Reviews (673)

Overall rating
4.6
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and efficient performance in collecting a high volume of reviews. They value the customizable widgets and email templates, as well as seamless integration with platforms like Shopify, Klaviyo, and Mailchimp. The responsive and problem-solving customer support team is highly praised. Additional features like multi-language support and Google seller ratings display are also appreciated. Some find the pricing competitive for the features offered.

October 18, 2021

Best Review App on Shopify! Support is incredible, The team is making everything possible. PS:Shane is a legend.

wahuboard.com
Germany
11 months using the app
February 8, 2023

Raised a question on the live chat and Kai helped me to resolve this within a few minutes, thank you!

Freya Rose
United Kingdom
11 months using the app
September 12, 2014

The key thing for us is getting Google Merchant Stars when customers find us in Google shopping etc. Reviews.co.uk is a certified partner so Google counts these reviews and awards us stars accordingly. Reviews.co.uk is the lowest cost provider I found and they are a small, attentive team that respond to any support queries quickly. The dashboard on reviews.co.uk is very easy to use so you can setup your emails as required, other than that it's all a very simple, pain free process and the shopify integration is useful, as it automates email requests for reviews being sent out.

Summary: Google star certified, lowest cost, good service, easy to install and use.
I can't think of any improvement really. Very happy.

The Surround Speakers Boutique
United Kingdom
11 months using the app
Edited January 15, 2024

Sehr guter Kundenservice! Unglaublich hilfsbereit und schnell.
Meine Fragen wurden schnell und effizient beantwortet. Die Auswahl an Features und Analyse Möglichkeiten, die die App bietet, finde ich sehr gut. Empfehlenswert.

6 Monate später: Der Support ist wirklich großartig! Sehr hilfsbereit und vor allem schnell!!!! Perfekt!

3 Monate später: Super Support! Schnell und hilfsbereit!

FUCHS & REBELL
Germany
11 months using the app
April 12, 2021

I've been using REVIEWS.io for nearly 1 year now and they are excellent. They've always provided instant support and have helped me with some suggestions to boost my review conversion rates. The reviews in which you receive are all invite-only, so you getting only quality reviews that have are been verified. I would highly recommend REVIEWS.io to any growing business.

Scoot City Ltd
United Kingdom
10 months using the app
September 20, 2018

The team at Review have been really helpful through out the whole process. I would definitely recommend this app to any one who struggles with coding as the team really take you through it step by step and will even enter it for you if it's especially complicated.

reid outdoors
United Kingdom
10 months using the app
Edited January 9, 2020

great customer service! really thorough support upon replacing Yotpo and integrating their platform. thansk!

Tippsy Sake
United States
10 months using the app
April 6, 2021

Very easy platform to use. Carlus helped us set up our review widgets. He was very friendly, had great communication, fast responses and all in all great to work with.

Maine Furniture Co.
United Kingdom
10 months using the app
October 6, 2021

The best review app I've come across. The customer service is second to none. Always on chat, phone if you need, and help you do everything from setting up your reviews on-site, to building email funnels with you and everything in between that you need to make this process work! Thank you so much Cam, Kehan and Cole. All your help is greatly appreciated. MOVE TO REVIEWS.IO RIGHT NOW. I have with both of my e-commerce businesses.

Selfie Skin AU
Australia
10 months using the app
March 1, 2023

The support is unbelievably good and pro-active - via Live Chat as well as via E-Mail. Reviews.io offers some really innovative and useful features. We use the dynamic link feature to send out review invitations from our newsletter tool and we insert widgets via copy & paste code - it's all pretty easy to use and Reviews.io give you lots of styling options for its widgets, without any need to code.

Gipfelstück
Austria
10 months using the app