Reviews (789)

Overall rating
4.8
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing both wholesale and retail operations on Shopify. It offers custom pricing, volume discounts, net payment terms, and quick order forms, efficiently handling complex discount structures and large volumes. Users appreciate the smooth functionality post-setup and the responsive, knowledgeable support team that aids in problem-solving, making it a valuable tool for B2B operations.

September 24, 2024

We have been using B2B Wholesale Hub for years now. It is always stable, provides flexibility, and has great tech support. I recommend that app if you want to offer a B2B option on your site.

White River Hardwoods
United States
About 7 years using the app
Orbit replied September 26, 2024

Thank you so much for these kind words - and for using our app since 2017!! We really appreciate your commitment to our product :) - Emily, Head of Support

October 8, 2024

Gran aplicación para la gestión de precios especiales por tipo de cliente! Quiero resaltar la atención de Rob mediante el chat de soporte, realmente nos ayudó a resolver todo lo que necesitábamos! Gracias Rob!

AspidPro 1
Mexico
6 months using the app
Orbit replied October 11, 2024

Gracias! - Emily, Head of Support

September 25, 2024

I am only new to this app however so far the support team have been outstanding in getting me up and running
Thanks guys I really appreciate the help :D

Port Kennedy Auto Parts & Batteries
Australia
Over 1 year using the app
Orbit replied September 27, 2024

I'm so glad to hear this!! We're here for you if you need more assistance :) - Emily, Head of Support

October 5, 2024

The development team's sincere and transparent approach towards users is remarkable. Not only do they provide quick and accurate responses and support, but there's also a sense of reassurance that they are truly by our side. In particular, Kay from Orbit continues to bring significant benefits to us.

This app is so simple that its structure can be understood intuitively. As a result, it's easy to ...

Hacomarche
Japan
25 days using the app
Orbit replied October 7, 2024

This is amazing, thank you so much for the kind words! - Emily, Head of Support

September 10, 2024

This app helps us sort out B2B sales in an efficient way. I wouldn’t say it’s perfect, but pretty close. Helpful customer service from Orbit and easy to install.

Stefan Papir
Norway
Almost 2 years using the app
Orbit replied September 11, 2024

Hi! Thanks so much for this review :) I appreciate your honest review, and have sent you a follow-up in case you'd like to share more detail about your feedback! - Emily, ...

September 2, 2024

Kay was super helpful and got to the bottom of our issue quickly.

Write To Me Wholesale
Australia
Almost 3 years using the app
Orbit replied September 4, 2024

I'm so glad to hear this!! Glad we were able to get your issue resolved quickly. Thanks for leaving this review :) - Emily, Head of Support

October 1, 2024

This app works really well for offering wholesale customers their own pricing levels, and also offers a few extra features to help with wholesale customers, such as Account Customer processing, minimum order amounts, shipping customisation, and a quick order form. Can't fault the support. They have quickly helped us solve a few minor issues.

Minibearings
Australia
11 days using the app
Orbit replied October 3, 2024

Thank you so much for this review! - Emily, Head of Support

August 13, 2024

Been using this app for several years now. It works as advertised, and the customer support is amazing. We have over 3000 products on our website and hundreds of dealers.

PCI Race Radios
United States
Over 6 years using the app
Orbit replied August 15, 2024

Thank you so much for this review. It really means a lot to us! - Emily, Head of Support

September 6, 2024

I had a very positive experience working with the B2B team. I was able to seamlessly set up my wholesale system with all the help and support I needed. Super grateful to the team and for the ease of use of the app!

Elana Gabrielle
United States
6 months using the app
Orbit replied September 9, 2024

Thank you so much for this review! - Emily, Head of Support

August 6, 2024

The B2B Wholesale Hub support team is super efficient and prompt in assisting with troubleshooting! Thank you for making the experience so wonderful x

Emma Kate Co
Australia
Over 6 years using the app
Orbit replied August 8, 2024

Aw this review is so kind, and very much appreciated! Thank you! - Emily, Head of Support