ReturnZap Returns & Exchanges

ReturnZap Returns & Exchanges

Reviews (91)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
November 29, 2022

The app is very easy to install, manage, and use. Fits our needs perfectly and gives us flexibility to add and adjust functionality as we grow.

JR NBA Leagues Fan Shop
United States
18 days using the app
January 31, 2024

I love this app. I’ve tried other return apps and this one by far is the best. It makes my life so much easier and the process for my customers has been easier for them. I’m not tech savvy and I was guided through any question I had and they helped me get set up quick and easy. Very responsive, and helpful. I love that I can customize returns with my exact policy and customers can self serve with ...

Angel Brinks
United States
15 days using the app
March 1, 2017

This is exactly what we needed to process replacements. Lots of features, not not overwhelming to set up and very easy for the customer to understand. Anthony was so helpful and stayed on the phone while we set everything up. He even helped us diagnose an error message with UPS and fixed it. We are up and running within a day!

Hoverboardcloseouts Com
United States
15 days using the app
January 21, 2024

This is a fantastic app!! It is very easy and quick to setup and the support team have been incredible answering any question I had and they were also able to accommodate customisation requests. I would highly recommend this app!

A7 UK
United Kingdom
14 days using the app
March 27, 2023

David was awesome to work with getting it set up. It fits well with our work flows and is easy for the team to use

CT SOUNDS
United States
13 days using the app
December 13, 2023

Great app, amazing customer support!

PrettyNextDoor
United Kingdom
12 days using the app
September 28, 2023

After researching many shopify return platforms we chose ReturnZap.
And, we are very happy that we did.
It is easy to set up; they thought of everything.
It is also very easy for the customer to use.
Plus, their customer service cannot be beat!!!

StepInElegance
United States
10 days using the app
March 7, 2024

I have just started using ReturnZap but so far it has exceeded all my expectations in terms of the actual app as well as the service and support I have received. I have used several return apps before and this one was super quick to set up, very intuitive and does everything I need it to do. I love that returns can be managed within Shopify admin and that I can tailor it to my needs by having the ...

Glamour and Lace Boutique
Canada
8 days using the app
March 28, 2016

Amazing app! It has saved me so much time as the sole shop owner. Having the pre-paid shipping labels really cuts down the amount of time needed to deal with support emails. Customers are familiar with the workflow since it is similar to the way Amazon does returns. Support is top notch too.

Switchplate
Malaysia
7 days using the app
Edited November 5, 2016

It doesn't resize the frame automatically to fit the app. On the next page/screen after you select your return it creates a scroll since the page is too long, It should resize automatically to fit perfectly! Sometimes there is just blank white space since there not much to display, you can't write anything at the bottom of the app like because the blank space makes it look weird. It should resize ...

Superstyleco
United States
6 days using the app