Reviews (354)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for improving the efficiency of returns and exchanges, noting its ability to maintain sales and enhance customer satisfaction. They praise its user-friendly returns portal, seamless shipping integration, customizable policies, and insightful analytics dashboard. The app's reliability and continuous updates, along with responsive 24/7 support, are also highlighted as key benefits.

June 3, 2024

Carla was so amazing! She was enormously helpful to me today. I appreciate her so much. She was so patient. I am the least tech savvy individual on the planet probably and seemingly simple things in the online world don't come to me so easy. Carla patiently walked me through all my questions and even broken things down further with pictures and numerical lists. She is just a gem. Thanks so very much!

Sun-Dipped Gems
United States
3 months using the app
May 1, 2024

Customer service at ReturnGO has been amazing and has bent over backwards to help a small business with its returns portal. Would definitely recommend it!

Chouchou Intimates
Australia
2 months using the app
June 25, 2024

The team at Returns go are super efficient and quick to respond, a member of their team (Mike) recently responded all throughout the evening to help us troubleshoot an issue.

Hunza G
United Kingdom
Over 2 years using the app
September 18, 2024

The person I spoke to was Amazing!

camillekids
United States
About 1 month using the app
July 18, 2024

I have received excellent customer service and onboarding. Turnaround time with customer support and the ability to video chat with their team has been incredibly helpful!

Durnin Farm and Ranch Wear
Canada
10 days using the app
June 3, 2024

Always great Customer Service! Thanks Chris and Ray on chat! Always helpful, super fast! :)

Budgy Smuggler Australia
Australia
3 months using the app
May 31, 2024

Great customer help today as always. Thank you really appreciate your assistance.

Aqua Swim Supplies
United Kingdom
About 1 month using the app
April 10, 2024

Great service

Cala Fashion
Israel
7 months using the app
September 18, 2023

Love the service they order, very clear and easy to use.

Joybees Footwear Canada
Canada
Over 3 years using the app
June 23, 2021

Great app and their customer service is really very professional. They are very responsive! I recommend

Pourprées
France
Over 3 years using the app