that is truly needed it saves alot of time and the price is right aswell
Gorgeous, professional photos! Love it!
Wow! I don't normally write reviews but I had to!!! My product photos came out beautiful! And they did them fast!! I will be using them for all new products in the future. I also love that you can pay as you go and not just buy a big package. Love it! What an awesome service!
Thank you for taking the time to write a review when you don't normally write reviews 😀 It means a lot!
Feel free to reach out if you have any suggestions or feature requests.
P.S. Excuse the delayed response, replying to reviews is a new Shopify feature.
They do a good enough job. Communication is excellent, and if we accidentally submit the same item twice, they send an alert. Minus one star is for tediousness of selecting image. We have a lot of products and locating the one needing recoloring or background removal feels excessively laborious-the oldest images load first, you can't just skip to the last page, which can take time. If you don't have a large product catalog this would not be an issue.
Thank you for taking the time to review our app.
We are currently working on creating a better experience for our customers. As the founder, I would love to speak to you more about this. Feel free to reach out to me (Holly) via email hello@pixc.com
P.S. Excuse the delayed reply to this review, responding to reviews is a new feature of Shopify's.
This app is awesome! The customer service is outstanding, always fast, friendly and helpful! Very professional services for the price and has been a major help in getting our website ready! - Exquisite Exteriors
Thank you for taking the time to review our app. We really appreciate it.
Feel free to send any suggestions or feature requests our way so we can improve and help you with other things in your business.
Easy and gets the job done very nicely. Just wish it would take less than 24 hours, but that is just a suggestion, not a complaint. It is a great and valuable app for my jewelry store.
I use this app frequently to add white background to my photos. When I placed my first few orders, the pictures came out really good. Now, I'm finding the quality and care taken to add/remove backgrounds is sloppy. I find I have to go through two or three revisions to get it right.
Sorry to hear that your last orders were less than satisfactory. We attempted to make them right for you. Can you please confirm if the issue has been sorted? Feel free to reach out to us at hello@pixc.com so we can further assist you.