Reviews (707)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to quickly gather and display customer reviews, enhancing product credibility and customer trust. Key features include customizable widgets, automated review requests, and seamless integration with Google Seller Ratings. The app is praised for its ease of setup and reliable performance. Customer support is particularly noted for its responsiveness and effectiveness in assisting users.

August 6, 2021

Super easy to use and set up. The team was really helpful and always on hand to answer any questions. Great customer experience.

Denzel's
United Kingdom
About 1 month using the app
July 14, 2020

I recently made the change from another review platform to Reviews.io. I have found the customer support to be amazing with Cameron helping make the integration a breeze. I am also really impressed with all of the features and widgets, it really caters for all of my needs. Highly recommend!

Swoodi
Australia
30 days using the app
July 12, 2023

Best support out there! And great features which are really easy to implement in to the shopify store!

noritual lab
Germany
29 days using the app
Reviews.io replied July 18, 2023

Glad you think so! We agree ;) our team is always striving to be the best for the benefit of our customers so reviews like this are great to hear! If you have any more questions you know where to find the team!

March 3, 2022

The team at Reviews.io is super helpful and professional. Cameron & Andrew helped us to set up our review app. I would definitely recommend the Reviews.io app. A++ service.

Radix Nutrition
New Zealand
29 days using the app
July 13, 2020

The app has been up and running now for about 3 weeks and we have seen a massive increase in 5 star reviews being left. It was great to have immediate local support to get set up and Cameron has been really quick to answer all my questions and give great advice. The app looks clean and professional on both the home page and product page and gives us that extra level of social proof. Looking forward to seeing the results of integrations with Klaviyo in the next few months.

BELLA BODIES AUSTRALIA
Australia
29 days using the app
March 3, 2022

Andrew from Reviews.io has been exceptional. Professional, personable and very fast turnaround. The reviews look great on our website and the results have exceeded our expectations.

Earth to Life
Australia
29 days using the app
June 30, 2023

Top app and would recommend to anyone. What set's it apart from others is the continuous development and improvements, bringing new features to adapt to changing digital trends. The support is top class too, quick and responsive. Shout out to Adam who helped me with some custom code to enable review images to show on my theme, thanks!

Improvements for them to consider: 50 review invitations allowance for the basic plan isn't very many, especially when you factor in test sends being part of this. It would be nice to have maybe 80 or 100 allowance per month, since the next package up has an allowance of 500 per month but is a lot more money to commit as a small business. It would just help our costs grow more organically with sales, but I get for faster growth businesses the extra cost of the next package up wouldn't be a problem.

Overall, very good hence the 5 stars.

Pup & Kit
United Kingdom
29 days using the app
Reviews.io replied June 30, 2023

Thank you so much for your Review, we really appreciate you taking the time to leave us such a wonderful review and great content! Always great to hear our clients are loving our features as we are always looking to innovate and bring our clients the best tools to be able to grow their brand! We love our support team, so I'm very pleased to hear you do too! I've passed on your special mention to Adam, name drops are always great for our teams development! I've passed on your feedback to the relevant team members, we always take our clients views and feedback into consideration so again many thanks for giving your time to send across some great content!

March 11, 2022

The service is great, they are always onboard to help with any questions, I have not yet pushed the App to our live customers yet, but with the set up reviews.io have been super helpful!

The Wild Beer Company
United Kingdom
28 days using the app
May 19, 2023

Thanks very much for your help, the support has been exceptional.
Look forward to working with you over the next few months

Bareback Footwear
United Kingdom
28 days using the app
December 22, 2021

Absolutely amazing support from Carlus Buchanan. He made the whole thing very easy and answered all our questions quickly and efficiently. We're loving reviews.io and would recommend it to everyone!

DAME.
United Kingdom
28 days using the app