Reviews (778)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to manage complex pricing structures and multiple pricing tiers, crucial for handling diverse customer types and product groups. Key features include the ability to customize product visibility, apply discounts based on customer tags and collections, and hide specific products from retail customers. Merchants find the app user-friendly, noting its seamless integration with Shopify and straightforward setup. The app is known for its stable performance and regular updates, enhancing business operations. Customer support is particularly praised for being responsive and efficient, with support staff providing valuable assistance with custom code and quick troubleshooting via live chat and email. Merchants consider the app essential for optimizing their wholesale operations on Shopify.
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Great app for wholesale, custom prices for different tags is great, wish the discount codes were still available but the app makes up for it. only small issue, uploading, csv can be tricky... for us it works great when using google docs, but so not much when using excel, (although this may be a "user error") Service is always excellent...
I appreciate you leaving this review! We pushed an update to our Custom Prices feature recently that resolves the issue with Excel, so you shouldn't experience this problem anymore! - Emily, Head of Support
We have been using B2B Wholesale Hub for years now. It is always stable, provides flexibility, and has great tech support. I recommend that app if you want to offer a B2B option on your site.
Thank you so much for these kind words - and for using our app since 2017!! We really appreciate your commitment to our product :) - Emily, Head of Support
This app helps us sort out B2B sales in an efficient way. I wouldn’t say it’s perfect, but pretty close. Helpful customer service from Orbit and easy to install.
Hi! Thanks so much for this review :) I appreciate your honest review, and have sent you a follow-up in case you'd like to share more detail about your feedback! - Emily, Head of Support
Been using this app for several years now. It works as advertised, and the customer support is amazing. We have over 3000 products on our website and hundreds of dealers.
Thank you so much for this review. It really means a lot to us! - Emily, Head of Support
I had a small issue with the app and their help team (in particular Rob) was excellent in researching the issue and finding the solution. He went above and beyond to make sure it was corrected. Couldn't be happier.
So happy to hear this, thank you for sharing!! Such a glowing review :) I'll be sure to pass this along to Rob as well! - Emily, Head of Support
Alex was extremely helpful. He communicated very clearly and fixed my problem without having to change much of my code. Minimal changes keeps all my old code working well, but the glitch he fixed, he fixed quickly and then was very patient with me as I tested different browsers and situations to make sure everything was still running smoothly.
I'm so glad to hear Alex was such great help to you. It means a lot to have such positive feedback about my team. Thank you! - Emily, Head of Support
I am only new to this app however so far the support team have been outstanding in getting me up and running
Thanks guys I really appreciate the help :D
I'm so glad to hear this!! We're here for you if you need more assistance :) - Emily, Head of Support
I had a very positive experience working with the B2B team. I was able to seamlessly set up my wholesale system with all the help and support I needed. Super grateful to the team and for the ease of use of the app!
Thank you so much for this review! - Emily, Head of Support
We had a small issue with something we had done so contacted support through their chat. Kay was quick to respond and very helpful. We had our issue fixed in no time at all. Very impressed with their service, Thanks again.
Thank you for this review! So glad to hear Kay was a great help to you, I will pass this feedback along :) - Emily, Head of Support
Excellent App. Does everything that I need it to do in order to run my wholesale business on Shopify. The support is excellent as well. Always responsive and helpful.
Thank you!! - Emily, Head of Support