ReturnGO Returns & Exchanges , 249 reviews
Excellent app to organise all your returns and exchanges. Makes the process easy for the customer as well as for the store managers. Fantastic support, always ready to help (do these people ever sleep?). The returns solution is a must for any serious ecommerce store owner. Saves tons of time. Highly recommended.
The customer service is outstanding. I reached out on a Saturday afternoon asking a question and had a reply from Eyal within minutes. It was very much appreciated.
I'm using this app for a store, and from the testing phase the app was smooth as butter. Had some translations that were a bit off and needed to be double-checked, but other than that, the support was ON POINT. I mean, from my point of view, the 5 stars rating defines the app and also the support. I totally recommend this app. You'll be satisfied and your customers will be satisfied.
GREAT SUPPORT TEAM AND VERY GOOD APP - They answered me quickly and helped me with everything I needed
This is an amazing option for such an affordable price that lets us manage multiple return and exchange flows. Their team has also been incredibly helpful.
Can't recommend this app enough. Easy to set up as you can arrange a call after installing so they can talk you though the whole process. I had to use the chat for help a few times and they answered immediately and either did it for us or showed me how to do it. If all that wasn't enough to get you to download this app, we asked for an extra feature as we have 2 kinds of returns and they set the whole thing up for us outside of the normal plan we are on. And it only took a couple of days. Was having the type of day where nothing goes right and honestly, this kindness turned my week around. So get this app!
Best customer experience ever experienced! Lian, the support guy following me, was excellent! The app itself it is also super duper useful, I don't think I am going back!
Their reviews are accurate - this app and their customer service is amazing! They are open 24/7 and were able to jump on a Zoom call and fix an issue in 10 mins that I'd worked on for hours. THANK YOU!!!
Awesome returns app! Great functionality, nice price and super good support. The integrations work and it has streamlined our operation and removed much manuality. Two thumbs up!
I just installed this app and only used it for a test return so far, but I'm giving 5 stars because in going through the process of setting the app up, the assistance provided by the live chat agent was excellent. Plus, there's so many options to offer customers. I look forward to the app working perfectly.