Reviews (354)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for improving the efficiency of returns and exchanges, noting its ability to maintain sales and enhance customer satisfaction. They praise its user-friendly returns portal, seamless shipping integration, customizable policies, and insightful analytics dashboard. The app's reliability and continuous updates, along with responsive 24/7 support, are also highlighted as key benefits.

October 10, 2024

Excellent customer service and always fast response form the support team.

CurrentBody
United Kingdom
Over 1 year using the app
October 15, 2024

Excellent customer service and flexibility in the setup. Reyn has been amazing in assisting with the implementation.

Hana The Label
Australia
2 months using the app
October 1, 2024

I love working with Returns Go it has given me and my team so free hands to work on other things. Also the support team is always getting back to us in a timely manner, and handling our issues right away.

Milano Di Rouge
United States
About 1 year using the app
September 23, 2024

We have nothing but good things to say about the customer service! They are always quick to locate the problem and resolve it for us. Junessa was also very professional and polite. Thank you

Just Men's Shoes
United States
Almost 2 years using the app
September 27, 2024

The team at ReturnGO is responsive, supportive and understanding of our needs. What they cannot solve in the moment, they take away to help find a solution where possible. Our returns process is much smoother these days giving both our internal team and our customers a better experience.

Blundstone Canada
Canada
10 months using the app
September 10, 2024

Their support is suuuuper helpful, they were able to help get my issue fixed in less than 10 minutes. Highly recommend!

Só Dança USA
United States
Over 2 years using the app
September 4, 2024

A huge thank you to Carla from customer service. She greatly helped us by working hard on a request that wasn't simple. We now have the solution to our problem! I highly recommend Return-Go.

Mennillo
Canada
Over 2 years using the app
September 18, 2024

The person I spoke to was Amazing!

camillekids
United States
About 1 month using the app
July 24, 2024

Great features and more importantly supported with quick and knowledgable service. Easy to set up and easy for customers to use and understand.

Chief Upland
United States
Over 2 years using the app
July 26, 2024

Reyn was quick at replying to my issues. I will be sure to contact Reyn again if we have any other issues. Thank you for your help!

Camilla eBoutique
Australia
About 2 years using the app