Return & Exchange Portal

Manage Returns, Exchanges, Refunds, Return Labels & Credits

Shopify app insights
  • Popular with businesses in the United States

From $17/month. 14-day free trial. Additional charges may apply.

App highlights

  • Speed tested: low impact to your online store


4.9 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars

Filter and sort reviews

71 - 80 of 220 reviews

RAEF The Label

Location Australia
Time spent using app 2 days

Very easy set up! The team are very helpful with any questions we had. It seems they always have team members online to help and answer questions.


Location France
Time spent using app 4 months

Application très efficace, service et accompagnement très efficace. Nous recommandons sans hésitation

Neato B.V.

Location Netherlands
Time spent using app 2 months

ReturnGo is extremely simple to configured. It's integrated with commonly used Shipping App's that saved me a lot of time. Their support team is execellent - they always alwyas get back to you quickly.

Weekender Sportswear

Location United States
Time spent using app 6 months

We could not be happier using ReturnGo. The program is so user friendly for both consumers and merchants. They have simplified the process where it now takes more than half the time spent as we used to with other apps. Their customer service is incredibly responsive, friendly, courteous and knowledgeable. They are, by far, one of the best apps we have ever dealt with on Shopify. We highly recommend them!!

TeeShoppen NL

Location Denmark
Time spent using app About 1 month

We use ReturnGo in several of our shops, and are very satisfied.
We have gained a better overview of our return order and reasons, which help us create clear action plans to reduce the return rate.
The team behind is super friendly, and responds immediately.

Happy Feels

Location Netherlands
Time spent using app 5 months

The customer service is the best. They helped me setup the app from A to Z. I also have to spend way less time on customer service now everything is finally structured! Thanks a lot!

T-H Marine Supplies

Location United States
Time spent using app About 1 month

Great onboarding, solid and responsive support. Features and development are very active. Arrived at this one from Return Magic since RM is shutting down. Not only is this a necessary change but it's also an excellent upgrade!


Location Australia
Time spent using app About 1 month

I love this app. It has made exchanges go from Shopify to Xero perfectly. The support is incredible!!

thisisneverthat® KR

Location South Korea
Time spent using app 6 months

The App works really well for all around return & exchange cases, also customer service has been wonderful.


Location United States
Time spent using app 4 months

Hands down the best return application on Shopify. Nothing comes close. If you think Loop is the only game in town, think again. You can be up and running and processing returns in less than an hour. Support is second to none and the feature set grows constantly. A must install app for stores of any size.