Reviews (750)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced pricing features and seamless integration with Shopify themes. It's praised for excellent customer service, reliability, and constant improvements. Unique features include applying discounts with different tags, showing discounted prices with the original price crossed out, and setting detailed discounts for customer tags and collections. It's compatible with Shopify Bundles and offers custom pricing tiers and account requirements. It's an effective and affordable solution for complex pricing structures and streamlining B2B operations.

January 31, 2024

Customer service was top-notch! They promptly fixed a sync issue after I reached out to them. Totally recommend!

Fashion Jewellery Outlet
Canada
About 4 years using the app
Orbit replied February 5, 2024

Thanks so much!! - Emily, Head of Support

March 14, 2024

Jack was super great at helping us set up our new account including customizing it for our needs! Great set up experience.

Seed&SoilShop
United States
5 days using the app
Orbit replied March 19, 2024

Thank you for leaving this review! - Emily, Head of Support

February 14, 2024

I was having some difficulties setting up custom pricing. Alex walked me through and within minutes had resolved the issue and I was up and running

My Store
United States
6 months using the app
Orbit replied February 20, 2024

I really appreciate you leaving this review! - Emily, Head of Support

March 21, 2024

We did not choose to go with this app, but the technical support we received (after uninstalling) was 5*****. Thank you for being a professional company!

Tire Supply Network
United States
1 day using the app
Orbit replied March 22, 2024

I'm sad to hear the app didn't work out for you, but really appreciate this review of our support! Thank you so much!! - Emily, Head of Support

January 27, 2024

The App works very fine and does what it should do reliably.
It would be a real improvement if the discounts could be sorted and manually deselected from some functions.
Example: If I have several discounts, but only want to enter "Custom prices" for a few of them, all the discounts are displayed and I have to constantly scroll from right to left.

NutraMedix Deutschland GmbH
Germany
About 4 years using the app
Orbit replied January 30, 2024

Hi, thanks so much for sharing this feedback! I appreciate you taking the time to let us know how we can improve the experience :) - Emily, Head of Support

February 12, 2024

Great app for wholesale pricing. Amazing service! responsive and quick

Hollander Fusing Center
United States
2 months using the app
Orbit replied February 14, 2024

Wow thank you!! Glad to hear it :) - Emily, Head of Support

February 6, 2024

Great onboarding experience. Kay helped me understand some best practices for our theme and was very communicative throughout the process. Great support goes a long way. We’re excited to add this app to our stack!

Code 1 Supply
United States
3 months using the app
Orbit replied February 8, 2024

Thanks for leaving this review! Will definitely be sharing this feedback with Kay :) - Emily, Head of Support

February 2, 2024

Great support- app is working well for my needs

Polka Dot Teapot Designs
United Kingdom
5 months using the app
Orbit replied February 5, 2024

I'm so glad to hear this, thanks for sharing!! - Emily, Head of Support

January 16, 2024

Kay and their customer service support team is fast and reliable in resolving issues we faced with the app.

Simply Toys
Singapore
Almost 4 years using the app
Orbit replied January 17, 2024

We appreciate you sharing this feedback! - Emily, Head of Support

February 12, 2024

Support was great; the answers to my questions were direct and accurate. I did not have to waste time explaining myself.

The Sprucery
United States
14 days using the app
Orbit replied February 14, 2024

We definitely aim to be as succinct as possible, I'm glad this resonates with you! Thanks for this review :) - Emily, Head of Support