Reviews (363)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly recommend this app for streamlining returns and exchanges, praising its user-friendly interface and customizable features that align with specific policies. The ability for customers to easily generate return labels and QR codes enhances the customer experience. Integration with Shopify is smooth, and the support team is noted for their responsive and helpful service, available 24/7 via live chat and email.
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Great support team!
Super professional with high availability and care to every issue.
The app itself very easy and friendly for the usres.
Nikki from customer service is VERY patient.
The app is intuitive, easy to get an overview of and set up, and the support is great!
Great Support Service.
I have experienced excellent customer service through the chat feature, which allows any issues to be resolved within minutes. I’ve remained loyal to ReturnGo from the beginning, and I am glad I did. They are always improving and evolving to provide better service. Without a doubt, it is the best app for handling returns.
We thoroughly enjoy using ReturnGO within our Shopify integration for our business. Our Team Members and our Customers find it easy to use, plus our customers can initiate a return on their end, which helps our Team Members process their return quickly and accurately. Thank You So Much, ReturnGO!
Great program.
Beware if you want to use this for the Amazon MCF integration that ReturnGo are advertising. The MCF integration does not work - full of bugs and errors, and has a severe limitation that it can't support more than one Amazon marketplace at a time. I have contacted support several times and they show zero interest in improving the MCF integration.
The app may work well for other returns types, but not for this.
Amazing support!
Chris is fantastic, and the entire team consistently go above and beyond to support us whenever we need. Their expertise is second to none, and there’s a genuine commitment to resolving any issues that come up. I’ve never worked with another SaaS that shows this level of dedication to the service and longevity of their product—it truly sets them apart.