ReturnZap Returns & Exchanges

ReturnZap Returns & Exchanges

Reviews (87)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
June 11, 2024

We’ve been utilizing ReturnZap for a while now as we grow and scale, and it has completely transformed how we handle returns in our Shopify store. This app is a game-changer for any Shopify store looking to streamline their return & exchange process. We looked into all the competitors, with their "per" pricing and minimal support. ReturnZap has been the complete opposite experience for us, with ...

Shoe Deals Outlet
United States
8 months using the app
August 21, 2024

Great app. Improved our returns process a lot and made things a lot more customer friendly. David was very helpful in working out the small kinks along the way. Highly recommended.

FluxPerfect Shop
Austria
About 2 months using the app
May 23, 2024

This is a great app! One of the very few that offer a service without a per return cost. Since downloading this app, we have actually made money. By offering prepaid labels to customers that we can deduct from their returns, the difference more than covers the cost of this affordable, and well developed app. In addition, it has tons of huge time saving features. One click store credit is ...

Frannie's Hair
United States
About 2 months using the app
March 13, 2024

We've had a fantastic experience with ReturnZap. The software is really functional and easy to use, and integrates really well with our Shopify stores. It's helped us gain visibility into the returns flow and has given us a lot of data that we were missing before. It's also made the customer journey much easier as they can self serve returns labels that we previously had to generate ourselves. ...

Plank Hardware
United Kingdom
4 months using the app
May 13, 2024

ReturnZap is an amazing application to use for a business like us. It's really important when a compagnie choose an app to have a good communication with the team and for sure David exceeded all of our expectations. He is always here to help us when we have questions and he also took the time to adapt the application to our needs.

We really appreciate that returns can be managed within Shopidy ...

Boutique 1861
Canada
4 months using the app
September 10, 2024

Great app and excellent support

Alton of Sweden
Sweden
12 months using the app
July 13, 2024

My business is based in the UK and it was very easy to set up ReturnZap! Their customer service is top and they are very quick to respond to queries and offer their support - highly recommend!

AUM
United Kingdom
3 months using the app
March 7, 2024

I have just started using ReturnZap but so far it has exceeded all my expectations in terms of the actual app as well as the service and support I have received. I have used several return apps before and this one was super quick to set up, very intuitive and does everything I need it to do. I love that returns can be managed within Shopify admin and that I can tailor it to my needs by having the ...

Glamour and Lace Boutique
Canada
8 days using the app
July 4, 2024

We looked for the Return & Exchange app for weeks until we found ReturnZap.

After installation and basic setup, we were happy with how it worked, but we knew that we could get so much more from the app. David reached out to us and sorted all our questions and needs to make a return and exchange process for our customers.

We 100% recommend the best app you can get!

Stranded Hair Group
United Kingdom
8 days using the app
April 17, 2024

We have only been using ReturnZap for a short few weeks but David and his team are INCREDIBLE! They helped us set up our portal and get associated with the program. When we were confused about something, David had it fixed within the hour! Can't recommend enough!

Swoon Boutique Lafayette
United States
20 days using the app