Reviews (800)

Overall rating
4.8
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for managing wholesale and retail operations on one platform, highlighting its ease in setting up customized pricing for different customer groups. Key features like net payment terms, volume discounts, and quick order forms enhance purchasing efficiency. The app also supports complex pricing and shipping customizations. Merchants find the support team responsive and helpful, directly accessible via chat, enhancing the app's value in the Shopify ecosystem.

January 5, 2025

Great service and app. We have been using this app for years now and it's definitely the best for our purposes. I hope this app can help you run your business smoothly also.

Mojo Candle Co
Australia
About 5 years using the app
Orbit replied January 10, 2025

Thank you for this review, we really appreciate it! - Emily, Head of Support

January 8, 2025

An excellent app for managing different wholesale pricing and discounts. Rob was a great help in resolving an issue we had on the front-end. Super easy to use with excellent support!

Curvy Kate UK B2B
United Kingdom
Almost 5 years using the app
Orbit replied January 10, 2025

Thank you so much!! - Emily, Head of Support

January 7, 2025

Would absolutely recommend this app. Allows superior functionality on our web shop and enable a great UX. Thanks also to Rob for fast response and fixes, great service!

Motioncare
United Kingdom
About 4 years using the app
Orbit replied January 10, 2025

Thank you so much for taking the time to leave this review! It means a lot! - Emily, Head of Support

December 10, 2024

Great app, and outstanding service. Rob helped us, and in a couple minutes it was running smoothly on our theme update.

Golfexpress.com
Mexico
Over 6 years using the app
Orbit replied December 13, 2024

I'm glad to hear Rob provided such outstanding service! Great to know it was so seamless :) - Emily, Head of Support

November 15, 2024

Can't say enough good things about this app and the developers. Anytime we've run into an issue, we get a response right away. We have a massive amount of custom pricing for thousands of products and this app handles it seamlessly. *If you have a store with many products, the initial sync time is pretty long (as they are subject to Shopify's API times) but once that initial sync is done everything is incredibly fast.
Thank you so much for solving all our complicated discount issues in one app! :)

Craft Cellars dev2
Canada
About 2 months using the app
Orbit replied November 18, 2024

Aw I'm so pleased to read this, thank you for taking the time to leave such an honest review of your experience! I'm glad my team was able to get you sorted out. Wishing you all the best! - Emily, Head of Support

December 6, 2024

We have the app for many years and it works great! Support is very responsive and provided timely help.

Oscardo
Canada
About 6 years using the app
Orbit replied December 13, 2024

Thank you for using our app year after year! Your kind words really mean a lot! - Emily, Head of Support

November 1, 2024

B2B Wholesale Hub has been an incredible asset to our Shopify store, allowing us to seamlessly manage both wholesale and retail customers from one platform. Setting up custom pricing for different customer groups is straightforward, and the app offers tons of flexibility with features like net payment terms, volume discounts, and quick order forms, which are essential for our business.

What really impressed us is the customer support team—they’re knowledgeable, responsive, and truly committed to helping us succeed with the app. Highly recommend this app for any B2B business looking to streamline wholesale operations on Shopify!

Airtek
Canada
6 months using the app
Orbit replied November 7, 2024

Wow thank you so much for this glowing review!! I appreciate you taking the time to write such kind words about our app and my team. It really means a lot. - Emily, Head of Support

October 23, 2024

Very helpful customer service team. They fixed my issue within minutes. Highly recommend this app for anyone wanting everything on one website, but different price tiers for Wholesale customers.

Tyneham Luxury Products Canada
Canada
7 months using the app
Orbit replied October 28, 2024

Thank you for leaving this review!! I'm glad we got everything sorted out together :) Cheers! - Emily, Head of Support

November 15, 2024

This app has made selling wholesale super easy! Plus, if you run into a snag, their customer service is super quick and helpful!

Eden Jewelry
United States
9 months using the app
Orbit replied November 18, 2024

Thank you so much, Grace! - Emily, Head of Support

December 16, 2024

Great easy to use app. support team is on it with great response! shout out to Rob!

mikestewart inc.
United States
Almost 6 years using the app
Orbit replied December 20, 2024

Thanks for taking the time to leave this review! Happy Holidays :) - Emily, Head of Support