ReturnZap Returns & Exchanges

ReturnZap Returns & Exchanges

Reviews (91)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
March 24, 2017

Easy to setup and extremely helpful for a brand new eCommerce store. Support is also fast and knowledgeable. An A+ app for any retail site.

Shirin Diamonds
United States
2 months using the app
May 23, 2024

This is a great app! One of the very few that offer a service without a per return cost. Since downloading this app, we have actually made money. By offering prepaid labels to customers that we can deduct from their returns, the difference more than covers the cost of this affordable, and well developed app. In addition, it has tons of huge time saving features. One click store credit is ...

Frannie's Hair
United States
About 2 months using the app
January 10, 2024

ReturnZap stands is an exceptional and user-friendly return application. The customer support is truly commendable, with prompt responses delivered in a short timeframe. Its ease of use and extensive customization options make it a versatile solution that perfectly aligns with all my requirements. I highly recommend this app for those looking for a return app.

Auden Lueur
United States
2 months using the app
September 20, 2023

We'd been looking for a simple to use app that would make dealing with returns super-easy. After much searching we found ReturnZap.

We don't process a high number of returns but it was important for us to find an app that would integrate with Royal Mail (many returns apps don't) & Fedex, and it had to be cost effective and easy to setup and manage.

ReturnZap ticked all these boxes and more.

...

Northwest Guitars
United Kingdom
About 2 months using the app
October 26, 2016

This is ridiculous, this app definitely deserves more reviews, 5-star reviews, for sure! This app is incredible. My customers are able to return seamlessly, it creates a prepaid label and I can track every step of the way. No other app does this so well. Keep up the good work Anthony!

Kayses
United States
About 2 months using the app
February 9, 2023

The app is more useful than before we used. Customers can purchase their own return labels for automatic returns. They don't need to spend time waiting for the seller to approve the return request, which optimizes our returns process. So we highly recommend this APP to all merchants who need it.

Simple Retro
Hong Kong SAR
About 2 months using the app
October 17, 2023

I was looking for an app that was straightforward to use, reliable, and does the fundamentals well before anything else. This app achieved it, and most important of all support is great at helping you iron out any wrinkles specific to your own circumstance and getting you up to speed quickly.

Theia Corporation
United States
About 2 months using the app
November 30, 2023

The Zap team have been extremely helpful with the set up and are very responsive to our requests. Thanks guys :)

The Work Uniform Company
United Kingdom
About 2 months using the app
July 4, 2024

We looked for the Return & Exchange app for weeks until we found ReturnZap.

After installation and basic setup, we were happy with how it worked, but we knew that we could get so much more from the app. David reached out to us and sorted all our questions and needs to make a return and exchange process for our customers.

We 100% recommend the best app you can get!

Stranded Hair Group
United Kingdom
8 days using the app
April 17, 2024

We have only been using ReturnZap for a short few weeks but David and his team are INCREDIBLE! They helped us set up our portal and get associated with the program. When we were confused about something, David had it fixed within the hour! Can't recommend enough!

Swoon Boutique Lafayette
United States
20 days using the app