Reviews (712)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting numerous product reviews, enhancing product credibility and customer trust. They value its easy setup, customizable widgets, and robust features like Google seller ratings and marketing platform integrations. The responsive customer support, accessible via live chat and email, is frequently praised for its efficiency.

March 11, 2022

The service is great, they are always onboard to help with any questions, I have not yet pushed the App to our live customers yet, but with the set up reviews.io have been super helpful!

The Wild Beer Company
United Kingdom
28 days using the app
May 19, 2023

Thanks very much for your help, the support has been exceptional.
Look forward to working with you over the next few months

Bareback Footwear
United Kingdom
28 days using the app
December 22, 2021

Absolutely amazing support from Carlus Buchanan. He made the whole thing very easy and answered all our questions quickly and efficiently. We're loving reviews.io and would recommend it to everyone!

DAME.
United Kingdom
28 days using the app
July 5, 2020

I see reviews.io as a competitive advantage to my business. If you're considering upgrading your marketing stack, then I suggest that you take a serious look at reviews.io. I highly recommend reviews.io for 3 very specific reasons, 1. better separation of service and product reviews 2. ownership over your data and 3. Authenticity.

BYAPPTONLY
United States
28 days using the app
December 23, 2021

Excellent help from Carlus setting us up with Reviews, thank you. Smooth and easy to use. Much better value than Trustpilot.

Clothkits
United Kingdom
27 days using the app
July 13, 2022

Review.io has all the features we wanted at a reasonable price point and the team is really helpful and responsive.

uBaaHaus
United Kingdom
27 days using the app
May 24, 2021

Integrating Reviews.io onto our bespoke Shopify site was simple but what I have appreciated most is the quick and professional turnaround from the support teams (& live chat) whenever I have had a question or issue.

Cleva
United Kingdom
Almost 2 years using the app
October 27, 2021

This app has one of the best customer service I've experienced. Nancy and Amador were great and helped me a lot. They respond within minutes and actually step in and fix things for you. I also like the awesome widgets available, the features and the UI. Highly recommend!

PlatinumLED Therapy Lights
United States
26 days using the app
July 19, 2023

I have been loving this app!!! My clients are able to easily review my products which helps convert sales. Their help team has been very responsive and helpful any time I have reached out. I would highly recommend this app.

Shopella
United States
25 days using the app
Reviews.io replied August 2, 2023

Thank you for your amazing review, we're glad to hear you're loving our app! We love that :)

Thank you for your recommendation, we really appreciate that and we'll continue to provide the best service when you have any issues or questions :)

We're always here on our live chat service for you!

September 12, 2023

The Reviews.io help team are consistently next level when it comes to sorting out blips with the platform and will go above and beyond to resolve any issues. Very refreshing to deal with. Particular thanks to Jake for assisting me quickly and efficiently this morning.

MCMBEAUTY
Australia
Almost 2 years using the app
Reviews.io replied September 14, 2023

Thank you for your amazing review, Jake is a superstar in our support team ⭐️ Our team will always go above and beyond for our incredible clients like yourself, if you ever need anything else then our team is always here for you! 🎉