Reviews (327)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for streamlining the returns and exchanges process, enhancing efficiency for both businesses and customers. It features a user-friendly interface for easy management of returns, customizable options, and integration with other services. Merchants appreciate the time savings for customer support teams and the actionable insights from analytics dashboards. The app is also supported by a responsive customer service team, available 24/7, praised for their proactive help in setup and customization. Regular updates and responsiveness to feedback contribute to its continuous improvement, boosting customer satisfaction and efficient return management across multiple Shopify stores.
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Works as you would expect it to, we tested several before settling on this one which gave us the best capacity for the customisation that we needed. It has made our return process very simple and efficient for our customers and staff, and the support is excellent, always quick and easy to follow, I highly recommend it, thank you, returngo!
This app is a MUST. Great integration and crucial for any business. Plus, their customer service is unmatched. Thank you!
Junessa has been instrumental through this process. Without her assistance and knowledge we would have not been successful. As a result, the implementation has been seamless. ReturnGo in our experience is working great. Our process has become more efficient internally and our customers experience has improved as a result. Thank you Junessa! and to the great team at ReturnGo!
The customer service I've experienced is phenomenal! They are so fast and they fix any issues I might run into perfectly!
Such an easy and customisable returns portal. The customer service is absolutely next level. I would recommend ReturnGO to absolutely everyone.
Great service
Fantastisk support - de svarer hurtigt og udførligt på alle de udfordringer vi har haft.
The best application. No coding needed and it works great with full Shopify integration and best-in-class features like AI. Their customer service is excellent and quick!
Glad the app is adding new features to the platform. ReturnGo has been very helpful and easy to use in solving customer service issues.
We are very happy with ReturnGo. The app performs very well in terms of customer experience and we love the idea of the return score. We had some early implementation problems, as are to be expected with such a new product, but the support by the team was outstanding and all is fixed by now. Our only wishes are for automatic return label creation (Germany&Europe) and a bit faster back-end in general. We can really recommend this App!
Great experience with their CS team, specifically Lian & Junessa. So helpful & got to the root of an issue that was affecting our returns, but now it's solved! The app itself is definitely worth it as an affordable option out there.