Reviews (788)

Overall rating
4.8
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing both wholesale and retail operations on Shopify. It offers custom pricing, volume discounts, net payment terms, and quick order forms, efficiently handling complex discount structures and large volumes. Users appreciate the smooth functionality post-setup and the responsive, knowledgeable support team that aids in problem-solving, making it a valuable tool for B2B operations.

January 5, 2025

Great service and app. We have been using this app for years now and it's definitely the best for our purposes. I hope this app can help you run your business smoothly also.

Mojo Candle Co
Australia
About 5 years using the app
Orbit replied January 10, 2025

Thank you for this review, we really appreciate it! - Emily, Head of Support

January 17, 2025

Amazing Customer Support by the team! Super fast in responding, taking their time in understanding the problem and very solution-oriented answers. 10 out of 10!

HOCH1 Klettershop
Germany
About 4 years using the app
Orbit replied January 20, 2025

Aw I really appreciate this glowing review! Thanks for the kind words about my team :) - Emily, Head of Support

January 8, 2025

An excellent app for managing different wholesale pricing and discounts. Rob was a great help in resolving an issue we had on the front-end. Super easy to use with excellent support!

Curvy Kate UK B2B
United Kingdom
Almost 5 years using the app
Orbit replied January 10, 2025

Thank you so much!! - Emily, Head of Support

January 7, 2025

Would absolutely recommend this app. Allows superior functionality on our web shop and enable a great UX. Thanks also to Rob for fast response and fixes, great service!

Motioncare
United Kingdom
About 4 years using the app
Orbit replied January 10, 2025

Thank you so much for taking the time to leave this review! It means a lot! - Emily, Head of Support

February 18, 2025

Kate is off the charts good. Incredibly fast response time and issue solved in less than an hour (it wasn;t even their fault, it was something I was doing).

iliac Golf
United States
8 months using the app
Orbit replied February 20, 2025

Thank you so much for the kind words! - Emily, Head of Support

December 10, 2024

Great app, and outstanding service. Rob helped us, and in a couple minutes it was running smoothly on our theme update.

Golfexpress.com
Mexico
Over 6 years using the app
Orbit replied December 13, 2024

I'm glad to hear Rob provided such outstanding service! Great to know it was so seamless :) - Emily, Head of Support

December 6, 2024

We have the app for many years and it works great! Support is very responsive and provided timely help.

Oscardo
Canada
About 6 years using the app
Orbit replied December 13, 2024

Thank you for using our app year after year! Your kind words really mean a lot! - Emily, Head of Support

January 27, 2025

So far, the app is giving me everything I need to make selling B2B easier and seamless. We've just downloaded the app, the support was efficient setting up the codes and Kay was a great contact always following up during the process. I'm excited to start using the app especially when I have the confidence of great support behind me.

Ukrainian EggCessories
Canada
16 days using the app
Orbit replied January 31, 2025

This is such a nice review, thank you for the positive feedback! Let us know if you need anything :) - Emily, Head of Support

November 15, 2024

Can't say enough good things about this app and the developers. Anytime we've run into an issue, we get a response right away. We have a massive amount of custom pricing for thousands of products and this app handles it seamlessly. *If you have a store with many products, the initial sync time is pretty long (as they are subject to Shopify's API times) but once that initial sync is done everything is incredibly fast.
Thank you so much for solving all our complicated discount issues in one app! :)

Craft Cellars dev2
Canada
About 2 months using the app
Orbit replied November 18, 2024

Aw I'm so pleased to read this, thank you for taking the time to leave such an honest review of your experience! I'm glad my team was able to get you sorted out. Wishing you all the best! - Emily, Head of Support

December 16, 2024

Great easy to use app. support team is on it with great response! shout out to Rob!

mikestewart inc.
United States
Almost 6 years using the app
Orbit replied December 20, 2024

Thanks for taking the time to leave this review! Happy Holidays :) - Emily, Head of Support