REVIEWS.io Product Reviews

REVIEWS.io Product Reviews

Free plan available. Free trial available.
Rating (4.7)
Reviews
Developer

Highlights

Popular with businesses like yours
  • Based in United States
Built for your business
  • Works with the latest themes

About this app

Launched

August 6, 2014 · Changelog

Languages

English

Works with

Shopify Flow, Checkout, Klaviyo, Gorgias, Walmart, Facebook, Google Ads, Google Shopping

Collect verified product & company reviews. Utilize UGC to build social proof & boost sales.

Reviews.io helps you harness customer reviews to drive more sales & build trust. Collect, manage & display product reviews from various sources, including Google reviews. Turn photo reviews, video reviews, or Instagram mentions into shoppable UGC galleries and on-brand social proof content. Increase CTR & lower ad costs by displaying a star rating in your Google Ads & Google Shopping List. More than a Shopify reviews app, Reviews.io is a full suite of customer experience tools.

Reviews.io helps you harness customer reviews to drive more sales & build trust. Collect, manage & display product reviews from various sources, including Google reviews. Turn photo reviews, video reviews, or Instagram mentions into shoppable UGC galleries and on-brand social proof content. Increase CTR & lower ad costs by displaying a star rating in your Google Ads & Google Shopping List. More than a Shopify reviews app, Reviews.io is a full suite of customer experience tools. more
  • Manage product reviews & reputation on many platforms: FB, Esty, Google, etc.
  • Send automated review requests via our dashboard or Klaviyo, MailChimp, etc.
  • Display star rating on Google, review nuggets, review trust badges, attributes.
  • Implement survey to drive engagement & collect insight in multiple touch points.
  • Integrate with 50+ eCommerce tech stack. Import reviews & UGC in minutes.

Product review features

  • Display options: All reviews page, Badges, Carousels, Filtering, Grid layout, Media galleries, Photo reviews, Product grouping, Q&A, Review highlights, Rich snippets, Star ratings, Testimonials, Top reviews, Video reviews, Voting
  • Ways to collect reviews: Automations, Custom requests, Email requests, Forms, Import and export, Pop-ups, Promotions, Review migration, Review syndication, SMS requests, Social media UGC, Surveys

Pricing

External charges may be billed by Reviews.io separately from your Shopify invoice. Learn more

FREE

Free

  • 25 monthly orders
  • Auto review collection
  • UGC - photo & video
  • Basic widgets
  • Tech integrations
  • Email support

LAUNCH

$45 / month

  • 50 monthly orders
  • Google seller ratings
  • Google rich snippets
  • Social proof content
  • Full widgets library
  • A/B review invite testing
  • Live chat

14-day free trial

LAUNCH PLUS

$89 / month

  • 500 monthly orders
  • Google PLAs
  • Advanced Widgets
  • Customizable Review Collector Page
  • Walmart syndication
  • NPS
  • Live Chat Support

14-day free trial

FREE

Free

  • 25 monthly orders
  • Auto review collection
  • UGC - photo & video
  • Basic widgets
  • Tech integrations
  • Email support

LAUNCH

$45 / month

  • 50 monthly orders
  • Google seller ratings
  • Google rich snippets
  • Social proof content
  • Full widgets library
  • A/B review invite testing
  • Live chat

14-day free trial

LAUNCH PLUS

$89 / month

  • 500 monthly orders
  • Google PLAs
  • Advanced Widgets
  • Customizable Review Collector Page
  • Walmart syndication
  • NPS
  • Live Chat Support

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

667 reviews

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and efficient performance in collecting a high volume of reviews. They value the customizable widgets and email templates, as well as seamless integration with platforms like Shopify, Klaviyo, and Mailchimp. The responsive and problem-solving customer support team is highly praised. Additional features like multi-language support and Google seller ratings display are also appreciated. Some find the pricing competitive for the features offered.

April 23, 2024

Absolutely horrible customer service, which was needed since the product doesn't work properly. Overall a waste of time and money.

TreeKeeperBag
United States
Over 7 years using the app
Reviews.io replied April 24, 2024

Hi there,

We're genuinely sorry to hear about the frustrating experience you've had with our product and customer service.

Your feedback is incredibly important to us, and we're continuously striving to enhance our customer support. We understand the importance of ensuring a seamless and effective experience for our users, and we're fully dedicated to delivering the highest level of service.

Our team promptly reached out and attempted to assist in resolving this issue. We were eagerly awaiting your update to continue providing further assistance. However, we haven't received a response yet.

We're more than happy to assist. Please reach out to our team to resolve your query. Should you need any assistance in the future, please don't hesitate to reach out. We're always available and eager to help.

Best regards,
Support
REVIEWS.io

May 15, 2024

Great customisation options for widgets and excellent support. If your problem isn't covered in the support documentation, there is always someone on hand to help really quickly.

Vivida Lifestyle
United Kingdom
Over 3 years using the app
March 28, 2024

This is one of the best reviews services we found, it looks great too. Support is very much on point, if a little slow.

Marloe Watch Company
United Kingdom
Almost 5 years using the app

About this app

Launched

August 6, 2014 · Changelog

Languages

English

Works with

Shopify Flow, Checkout, Klaviyo, Gorgias, Walmart, Facebook, Google Ads, Google Shopping

Built by Reviews.io

About Reviews.io

4.7 average rating

10 years building apps for the Shopify App Store

29 St Nicholas Place, Leicester, ENG, LE1 4LD, GB

Support

Send a message

support@reviews.io

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