Reviews (755)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced pricing features and seamless integration with Shopify themes. It's praised for excellent customer service, reliability, and constant improvements. Unique features include applying discounts with different tags, showing discounted prices with the original price crossed out, and setting detailed discounts for customer tags and collections. It's compatible with Shopify Bundles and offers custom pricing tiers and account requirements. It's an effective and affordable solution for complex pricing structures and streamlining B2B operations.

May 13, 2015

Supple App is the perfect solution to our problem. We needed something that allowed us to give different retailers access to our products at different pricing tiers and Supple Wholesale makes this possible. The customer service is EXCELLENT! They are always very fast to respond to our questions and setting the app up was a breeze!

Backyard Hibachi
United States
10 months using the app
November 10, 2023

The customer service is excellent. Paige has helped us numerous times with coding a few tricky spots in our theme. The app works extremely well and there are no issues. The developers are constantly improving the app to make it a better experience for the end user. We are very happy to be a long-time customer for B2B Wholesale Club. 5-Stars and highly recommend this app!

Warranty Killer Performance
United States
Over 6 years using the app
Orbit replied November 14, 2023

I'm so glad to hear you've had such a great experience!! Thank you for sharing! Will pass this feedback along to Paige :) - Emily

December 23, 2023

Mind blowing customer support! The team helped us solve a number of issues even though they not were caused by the app it self.
Highly recommended supplier of apps :)

Orbit is a safe and sound supplier of apps, and really commits to make sure their customers get all the help they need.

Frivannsliv
Norway
4 months using the app
Orbit replied January 3, 2024

This is so nice to hear, I appreciate you sharing it with us! Happy New Year :) - Emily, Head of Support

April 22, 2015

Thank you Marius for assisting me with the installation. I hope other store owners appreciate your unrivaled after sales service as much as i do. Was not expecting to be attended to at the drop of a hat but thanks. Will continue supporting great service and a awesome app!
Sharwoods Bike Tyre.

Sharwoods Bike Tyre Fitment Centre
South Africa
6 months using the app
December 30, 2014

Great app... Very helpful support and they even did some customization for us, on the house. Thank you!

UNiQ Cycle Sounds
United States
6 months using the app
December 29, 2014

Just the app we have been searching for for over three years now! Supple Wholesale does what so many other wholesale apps have been unable to, restricting customers from checking out with a quantity greater than what we have in our Shopify inventory. This was our biggest concern as we keep limited inventory on hand and would otherwise risk over allocating at any given time. The service is extremely fast, professional, and better than any other we have yet to come across, the app itself is perfectly user friendly, and the end result is a seamless, hassle and worry-free wholesale process for both us and our retailers. Orders process through as they normally would and are shipped just as any other order would be by our fulfillment company. Highly recommended over any other wholesale app out there- and believe me, we've tried them all!

Midori Bikinis LLC
United States
6 months using the app
November 4, 2023

We had a problem that was tracked down to an issue with this app and it was resolved very quickly. The support person responded to our first email very quickly – within only a few hours. Then as soon as we gave them collaborator status they resolved the problem also within an hour. Amazing service. Highly recommend.

Thanks!

PCS Lighting
United States
Almost 5 years using the app
Orbit replied November 6, 2023

Thank you so much!

February 12, 2015

Extremely helpful customer support and quick to resolve any issues we had.

DIY by Panida
Thailand
5 months using the app
January 15, 2015

Fantastic app and fantastic customer service! Very responsive and a pleasure to deal with - thank you Marius!!

Stylish Outdoors
Australia
5 months using the app
October 11, 2023

We’ve been using this app for 5 years. It’s been an absolute essential app for our business and I can’t imagine not having this. The support is responsive and helpful. Excellent people to work with.

Root Of Happiness
United States
About 7 years using the app
Orbit replied October 12, 2023

Thank you so much for sharing!! - Emily, Head of Support