Reviews (748)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced pricing features and seamless integration with Shopify themes. It's praised for excellent customer service, reliability, and constant improvements. Unique features include applying discounts with different tags, showing discounted prices with the original price crossed out, and setting detailed discounts for customer tags and collections. It's compatible with Shopify Bundles and offers custom pricing tiers and account requirements. It's an effective and affordable solution for complex pricing structures and streamlining B2B operations.

February 7, 2024

This app is easy to navigate, set up, and works great. Support, when needed, has been super responsive and helpful.

Peace Fleece
United States
About 5 years using the app
Orbit replied February 8, 2024

Thanks so much! - Emily, Head of Support

May 17, 2024

The whole team was super friendly. Onboarding was seamless and I had wholesale orders coming through in less than 48 hours.

One59
United States
1 day using the app
Orbit replied May 21, 2024

Thank you so much! I'm really glad to hear this! - Emily, Head of Support

February 29, 2024

The app itself has a couple of issues. But I will say that the customer service was excellent. Within a very short time they responded to me concern, and addressed and corrected the issue immediately. That means a lot to me, someone who is willing to listen to my concerns and is able to come up with a solution l, and in record time!

The Original Scented Gypsy
United States
3 months using the app
Orbit replied March 6, 2024

I really appreciate you leaving this honest review of your experience! Thanks for sharing :) - Emily, Head of Support

June 24, 2024

Kay was very helpful with support and the app works flawlessly.

Casey Mac Photo
United States
4 days using the app
Orbit replied June 26, 2024

So glad to hear this, will be passing this feedback along to Kay! - Emily, Head of Support

February 14, 2024

I was having some difficulties setting up custom pricing. Alex walked me through and within minutes had resolved the issue and I was up and running

My Store
United States
6 months using the app
Orbit replied February 20, 2024

I really appreciate you leaving this review! - Emily, Head of Support

January 11, 2024

We've been using the B2B Wholesale Club app for multiple years now and it is a great way to manage multiple levels of pricing for multiple customer types and product groups. It's what I would call 'Advanced Pricing'. We actually had an issue where our customers were experiencing a failed page, but it was due to a change Shopify made. The support team at Orbit found the issue and implemented a fix quickly. Therefore, it's a great product with awesome support.

Keco Tabs
United States
Over 4 years using the app
Orbit replied January 12, 2024

This is a great review, thank you so much for sharing! - Emily, Head of Support

May 27, 2024

La migliore App per chi vuole creare una sezione B2B dedicata. Gestione completa del negozio e varie soluzioni per ogni esigenza!

American Fitness 2.0
Italy
About 1 month using the app
Orbit replied May 28, 2024

Grazie mille! - Emily, Head of Support

March 21, 2024

We did not choose to go with this app, but the technical support we received (after uninstalling) was 5*****. Thank you for being a professional company!

Tire Supply Network
United States
1 day using the app
Orbit replied March 22, 2024

I'm sad to hear the app didn't work out for you, but really appreciate this review of our support! Thank you so much!! - Emily, Head of Support

January 27, 2024

The App works very fine and does what it should do reliably.
It would be a real improvement if the discounts could be sorted and manually deselected from some functions.
Example: If I have several discounts, but only want to enter "Custom prices" for a few of them, all the discounts are displayed and I have to constantly scroll from right to left.

NutraMedix Deutschland GmbH
Germany
About 4 years using the app
Orbit replied January 30, 2024

Hi, thanks so much for sharing this feedback! I appreciate you taking the time to let us know how we can improve the experience :) - Emily, Head of Support

March 14, 2024

Jack was super great at helping us set up our new account including customizing it for our needs! Great set up experience.

Seed&SoilShop
United States
5 days using the app
Orbit replied March 19, 2024

Thank you for leaving this review! - Emily, Head of Support