Reviews (791)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage wholesale and retail operations on one platform, offering features like custom pricing for different customer groups, net payment terms, and quick order forms. They appreciate the detailed discount settings, additional fee options, and product visibility customization. The app's stability with complex pricing and large volumes, along with responsive and effective customer support, is also noted positively.

May 7, 2024

私たちの、BtoBビジネスの売掛金の回収から自由にしてくれた素晴らしいアプリです。BtoCと同じ管理画面で対応できるので、在庫管理も一元化してできます。トラブル対応も素早く、日本との時差があるにも関わらず、素早い対応で感謝しています。

A-CLIMBING
Japan
About 2 months using the app
Orbit replied May 8, 2024

Thank you! - Emily, Head of Support

February 13, 2024

Really fast and knowledgeable customer support. Thanks Alex!

Sea-Band Australia
Australia
About 6 hours using the app
Orbit replied February 20, 2024

Thank you so much! - Emily, Head of Support

February 28, 2024

何も知識がない中で、Orbitの方々が非常に迅速かつ、的確なサポートを下さり、安心して利用できております。皆さんがレビューしている通り、カスタマーサポートが素晴らしいと感じております。

ao daikanyama
Japan
5 months using the app
Orbit replied March 1, 2024

ありがとう - Emily, Head of Support

October 26, 2021

We use this app to discount certain items for our wholesalers, while enforcing a minimum spend. We recently had a issue with our theme as it contains a popup cart. Their developers took a day to respond with working alternatives.

Embella Jewellery
Australia
Over 9 years using the app
Orbit replied October 27, 2021

Super happy to hear this, thanks for sharing! - Emily, Support Lead

April 27, 2015

I had problem with Customer Pricing app since they are not supporting the Multiple Currency and also it didn't synchronize the Quantity zero variants. I looked at the App Store and found this App. Works exactly like I wanted. I definately think it is a better idea to past by the Coupon feature than the multiple variants. Excellent support also. Good job. Glad to use Shopify when I can find app likes that.

Louis

Makani Fins
Canada
Over 8 years using the app
Edited November 14, 2023

Good product and super support.
www.oeristeriet.dk

Update Nov. 14th 2023:
Very very good and fast customer support when needed.

Oeristeriet
Denmark
Over 8 years using the app
April 29, 2021

This app is very easy to use and does exactly what's promised. Also, their customer service is top notch. We were running an older version of the app which caused a bug on the website. Their team was super responsive, kept us up to date on their investigation of the issue, and then implemented a custom change to the code to get the app working again.

G3 Store [CAD]
Canada
About 8 years using the app
Edited November 14, 2019

Excellent customer service, great app really helps with my business. Definitely would recommend to anyone needing wholesale capabilities on their Shopify site. We had a couple minor sync issues recently and support was fast and solved the problem for us.

Whimsy Stamps Llc
United States
About 8 years using the app
September 14, 2015

We were happy to find Supple Wholesale to offer wholesale prices for certain customers on our website. It seems to be the easiest solution to wholesale for Shopify!

Southernbucket
United States
Almost 8 years using the app
Edited July 5, 2023

Very happy with the app and service. Kay assisteded me today with a theme change issue thoroughly and in record time

Plant Essentials
Australia
Over 7 years using the app