Amazing app, and AMAZING customer service!
If you don't have it yet, download it. It will save you so much time from doing the usual back and forth with your customers. Install and add your carrier (don't forget to add $ balance like I did at first) to get your prepaid labels sent to your customer. Put everyhing on automated and let it go.

I love that I can just set it and forget it. This app takes care of all the tedious work. I has saved me time and saved me from a lot of headaches.
I think one of the best things about this app/company is the EXCELLENT customer service. I love that I can just chat with support get my questions answered quickly. If I ever have any troubles, I know I can count on their help.
Thank you!!!

I am still in the trial period of this app and can already tell this is a great product with an awesome team behind it. These guys are super responsive and ready to help and take suggestions even on a sunday!! They are coming up with great integrations in the future to support our use cases. Bravo, great find! Awesome app and team

really good app. is helping me a lot with the returns i'm dealing with. must say really advance AI as well.

This app is amazing! But Avid is simply fantastic! Could not ask more! Thank you ReturnGo for your support and app!

AMAZING COMPANY! CONSTANTLY IMPROVING THEIR ALREADY AWESOME FEATURES! CEO HELPED ME AT MIDNIGHT HIS TIME AND JUMPED ON A ZOOM TO ASSIST ME! WOW!

I used this app and loved it, very helpful and the support is so good!
love the team. thank you for your work!

By far one of the best Return apps available for Shopify. Streamlines the entire process for customers so that it takes a job off of your plate. The Return Go App continually has gotten better since we first installed it onto our store. For the price and value offered I would say to look no further than this Return and Exchange Portal!

I have researched all of the major returns platforms and decided to ReturnGo for our store. I couldn't be happier with the app! There are some features I've requested that the ReturnGo team responded they're currently working on building it out. Sounds like their development team has a great plan in place and I'm really excited about what the app currently provides, as well as what they'll be launching in the future. The value we're going to get from this app is incredible!
Their team is so quick to respond to all of my questions, it's definitely worth scheduling a call with them when you install! Really wonderful customer service! I know several of them by name because they're so helpful :)

Takes a bit of learning to figure out but it is SUPER helpful and worth it. Support is amazing about going above and beyond to make sure app does exactly what you need it to do!