Reviews (2,572)
Overall rating
4.5
February 19, 2023
1st, extremely expensive. Was paying $80/month for a small list of 3500. I switched to shopify email, which is free and has the same functionality! I now use shopify for all email campaigns and automated flows.
2nd, their billing system is screwed up and they refuse to admit it. When you sign up, they ask for your mailing address, but then automatically copy it over to your billing address without asking. So they ended up charging me incorrectly for sales tax, which they refuse to refund.
Reveil
United States
Over 1 year using the app
Klaviyo replied
February 23, 2023
Hello. So sorry to hear you switched to Shopify email and for the sales tax issues. If you'd like to email feedback@klaviyo.com, we can see if we can help.