Shiprocket: eCommerce Shipping

Shiprocket: eCommerce Shipping

Reviews (655)

Overall rating
4.2
Counts per rating level
  • 70% of ratings are 5 stars
    458
  • 8% of ratings are 4 stars
    50
  • 1% of ratings are 3 stars
    8
  • 1% of ratings are 2 stars
    6
  • 20% of ratings are 1 stars
    133
All reviews
February 25, 2023

PREVIOUSLY THE SERVICE WAS FAR FAR BETTER BUT THE PAST 3 MONTHS THE SERVICE HAS GONE DONE.... BE IT IN TERMS OF PICK-UP(LATE PICK-UP) OR BE IT CALLING TO YOUR CUSTOMER SERVICE EXECUTIVE (IF WE ASK FOR A COMPLAINT NUMBER AGAINST ANY COMPLAINT THEN THEY REFUSE TO GIVE IT)...

WE FEEL YOU HAVE TO WORK HARDER TO BRING YOUR SERVICES BACK UP-TO THE MARK.....

Suman Nathwani
India
Over 2 years using the app
Shiprocket - Shipping in India replied February 26, 2023

Hi, We hope your concern has been resolved. Your feedback is important to us and we'll surely notify our team regarding it. Please feel free to mail us at escalation@shiprocket.com for further assistance. - MB