ReturnGO Returns & Exchanges , 263 reviews

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
    256
  • 2% of ratings are 4 stars
    5
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
    2
March 9, 2023

Their staff have been SO helpful, and have been incredibly useful. I cannot thank Geanica especially, who has been an absolute blessing for setting everything up for us. Their team is responsive, quite literally responding instantly, and cut straight to the point and can answer your questions. I highly recommend this app for you to use for returns. I have tried SO many other apps, but this one has been quite literally perfect. Thank you to this team again! And Geanica especially.

The Traveller Series
Australia
Time spent using app: About 1 month
March 9, 2023

ReturnGo has helped us automate our return, repair and exchange process. Amazing customer support - they are super responsive and easy to work with. The RG team prioritizes development items when we need them and is always available for any issues/requests.

RG also helped us to create a custom warranty portal to manage our repairs processes which has been amazing. Strongly recommend this app.

Apollo Scooters
United States
Time spent using app: 6 months
February 28, 2023

they have a good costumer service team and at the moment it seems that they provide a good service. n

Hannahartwear
Australia
Time spent using app: 8 months
February 27, 2023

Dieses Return & Exchange App ist sensationell und weitaus das beste was ich bis jetzt mit Shopify ausporbiert hab. Super Intergration mit Shopify und unterstützt alle benötigten Exchange/Return-Use Cases, kann ich nur empfehlen.

Das Thema alleine ist ja schon sehr komplex, aber richtig konfiguriert macht es die Kundenerfahrung super einfach und übersichtlich, eine Retoure anzumelden, selbst auf dem Mobile. Super ist auch die Möglichkeit für Refund mit Store-Credit, welche sogar im Kunden-Konto angezeigt werden kann. Aber auch im Backoffice sehr übersichtlich mit gutem Zusammenspiel mit Shopify-Admin.

Und noch viel besser ist der Support von returnGo, ohne langes warten im Chat, hilfsbereit unterstützen sie, wo sie nur können. Dank deren Hilfe konnte ich auch komplexere Fragestellungen zu meiner vollen Zufriedenheit lösen.

Dear returnGo-Team - keep on doing what you do - thank you!

Couture Kids GmbH
Switzerland
Time spent using app: About 1 month
February 23, 2023

Such a great app. Super easy for customers and staff to use, eases the returns process and saves us a lot of time. Plus the customer service team are fantastic and super quick at replying.

Luv Lou UK
Australia
Time spent using app: 9 months
February 14, 2023

Amazing solution! A must have app.
Return go provide us exchange and return experience. Support teams is great.
Well done

One Project
Israel
Time spent using app: 5 months
February 9, 2023

If you want an automated process to manage your customer return/exchange request, this app is perfect for you. In addition, it allows to connect to 3PL such as Shippypro that allows you to automatically generate your return label. Really great support too.

Szade EU
France
Time spent using app: 14 days
February 8, 2023

Super application. Je recommande à tout ceux qui souhaitent automatiser les échanges et retours. Super réactif. Top !

FXD WORKWEAR
France
Time spent using app: About 1 month
February 8, 2023

Nous avons migré d'Aftership return center vers ReturnGo et nous ne regrettons pas notre choix. Application fonctionnelle avec un support réactif. Un account manager dédié (Noa pour nous) qui fait à fait un super travail en nous accompagnant depuis le début du projet. Je recommande.

Salty Crew Europe
France
Time spent using app: 13 days
February 8, 2023

L'application fonctionne parfaitement et propose toutes les fonctionnalités pour gérer les retours et les échanges. Le support est réactif et performant. Rien à redire.

Impala Skate Europe
France
Time spent using app: 13 days