Overall rating
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
March 15, 2023

Great app. It is exactly the solution we needed to process our customer's returns. And the support from David is outstanding. Highly recommended App for any E-commerce business.

Stella's Corset
6 days using the app
March 6, 2023

We were looking to improve our returns system and this app was perfect for the change that we needed!

Also the customer service with David was amazing!!

United States
6 days using the app
November 23, 2022

Recommended. The app's very responsive customer service team went above and beyond to help. Thank you!

3 days using the app
August 4, 2022

We have recently installed the app after testing different app options. The app is user friendly and exactly what we are after. The support is INCREDIBLE - changes have been made where requested and they have been happy to jump on a call when I have questions. Thank you David and the team.

Eagle Six Gear
United States
3 days using the app
October 3, 2022

I downloaded more than 10 apps before finding ReturnZap. Even most established apps with a fancy UI cannot do basic things like customize the return flow based on product attributes or customer id or let you add multiple warehouses. ReturnZap can. Plus it's easy to get support and customize it. Highly recommended.

United States
1 day using the app
Edited November 5, 2016

It doesn't resize the frame automatically to fit the app. On the next page/screen after you select your return it creates a scroll since the page is too long, It should resize automatically to fit perfectly! Sometimes there is just blank white space since there not much to display, you can't write anything at the bottom of the app like because the blank space makes it look weird. It should resize! I contacted them and this guy Anthony Ko replied saying "Link to the client side app directly instead of using an iframe, or you can try dynamically resizing with javascript/jquery." I replied back " I don't know how to do that. Do it for me, will you?" and he said "Sorry, no. You will have to find your own developer for that."! Are you kidding me!

United States
6 days using the app
October 15, 2022

THE BEST SUPPORT! The local time here is 22:00 Saturday night, and I received answers to all my questions on the second, wow! Super friendly support. Thank you David. About the app, don`t lose your time with other apps. ReturnZap is the best choice in the market, super easy to set up (a few minutes) Super friendly organization. Again the best app for returns in the market! Thank you! We finally found you :)

About 4 hours using the app
October 24, 2023

United States
3 months using the app