Reviews (791)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage wholesale and retail operations on one platform, offering features like custom pricing for different customer groups, net payment terms, and quick order forms. They appreciate the detailed discount settings, additional fee options, and product visibility customization. The app's stability with complex pricing and large volumes, along with responsive and effective customer support, is also noted positively.

November 13, 2017

This app is everything I wanted for my wholesale customers. I love the one-off fees, makes monthly bills better!

The support is fantastic, really quick to answer and sort problems.

Thank you Supple!

Baba And Boo
United Kingdom
About 6 years using the app
Edited March 8, 2019

Very happy with their service & support. Recommend to anyone needing a Wholesale part of their site!

Laurel Burch Studios
United States
Almost 6 years using the app
May 4, 2016

great service, products and help!

Harlow Jewelry
United States
Almost 6 years using the app
January 25, 2021

This app has allowed us to create successful Wholesale channels within our stores. Easy and effective.

OneUp Components CA
Canada
Over 5 years using the app
April 3, 2017

5 stars, plus a bonus star for the awesome support I have received from Marius. The app works just like it says it does and when I had some integration issues with other apps, they worked to get those fixed for me as well. I like that the app doesn't create variants for each discount, the way this app works seems much cleaner to me. They have a loyal customer here and I recommend anyone else looking for a wholesale app to try this one first!

Wholesale Cabinet Supply
United States
Over 5 years using the app
February 3, 2021

Have been using this app for 3+ years. This app does exactly what we needed. There was a glitch on the cart page after I did a bulk update on custom prices. Rob was able to look into the issue and solve it in one day. Great customer service and technical support!

Just Like Hero
Canada
Over 5 years using the app
February 15, 2017

Great features and very responsive support. Very satisfied and looking forward to future updates.

Deathwish Inc
United States
Over 5 years using the app
Edited September 21, 2023

Keeping track of two websites, retail and wholesale would be a nightmare. Wholesale Club is a great way to offer wholesale pricing to select customers and run everything on one website rather than two separate websites. The support team is extremely
helpful - if they don't know the answer right away, they research, fix the issue and follow up during the whole process and once fixed.

Sea Stones
United States
Over 5 years using the app
Edited November 20, 2017

We've used Supple to add two new access levels to our retail webshop... one for wholesale and the other for distributors. The features of the app gave us exactly what we needed to show exclusive pricing to our various customers, set minimum spends, allow them to earn volume discounts and up sell those discounts to ensure maximum uptake. Got a bit lost at different times putting it all together, but Marius and the support team were always on-hand with courteous, efficient and effective help.

Bondi Chai Latte
Australia
Over 5 years using the app
February 9, 2017

Great support and easy to use. The support team always responded quickly and they are very professional. We also installed the Quick Order form, which is a huge benefit for wholesale customers, it works great. We would definitely recommend this app!

Dermasensa
United States
Over 5 years using the app