Reviews (796)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for managing wholesale and retail operations on one platform, highlighting its ease in setting up customized pricing for different customer groups. Key features like net payment terms, volume discounts, and quick order forms enhance purchasing efficiency. The app also supports complex pricing and shipping customizations. Merchants find the support team responsive and helpful, directly accessible via chat, enhancing the app's value in the Shopify ecosystem.

September 30, 2024

Great app for wholesale, custom prices for different tags is great, wish the discount codes were still available but the app makes up for it. only small issue, uploading, csv can be tricky... for us it works great when using google docs, but so not much when using excel, (although this may be a "user error") Service is always excellent...

DigitalSmokeSupplies.com
Canada
Over 7 years using the app
Orbit replied October 2, 2024

I appreciate you leaving this review! We pushed an update to our Custom Prices feature recently that resolves the issue with Excel, so you shouldn't experience this problem anymore! - Emily, Head of Support

November 1, 2024

B2B Wholesale Hub has been an incredible asset to our Shopify store, allowing us to seamlessly manage both wholesale and retail customers from one platform. Setting up custom pricing for different customer groups is straightforward, and the app offers tons of flexibility with features like net payment terms, volume discounts, and quick order forms, which are essential for our business.

What really impressed us is the customer support team—they’re knowledgeable, responsive, and truly committed to helping us succeed with the app. Highly recommend this app for any B2B business looking to streamline wholesale operations on Shopify!

Airtek
Canada
6 months using the app
Orbit replied November 7, 2024

Wow thank you so much for this glowing review!! I appreciate you taking the time to write such kind words about our app and my team. It really means a lot. - Emily, Head of Support

September 24, 2024

We have been using B2B Wholesale Hub for years now. It is always stable, provides flexibility, and has great tech support. I recommend that app if you want to offer a B2B option on your site.

White River Hardwoods
United States
About 7 years using the app
Orbit replied September 26, 2024

Thank you so much for these kind words - and for using our app since 2017!! We really appreciate your commitment to our product :) - Emily, Head of Support

December 10, 2024

Great app, and outstanding service. Rob helped us, and in a couple minutes it was running smoothly on our theme update.

Golfexpress.com
Mexico
Over 6 years using the app
Orbit replied December 13, 2024

I'm glad to hear Rob provided such outstanding service! Great to know it was so seamless :) - Emily, Head of Support

October 23, 2024

Very helpful customer service team. They fixed my issue within minutes. Highly recommend this app for anyone wanting everything on one website, but different price tiers for Wholesale customers.

Tyneham Luxury Products Canada
Canada
7 months using the app
Orbit replied October 28, 2024

Thank you for leaving this review!! I'm glad we got everything sorted out together :) Cheers! - Emily, Head of Support

December 6, 2024

We have the app for many years and it works great! Support is very responsive and provided timely help.

Oscardo
Canada
About 6 years using the app
Orbit replied December 13, 2024

Thank you for using our app year after year! Your kind words really mean a lot! - Emily, Head of Support

November 15, 2024

This app has made selling wholesale super easy! Plus, if you run into a snag, their customer service is super quick and helpful!

Eden Jewelry
United States
9 months using the app
Orbit replied November 18, 2024

Thank you so much, Grace! - Emily, Head of Support

September 27, 2024

I had a small issue with the app and their help team (in particular Rob) was excellent in researching the issue and finding the solution. He went above and beyond to make sure it was corrected. Couldn't be happier.

Penny & Rose
United States
Over 6 years using the app
Orbit replied October 2, 2024

So happy to hear this, thank you for sharing!! Such a glowing review :) I'll be sure to pass this along to Rob as well! - Emily, Head of Support

November 13, 2024

あえて日本語で書きます。
顧客別の価格自体の変更も、割引率も設定可能です。のみならず顧客別の商品表示変更も可能で、注文用のフォームもあり、掛け売りもできます。大変すばらしいアプリです。
B2Bサイトを作りたいがパスワード保護はしたくない、商品価格は変えたい、そんな方に強くお勧めします。

I’m intentionally writing this review in Japanese.

With this app, you can set different prices for each customer and also configure discount rates. Additionally, it allows for product display customization by customer, includes order forms, and even enables net terms billing. It’s an excellent app.

If you’re looking to create a B2B site without password protection but want to adjust product pricing, I highly recommend this app.

インスフィアショップ
Japan
10 months using the app
Orbit replied November 18, 2024

Thank you so much for this review!! I'm so glad your experience has been positive so far. Thanks for sharing! - Emily, Head of Support

September 25, 2024

I am only new to this app however so far the support team have been outstanding in getting me up and running
Thanks guys I really appreciate the help :D

Port Kennedy Auto Parts & Batteries
Australia
Over 1 year using the app
Orbit replied September 27, 2024

I'm so glad to hear this!! We're here for you if you need more assistance :) - Emily, Head of Support