Reviews (768)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for boosting the efficiency of wholesale operations on Shopify, particularly praising its automatic discounts, product visibility rules, and tailored pricing for different customer types and product groups. They appreciate the flexibility in pricing strategies enabled by detailed discounts based on customer tags and collections. The app also features an integrated chat for quick communication and maintains seamless integration with Shopify updates. Merchants commend the responsive and professional customer support, especially highlighting team members like Sara, Kay, and Alex for their effective technical assistance. This app is recognized as a valuable tool for streamlining B2B transactions.
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amazing application !!! Thank you very much and your customer service is amazing very fast response !!!
Thank you so much for the review! - Emily, Head of Support
Very easy to use and excellent support!
Thanks so much!! - Emily, Head of Support
Great app. Does exactly what we needed but more than that the support is unparalleled. I really can't express my gratitude enough to the team for getting my stores up and running with customization.
I'm so happy to hear this, thanks for sharing such great feedback about my team! - Emily, Head of Support
This app was the solution we needed to offer multiple price tiers for B2B sales. After many months we discovered a bug on our site and their team figured out the problem and fixed it within a day. I am gratified to be working with a company that knows how to support their customers!
Thank you so much! I appreciate your kind words about my team! - Emily, Head of Support
Wholesale Club has been very good and straight forward for setting up and streamlining out B2B. There are a few more custom discount features that we'd like to be able to use but we communicated this to the Orbit team and they seemed to seriously consider them for future addition.
The customer service has been great! Very fast to respond and sort out any bugs.
Thank you so much for this review! I am glad to know that our desire for feedback and opportunity to grow is clear to our merchants :) - Emily, Head of Support
Very fast and great support
I'm so happy to hear this, thank you for sharing! - Emily, Head of Support
Very helpful customer support. they answered all my questions and helped me understand how to solve the problems I was dealing with. they offer many solutions and help me to understand what they are doing to fix things rather than simply fixing them.
Thank you for leaving us this review! - Emily, Head of Support
Kay was very helpful with support and the app works flawlessly.
So glad to hear this, will be passing this feedback along to Kay! - Emily, Head of Support
Jack and the team have been great. Extremely fast response time, even faster time completing updates. Overall great app, and great team that stands behind it. Would recommend!
I'm so glad to hear this! Thank you :) - Emily, Head of Support
I'm working with the APP for 8 months now, and very happy with the function, there are two function that I would improve, but as overrule, couldn't find a better app.
Oren
Thanks so much for this review Oren! - Emily, Head of Support