Reviews (677)
Terrible experience, the app does not work with large inventory stores. It gets stuck and partially works, not a reliable solution.
I wrote for a month to support asking for help, their startegy was to deny that their was a problem in the first place, and after weeks of back and forth of this I got tired and ended up switich to another app.
They take more than a day to reply. Our store sells 90% wholesale, so this was at the core of our business. After many years of using this app, all I can say is I was dissapointed.
The app sudenly stopped working and nobody cared to help me. I even subscribed to the top tier pricing plan to get better assitance, nobody cared. Please don´t reply saying that you were on your holiday break, I started with issues since Cybermonday and getting close to new years, still no solution
Hi Javier! Thanks for your feedback. We care deeply about our merchants and always reply to every ticket - including the two requests you submitted this month. As a small team, we aim to provide as much coverage during the holiday season as we can - this means it's a bit limited and slower than our regular hours. I'm sorry you had a terrible experience, I have sent you an email and am looking forward to a reply from you! - Emily, Head of Support
