Reviews (755)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced pricing features and seamless integration with Shopify themes. It's praised for excellent customer service, reliability, and constant improvements. Unique features include applying discounts with different tags, showing discounted prices with the original price crossed out, and setting detailed discounts for customer tags and collections. It's compatible with Shopify Bundles and offers custom pricing tiers and account requirements. It's an effective and affordable solution for complex pricing structures and streamlining B2B operations.

May 2, 2015

We installed the Wholesale App and the Buy 1 Get 1 App. The customer service was beyond AMAZING. They made it a priority to quickly reply to our emails, fix any issues we had, and offer to do customization that fit our needs. Their support team has been the best in our three years of using shopify and shopify apps. We highly recommend their apps.

Freckled Fawn
United States
Almost 3 years using the app
February 9, 2015

Been using for a couple of months now and the app is definitely the best we've tried - as mentioned by other reviewers it overcomes the limitations of some other apps that rely on variants to create the discounts.

Marius is super helpful and prompt with his replies and did some quite tricky customisations for us - he's fast, friendly and anticipates any issues that may arise before you've thought of them! Overall a great app - indeed the only one we've tried which actually does the job effectively.

Eternal Creation
United States
Over 2 years using the app
December 14, 2023

Our company has been using this application for almost 5 years with very little hiccups. On the rare occasion that we notice an issue, the team @ Orbit get back to us with either a fix or at minimum communication to move forward.

The only real problem that we have with the app is for our Canadian customers receiving wholesale without having to go through a few hoops to keep the pricing at checkout. This started when Shopify launched markets. It's not a deal breaker as our sales into that country are small and we work with the dealers on a need to basis.

SR SUNTOUR NA Inc.
United States
Over 2 years using the app
Orbit replied December 18, 2023

Thank you so much for this honest review. We are currently exploring compatibility with Markets for a release in the new year, stay tuned! - Emily, Head of Support

January 4, 2015

Was using a similar app but the difference is i no longer have to pause my site to effect price changes and when import/exporting of my spreadsheets. I believe Supple Apps have got it right with this app, and would encourage you to give it a try. Marius assisted me almost immediately, and if the app is as good as his after sales, i'll recommend it,without hesitation!

Just Bike Tyre
South Africa
Almost 2 years using the app
November 29, 2023

We have been using this app for many years, and their customer service is amazing, special shoutout to Alex. Thank you so much!

Mainlinen Australia
Australia
Almost 6 years using the app
Orbit replied December 1, 2023

Aw thanks for leaving this review, it means a lot! Glad you've had a good experience over the years :) - Emily, Head of Support

April 16, 2015

Great app! It's very easy to follow and gets the job done.

We had some problems with our checkout and Marius went the extra mile to fix it for us.

Overall, it was great support and service and that matters to business owners like us.

The Foodist
Singapore
Over 1 year using the app
November 28, 2023

Kay was fantastic in answering my questions, and going out of her way to help me export, upload, and fix issues.

WWW.GABEE.COM.AU
Australia
Over 5 years using the app
Orbit replied December 1, 2023

Thank you very much! - Emily

January 7, 2024

Great functionality! No changes required to the theme's liquid code. The app offers a couple features that even the other companies don't have. It works great and support is amazing. I had an issue related to my theme, not the app, and they were able to fix it quickly and even retain some features in the theme I wanted! Highly recommend!

Dude Candle
United States
About 2 months using the app
Orbit replied January 10, 2024

I'm so happy to hear this great review! Glad it's been working so well for you :) Thanks for sharing. - Emily, Head of Support

February 14, 2015

Very happy! It does what it says it will do and modifying the theme slightly to suit my needs was also very straight forward.

I recommend for any others wanting basic wholesale functionality.

Branche Kids
Australia
Over 1 year using the app
February 13, 2024

Really fast and knowledgeable customer support. Thanks Alex!

Sea-Band Australia
Australia
About 6 hours using the app
Orbit replied February 20, 2024

Thank you so much! - Emily, Head of Support