Pixc: Image Editing , 114 reviews

Overall rating
4.1
Counts per rating level
  • 86% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its quick photo editing services, often delivering within 24 hours. It's praised for saving time and enhancing the professional look of product photos, thus improving store presentation. The customer service is noted for its prompt and helpful responses. Features like background removal and handling complex editing tasks are particularly appreciated. The app is seen as cost-effective, offering professional editing services at a lower cost than hiring a professional photographer. Its easy integration with Shopify and pay-as-you-go pricing model are also well-received. Some merchants reported an increase in sales after using the app.

February 29, 2016

I want every advantage I can get to help speed up the process of creating content and scaling my website. This app is nicely integrated making the process of professionally masked images super easy.

Sealife
United States
Over 6 years using the app
Pixc replied March 26, 2019

Please excuse the late reply. Replying to reviews is a new Shopify feature.

I'm sorry to see that you have not used the app for a while now. Is there anything we can help with at all?

Please feel free to reach out to us at hello@pixc.com. We are available 24 hours a day, seven days a week.

May 24, 2018

Like having an experienced photo editor at your finger tips.

Alivia Simone
United States
Almost 4 years using the app
Pixc replied March 26, 2019

Sorry for the late reply. Replying to reviews is a new Shopify feature.

I'm happy to hear that you find the Pixc service helpful. 😁

What can we do to help you even more? If you have any feature suggestions, we'd love to hear from you!

October 24, 2018

They do a good enough job. Communication is excellent, and if we accidentally submit the same item twice, they send an alert. Minus one star is for tediousness of selecting image. We have a lot of products and locating the one needing recoloring or background removal feels excessively laborious-the oldest images load first, you can't just skip to the last page, which can take time. If you don't have a large product catalog this would not be an issue.

Mom's the Word
United States
About 3 years using the app
Pixc replied March 16, 2019

Thank you for taking the time to review our app.

We are currently working on creating a better experience for our customers. As the founder, I would love to speak to you more about this. Feel free to reach out to me (Holly) via email hello@pixc.com

P.S. Excuse the delayed reply to this review, responding to reviews is a new feature of Shopify's.

February 8, 2017

Very fast, nice work. Saves me time.

Holyghost Girl Boutique
United States
Over 1 year using the app
Pixc replied March 26, 2019

Thank you for your review. We would love to hear how we can improve.

If you have any suggestions or feature requests, please reach out. (Hello@pixc.com)

September 5, 2016

Useful app - great if you want to ensure your products are presented in a uniform manner without having to spend hours in Photoshop yourself. Quick to fix any images not quite correct the first time.

Barnaby Co
United Kingdom
10 months using the app
Pixc replied March 26, 2019

Thank you for your review.

We would love to work with you again!

If you have any feature suggestions, please let us know. We value your feedback.

PS. Excuse the slow reply. Replying to reviews is a new Shopify feature.

January 17, 2017

Easy to use and clear before/after measuring

Maketheleafsgreatagain
Canada
Pixc replied March 26, 2019

Please excuse the late reply. Replying to reviews is a new Shopify feature.

I'm sorry to see that you have uninstalled the app. Is there anything we can do to improve? Please let us know.

We appreciate your feedback.