Reviews (4,553)
Wasted so many phone calls. They couldn't keep appointments straight. They couldn't keep straight what website they were calling about and I guess they have to rebook for a new day if its not exactly the topic and website they are calling about. Oh and they won't rebook for you over the phone on the call. You have to then play email tag back and fourth for many more days before they set a time. But don't expect to get anything done when they call again! They spend the first 5 min trying to get off the phone and convince you to rebook because they thought it was for another domain or something else. Wasted so many phone calls and never got anything even started to be set up.
Avoid if you can!
Hey there,
Brett here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear about your experience attempgint to set up phone calls for support. I'm going to follow up with you in an email to open up the lines of communication here and see if we can help address this concern.
Brett | Shopify