ReturnZap Returns & Exchanges

ReturnZap Returns & Exchanges

Reviews (88)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
January 30, 2025

Great experience so far, we have quite a tricky return process but the support team were beyond helpful to make the return flow for our customers a much better experience.

Forge and lumber
United Kingdom
4 months using the app
January 30, 2025

Great app, very responsive customer service. Lot's of help configuring and tweaking some features for us.

Beaumont & Bear
United Kingdom
About 1 month using the app
February 25, 2025

The product is probably the best for return integration with Shopify, but unfortunately the pricing structure just makes it not ideal, considering what other options are out on the market and what they offer for the cost compared to what ReturnZap offers.

TRINITY
United States
5 days using the app
December 9, 2024

Wonderful return app with everything you need for a small business! The team is very responsive and an amazing help! Highly recommend :)

Fostered Collection
United States
25 days using the app
October 13, 2024

ReturnZap has everything we need in a return app plus great, responsive customer service and a user friendly interface. Definitely highly recommended.

Soletto Shoes
United States
About 1 year using the app
September 17, 2024

ReturnZap works wonderfully, and the support is next-level. Whenever we have had a question, or a need (including customization), ReturnZap has been on top of it immediately. We have used other platforms, and are happy to have found ReturnZap. Highly recommended.

Lowbrow Customs
United States
12 months using the app
September 10, 2024

Great app and excellent support

Alton of Sweden
Sweden
12 months using the app
September 10, 2024

First time I have written a review in Shopify. This app solved all our DHL Express return label problems that the other apps did not solve. The support team were fast, competent and reliable. Every aspect was smooth and fast. Would recommend to anyone

Broken Oslo
Norway
6 months using the app
September 11, 2024

The team at ReturnZap went above and beyond to make sure the app met our needs. I'd highly recommend this app for anyone looking for a solid return solution.

Two Step Performance
United States
3 months using the app
August 16, 2024

We've had an excellent experience using the ReturnZap Returns and Exchanges app for our Shopify store. The app is user-friendly and provides a reliable return feature that has greatly streamlined our return process. It's a must-have for any company looking to offer a seamless return experience for their customers.

What truly sets ReturnZap apart is their exceptional customer support. The team is incredibly responsive and always ready to assist with any questions or issues. We're very satisfied with the service and would highly recommend this app to other Shopify merchants.

Theralogix Canada
Canada
Over 1 year using the app