Reviews (329)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for streamlining returns and exchanges, noting significant time savings and enhanced customer satisfaction. Features like a customizable return portal, incentivized options, and seamless integration with shipping and inventory systems are particularly valued. The app is praised for its intuitive performance, cost-effectiveness, and responsive 24/7 support. Continuous updates and detailed analytics help refine services based on customer data.
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The best return app for any shopify business! loads of option and easy customer experience - must have for your shopify store!
One of the most useful APPs we use in our store.
Always very helpful and responsive.
A little confusing to configure, but the support is always available and super helpful and knowledgeable.
Amazing service, the most seamless app for managing my returns. The live chat is always available for help!
I highly recommend this app! The onboarding was very informative and the support team (especially Reyn) was extremely helpful with our inquiries. On the app itself, it's highly customizable based on our current return policies. Customizations in the UI/emails may be a little limited, but not an issue itself as we're able to change fonts and colors.
Overall, this is a great returns app with a supportive team always ready to help. To the ReturnGO team, thank you so much for making our implementation a smooth experience!
Easy to use! Great support every time!
Managing returns used to be one of the biggest challenges for us, but since integrating ReturnGO, the process has become seamless and hassle-free. Their platform is intuitive, customisable, and has allowed us to offer a smooth returns experience to our customers, which is key in retaining their trust and loyalty.
What truly stands out is the exceptional support from the ReturnGO team. Whenever we’ve had questions or needed adjustments, their team has been responsive, knowledgeable, and a pleasure to work with.
Thanks to ReturnGO, we’ve not only streamlined our operations but also turned what used to be a pain point into a strength. Highly recommended for any e-commerce brand looking to elevate their customer experience!
After careful evaluation of all available return apps, we launched ReturnGO in 2022. After two years we can say it offers excellent value for money. In particular exchanges, return label options, return fee handling and automation options are excellent features. The continuous development and expansion of features of the app are also above standard. And the helpdesk is excellent. 100% recommendation.
The App is very intuitive and the onboarding support is great! Junessa supported me through the process and ensured all setup was correct.