Reviews (675)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and efficient performance in collecting a high volume of reviews. They value the customizable widgets and email templates, as well as seamless integration with platforms like Shopify, Klaviyo, and Mailchimp. The responsive and problem-solving customer support team is highly praised. Additional features like multi-language support and Google seller ratings display are also appreciated. Some find the pricing competitive for the features offered.

November 10, 2022

The staff at Reviews.io were really helpful with communicating with Google on my behalf to get my reviews showing on Google Shopping. This integration with Google Shopping isn't something all reviews platforms offer and it's an awesome way to have your review show up as soon as people search for you! Awesome app.

The Caker US
United States
5 months using the app
Edited June 13, 2023

Just had amazing customer service from Jake. I had an issue I needed help with. Messaged way before 7.00 a.m. by 7.10 a.m. he had gone into my shop and fixed the issue. Professional and so helpful. Thank you Jake - 5 star legend - Abbie Bell Click Style

Click Style
United Kingdom
5 months using the app
August 26, 2021

Great review app, it is worth every cent! The support is really great as well, Nicola from the support team was able to help me out very fast and competent! We would recommend reviews.io

GORNATION
Germany
5 months using the app
Reviews.io replied August 31, 2021

Thanks for recommending us. Your support means so much!

June 9, 2023

Easy to integrate, lot of improvements in just a few months and the support is super-responsive and helpful.

Janus
Norway
5 months using the app
Edited August 2, 2023

Honestly one of the best apps i have used, all the support is quick and helpful. We have been dealing with Kai who has gone above and beyond. Hes implemented all the widgets we needed.

Really amazing..thanks Kai! I have also been dealing with Daniel who is equally as helpful! amazing customer service!

Just Horse Riders
United Kingdom
5 months using the app
October 25, 2022

My Guy Kai! My problems were sorted in a matter of minutes and my store is looking great with the help of Kai and the team.

Chee Aesthetics
United States
5 months using the app
December 21, 2022

Wahnsinnig guter Support! Hatte Probleme bei der Installation.
Support forderte Gastzugriff an und übernahm die Installation im Shopify Theme.
Vielen Dank für die großartige und sehr schnelle Hilfe.

Bavariashop - mei LebensGfui
Germany
5 months using the app
August 9, 2022

I'm new to these apps so I can't comment on the overall experience just yet, but I did want to come here initially to show my thanks to the Support & Dev teams. Incredible levels of support and every issue I've needed help with has been taken on and fixed/implemented in a friendly and quick manner. Thanks for all your help so far!

Wild And Stone
United Kingdom
5 months using the app
June 27, 2022

Super App, Mit Abstand die besten Funktionen! Wir haben von einem der größten Anbieter in Deutschland zu Reviews gewechselt. Hier stimmt einfach alles.

IDENTIM®
Germany
5 months using the app
June 8, 2022

Amazing review platform! Really customisable and scalable for multiple products. Customer service is amazing amazing -- they helped me set everything up and answer all my niggly questions within the day! I genuinely feel like I'm in safe hands!

Kin Fertility
Australia
5 months using the app