Reviews (791)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage wholesale and retail operations on one platform, offering features like custom pricing for different customer groups, net payment terms, and quick order forms. They appreciate the detailed discount settings, additional fee options, and product visibility customization. The app's stability with complex pricing and large volumes, along with responsive and effective customer support, is also noted positively.

June 1, 2015

Great app and great company to work with!!! I tried several other wholesale pricing apps, and this is by far the best!!! Very easy to use and easy setup. Responsive and friendly technical support.

Because the app uses discount codes (as opposed to product variant pricing), there is no downtime when making price changes or price imports. Thank you Supple!!!

IMRON CORPORATION
United States
About 7 years using the app
September 27, 2023

The support team on this app is unbeatable. They are so helpful and happily took care of our concerns within the day. We are extremely impressed with Kay and the entire Orbit/Wholesale Club team. Would highly recommend.

Chez Gagné
United States
About 7 years using the app
Orbit replied October 3, 2023

I'm so glad your time using the app has been such a pleasant experience! Thanks so much for this review! - Emily, Head of Support

October 11, 2023

We’ve been using this app for 5 years. It’s been an absolute essential app for our business and I can’t imagine not having this. The support is responsive and helpful. Excellent people to work with.

Root Of Happiness
United States
About 7 years using the app
Orbit replied October 12, 2023

Thank you so much for sharing!! - Emily, Head of Support

June 3, 2022

Solid app with helpful customer support. Would definitely recommend for a simple wholesale solution.

Shwood Eyewear
United States
About 7 years using the app
Orbit replied June 3, 2022

Thanks for sharing, I'm so glad to hear we provided such great help! - Emily, Support Lead

Edited August 13, 2018

thank you for the support, we were having some issues but our questions got answered and we are good to go now

Ejuices Co
United States
About 7 years using the app
March 19, 2015

Marius was great, he replied to all emails within a day! amazing! He also helped us set up the app and did some customizing so that it will really work for our store. This will be a great addition for our wholesale customers.

4 All Humanity
United States
Almost 7 years using the app
February 4, 2017

I chose this app because of the other reviews I read. I would just like to say customer service is so important to my business, and I expect the same from other businesses. Supple Apps has exceeded my expectations in not only custom coding the app for us to meet our needs, but also in their quick email responses. I usually was responded to within an hour. I highly recommend this app! Also, the custom coding was super affordable, so if you need to add a few things that aren't offered in the initial app, reach out to them. They coded it quickly so we could get our site launched in time.

The Supply Society
United States
Almost 7 years using the app
June 4, 2021

Pixel Union is very responsive to any issues. I have been using one of their themes and wholesale club for a long time - I'm very happy!

HONEYCAT
United States
Almost 7 years using the app
November 10, 2023

The customer service is excellent. Paige has helped us numerous times with coding a few tricky spots in our theme. The app works extremely well and there are no issues. The developers are constantly improving the app to make it a better experience for the end user. We are very happy to be a long-time customer for B2B Wholesale Club. 5-Stars and highly recommend this app!

Warranty Killer Performance
United States
Over 6 years using the app
Orbit replied November 14, 2023

I'm so glad to hear you've had such a great experience!! Thank you for sharing! Will pass this feedback along to Paige :) - Emily

Edited February 11, 2021

We've had a very good experience with the Wholesale Club app. It's easy to use and the developers have been helpful in customizing and fixing any issues that have arisen.

Ehchocolatier 2
United States
Almost 7 years using the app