Reviews (791)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage wholesale and retail operations on one platform, offering features like custom pricing for different customer groups, net payment terms, and quick order forms. They appreciate the detailed discount settings, additional fee options, and product visibility customization. The app's stability with complex pricing and large volumes, along with responsive and effective customer support, is also noted positively.

March 15, 2024

I love the experience of using this App as a part of our Store Checkout Process! Alex is super helpful when it comes to delivering support over live chat. Highly Recommend!

The Optimum Healthcare Supply Store
Canada
About 1 month using the app
Orbit replied March 19, 2024

Aw thank you so much for this great feedback about our live chat! - Emily, Head of Support

December 7, 2023

I haven't even installed the app yet and the Support team has been incredible in helping us test the app correctly to make sure it offers the features that we need. Jack with the support team has been so patient with all our questions and requests.

MaxLiving Client Store
United States
4 months using the app
Orbit replied December 8, 2023

Thanks so much for this review!! - Emily, Head of Support

April 23, 2024

Wholesale Club is easy to use and they have a great customer support team.

Tour Tough
United States
Over 2 years using the app
Orbit replied April 25, 2024

Thank you so much for this review! I really appreciate it :) - Emily, Head of Support

May 17, 2024

The whole team was super friendly. Onboarding was seamless and I had wholesale orders coming through in less than 48 hours.

One59
United States
1 day using the app
Orbit replied May 21, 2024

Thank you so much! I'm really glad to hear this! - Emily, Head of Support

Edited February 12, 2024

Great service, very helpful. Good app to show the discounted prices with the original price crossed out on the collection and product pages. Just struggling to integrate it with another app that seems to be overriding the product page settings!

Tyneham Luxury Products Retail
United Kingdom
25 days using the app
Orbit replied February 14, 2024

Thank you so much for leaving this review, I really appreciate it!! - Emily

February 29, 2024

The app itself has a couple of issues. But I will say that the customer service was excellent. Within a very short time they responded to me concern, and addressed and corrected the issue immediately. That means a lot to me, someone who is willing to listen to my concerns and is able to come up with a solution l, and in record time!

The Original Scented Gypsy
United States
3 months using the app
Orbit replied March 6, 2024

I really appreciate you leaving this honest review of your experience! Thanks for sharing :) - Emily, Head of Support

April 15, 2024

This is the best B2B app because of the flexibility and complete integration into your Shopify store - no separate sign in is needed. Their customer support is top notch and incredibly helpful and responsive. Highly recommend.

Kedi Labs
United States
5 days using the app
Orbit replied April 19, 2024

I really appreciate your kind words about my team!! - Emily, Head of Support

March 20, 2024

Awesome! Great customer service and support!

StayFlush Motorsports
United States
Over 2 years using the app
Orbit replied March 22, 2024

Thank you so much! - Emily, Head of Support

January 10, 2024

Tech support is awesome and has assisted us to solve problems our web site builder could not. This app works well for us as a primarily wholesale business.

Cowboy Collectibles Wholesale
United States
Almost 2 years using the app
Orbit replied January 12, 2024

Super happy to hear this, thanks for leaving a review! - Emily, Head of Support

May 27, 2024

La migliore App per chi vuole creare una sezione B2B dedicata. Gestione completa del negozio e varie soluzioni per ogni esigenza!

American Fitness 2.0
Italy
About 1 month using the app
Orbit replied May 28, 2024

Grazie mille! - Emily, Head of Support