ReturnZap Returns & Exchanges

The app is very easy to install, manage, and use. Fits our needs perfectly and gives us flexibility to add and adjust functionality as we grow.

This app is fantastic.
It's completely transformed our returns process. The portal integrates seamlessly with our site, and the setup was effortless. When we had inquiries about linking to external shipping solutions, David from their Customer Service team was incredibly responsive and helpful.

I love this app. I’ve tried other return apps and this one by far is the best. It makes my life so much easier and the process for my customers has been easier for them. I’m not tech savvy and I was guided through any question I had and they helped me get set up quick and easy. Very responsive, and helpful. I love that I can customize returns with my exact policy and customers can self serve with their needs by just a click on the portal.

This is a fantastic app!! It is very easy and quick to setup and the support team have been incredible answering any question I had and they were also able to accommodate customisation requests. I would highly recommend this app!

David was awesome to work with getting it set up. It fits well with our work flows and is easy for the team to use

Great app, amazing customer support!

I use this app to organize and process my returns. We handle upwards to 20 to 30 returns/RMA/Customer Product Issues a day. This app makes it incredibly easy and fast to not only keep track of our outstanding RMAs but also speeds up the process in which we can help our customers.

highly recommended. customer support staff is A+

After researching many shopify return platforms we chose ReturnZap.
And, we are very happy that we did.
It is easy to set up; they thought of everything.
It is also very easy for the customer to use.
Plus, their customer service cannot be beat!!!

The app developers are great and will work with you to customize your returns process with their app. I highly recommend.

I have just started using ReturnZap but so far it has exceeded all my expectations in terms of the actual app as well as the service and support I have received. I have used several return apps before and this one was super quick to set up, very intuitive and does everything I need it to do. I love that returns can be managed within Shopify admin and that I can tailor it to my needs by having the communication flow that I want with my customers as well as the ability to effectively manage my return policy. I requested a demo, was contacted by David almost instantly and he helped me with all the questions and concerns I had. I would highly recommend this app!