The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
We are very happy with ReturnGo. The app performs very well in terms of customer experience and we love the idea of the return score. We had some early implementation problems, as are to be expected with such a new product, but the support by the team was outstanding and all is fixed by now. Our only wishes are for automatic return label creation (Germany&Europe) and a bit faster back-end in general. We can really recommend this App!
The best application. No coding needed and it works great with full Shopify integration and best-in-class features like AI. Their customer service is excellent and quick!
Glad the app is adding new features to the platform. ReturnGo has been very helpful and easy to use in solving customer service issues.
The Silence Co
We use this app to help with customer returns and it is by far the best out of several we have tried. The developers are quick to answer questions and also have implanted changes that we requested. A+
Awesome app ! Awesome customer service ! We are now on a whole next customer service level ! Thanks a lot !
Return Go is a fantastic application that allows you to easily manage returns from all over the world. It is very easy to set up and allows you to choose from many types of resolution. The technical support is super efficient, responds very quickly and always tries to fulfill all the requests. Absolutely recommended!!
This app is the best return management system I could hope for.
It integrates seamlessly with the store design, functionality, and the support is through the roof.
Customers are using it and are enojying it, making them come back for more shopping.
Great overall, and the price and trial period are amazing.
Writing the review after genuinely using the app for over 10 days. The plugin works seamlessly well, exactly as per our expectations. The best part is their support if in the business hours, they are always available to help you solve your queries. We've been in touch with Aviad, Assi & a few more. All of them are simply awesome. Great to connect with positive people who are trying their best to change the game.
Silk & Salt
Amazing app for returns with innovative options - I recommend to any ecommerce store! This app reduced our return by giving the option for store credits instead of a refund.
Great staff and excellent customer service!
We just started using this yesterday, but so far it seemed to integrate very nicely with our Shopify store and we have high hopes for this app! Can't wait to see what gets added to it in the future as business needs change and evolve. :)
This is an amazing app for returns. We have been working with it for over a month now, and it reduced our return by more than 15% by making the users accept store credits instead of a return. More than that, it increased returning customers as most of the users accepting store credit buy more than the credit value, and they are happy. We highly recommend it.