Reviews (354)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for improving the efficiency of returns and exchanges, noting its ability to maintain sales and enhance customer satisfaction. They praise its user-friendly returns portal, seamless shipping integration, customizable policies, and insightful analytics dashboard. The app's reliability and continuous updates, along with responsive 24/7 support, are also highlighted as key benefits.
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The App is very intuitive and the onboarding support is great! Junessa supported me through the process and ensured all setup was correct.
Angelo is awesome! He helped me with my concern and never left me.
Junessa is extremely helpful and knowledgeable about returnGo, i trust the app because she is always prompt and effective in her assistance
The team are very quick to respond,always helpful, polite.
Ex=specially Nikki and Angelo
Fantastic platform with a good support team behind it :)
So far the app has worked relatively well but the most impressive thing about ReturnGo if definitely the level of customer service on the support side. Quick to reply and eager to help.
La asistencia técnica es de las mejores que he visto, no tardan en responderte y ayudarte en lo que haga falta.
I love working with Returns Go it has given me and my team so free hands to work on other things. Also the support team is always getting back to us in a timely manner, and handling our issues right away.
The team at ReturnGO is responsive, supportive and understanding of our needs. What they cannot solve in the moment, they take away to help find a solution where possible. Our returns process is much smoother these days giving both our internal team and our customers a better experience.
We have nothing but good things to say about the customer service! They are always quick to locate the problem and resolve it for us. Junessa was also very professional and polite. Thank you