Reviews (772)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for streamlining wholesale operations on Shopify, highlighting its ability to manage multiple price tiers and complex pricing structures effectively. They appreciate the flexibility in applying discounts and the option to integrate custom code to meet specific business needs. The app is noted for its seamless integration with Shopify and advanced pricing features. Exceptional customer support is frequently mentioned, with the team providing responsive, personalized assistance such as walkthrough videos and detailed guidance. Continuous updates and improvements from the developers are also positively noted, enhancing the user experience.

June 3, 2015

Great experience with Supple Wholesale! Easy to use app and fantastic support both pre and post purchase. Marius answered all my questions within an hour and continues to help us. App works seamlessly within our theme. Definitely recommended if you already sell wholesale or plan to start soon.

MantraBand® Bracelets
United States
Over 3 years using the app
April 10, 2015

Great App, Easy to use and the guys were great with the set up and very responsive to questions or concerns. Best App for any store owner wanting to offer wholesale or different discount levels.

Thanks Guys keep up the great work.

Chris
Fifty5 Clothing

Fifty5 Clothing
United States
Almost 3 years using the app
May 2, 2015

We installed the Wholesale App and the Buy 1 Get 1 App. The customer service was beyond AMAZING. They made it a priority to quickly reply to our emails, fix any issues we had, and offer to do customization that fit our needs. Their support team has been the best in our three years of using shopify and shopify apps. We highly recommend their apps.

Freckled Fawn
United States
Almost 3 years using the app
February 28, 2024

We've been using this app for our B2B solution for seven years. Wholesale Club has offered compelling features to allow a seamless ordering process for our wholesalers. Their responsive tech support has been valuable in quickly resolving issues, such as making adjustments to the app to be compatible with Shopify changes. I would recommend this app for small businesses looking for an effective yet affordable B2B solution.

Road Runner Bags
United States
Over 6 years using the app
Orbit replied March 1, 2024

Aw I really appreciate you leaving this review, thanks for your kind words! - Emily, Head of Support

February 9, 2015

Been using for a couple of months now and the app is definitely the best we've tried - as mentioned by other reviewers it overcomes the limitations of some other apps that rely on variants to create the discounts.

Marius is super helpful and prompt with his replies and did some quite tricky customisations for us - he's fast, friendly and anticipates any issues that may arise before you've thought of them! Overall a great app - indeed the only one we've tried which actually does the job effectively.

Eternal Creation
United States
Over 2 years using the app
Edited August 23, 2024

Response time with questions is amazing! Great app

Affordable Grooming Shears
United States
9 months using the app
Orbit replied March 22, 2024

Oh I'm so pleased to hear this. I really appreciate you taking the time to leave us a review!! Thank you! - Emily, Head of Support

January 4, 2015

Was using a similar app but the difference is i no longer have to pause my site to effect price changes and when import/exporting of my spreadsheets. I believe Supple Apps have got it right with this app, and would encourage you to give it a try. Marius assisted me almost immediately, and if the app is as good as his after sales, i'll recommend it,without hesitation!

Just Bike Tyre
South Africa
Almost 2 years using the app
May 29, 2015

Marius and Supple Apps are amazing! We were concerned when another app wouldn't work with the Quantity Breaks app because they both used variants, but with the Supple Wholesale app we were able to keep our quantity breaks, as well as provide retail and wholesale pricing. The install and service was exceptional and very fast.

Aid Through Trade
United States
Over 1 year using the app
April 16, 2015

Great app! It's very easy to follow and gets the job done.

We had some problems with our checkout and Marius went the extra mile to fix it for us.

Overall, it was great support and service and that matters to business owners like us.

The Foodist
Singapore
Over 1 year using the app
February 14, 2015

Very happy! It does what it says it will do and modifying the theme slightly to suit my needs was also very straight forward.

I recommend for any others wanting basic wholesale functionality.

Branche Kids
Australia
Over 1 year using the app