Return & Exchange Portal

Manage Returns, Exchanges, Refunds, Return Labels & Credits

  • Popular with businesses in the United States

From $9.97/month. 14-day free trial. Additional charges may apply.

App highlights

  • Speed tested: low impact to your online store


5.0 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    99% of ratings are 5 stars
  • 4 of 5 stars
    1% of ratings are 4 stars
  • 3 of 5 stars
    0% of ratings are 3 stars
  • 2 of 5 stars
    0% of ratings are 2 stars
  • 1 of 5 stars
    1% of ratings are 1 stars
31 - 40 of 164 reviews

Tagu Lolium SRL

Location Romania

Good UI/UX, and great customer service. We were looking for a return app for some time, that is easy to use and has a good UI/UX. Also, the customer service has always responded to our ticket in 30 seconds, with the right answers.
Until now, we are really happy with the app.

the last conspiracy

Location Denmark

Fantastisk app. Den sparer os for en masse tid, og det hele er struktureret og giver samtidig en god kundeoplevelse.


Location Denmark

We are using ReturnGo on multiple Shopify stores. Great setups and customization possibilities.
Plug and play with great integration partners and sweet and helpfull team.


Location United States

i use this app to deal with returns, its simple and very efficient . lets you fully customize the return and exchange portal to allow you to run your store more efficiently


Location United States

What a relief! We were looking for a returns app to make our life simpler and tried ReturnGO because of their exceptional reviews on customer support. Turn out their features are just as great! I recommend meeting with their support for onboarding – they met with us twice, helped throughout, and were always patient and friendly.


Location United States

AMAZING customer support and a pretty seamless returns app - pricing is great, customizability is great. Just wish that the tracking from communicated with the app so each return would automatically move into the correct category (i.e., shipment in progress, shipment received, etc.) but this is just a minor inconvenience for an otherwise wonderful, easy app!


Location France

J'ai cherché des applications avant mais rien était comme je voulais. Avec cette application franchement je suis plus que satisfaite. Tout ce que je demande, ils répondent toujours présent.
L'équipe est tout simplement parfaite, ils sont à l'écoute, ils t'aident avec une videoconférence, ils t'explique tout. Je parle français donc il me faut un peu plus de temps que les autres pour bien comprendre mais franchement ils sont super patient en plus. Rien à dire à part que je suis conquise. Ah oui très important, ils répondent incroyablement vite. Merci à l'équipe.

Dapper Horse

Great app! Very easy to use and their customer service is exceptional! We highly recommend this app for taking the hassle out of returns.


This app not only helps my customers have a positive return/exchange experience, but it takes a lot of the manual work of processing and keeping track of those orders off our plate. This App has almost everything I need and the team at ReturnGO is helpful, reliable and committed to helping merchants have the best experience with their app. I am blow away by the level of customer service they provide and look forward to using this app for a long time to come. THANK YOU!

Judith & Charles

Love how easy and efficient this app is. And the customer service is one of the best. 10/10 would recommend.