Lost money in weight discrepancy (around 250 Rs. per shipment for 200gm package, they will let you know this additional charge after 30-60 days of shipment), RTO shipments stolen (till now our 40 shipments were stolen, RTO fees charged, shipment not returned, no POD provided. Tickets getting closed in 2-3 days automatically (cases pending since last 4-5 months of RTO not returned). In short, a fraud company. I don't know how this is even on the shopify. This is a BOGUS company

We are using from past 4 years. old issues are pending but new account manager is cleared few issues.

Best courier service i ever seen and we got a best manager sanchit sharma we had a great service by our manager thank you.

I would recommend shiprocket, its API integration with our Shopify store working well for us, It has made order processing easier, also our account manager Ms. Sarika is a supportive fellow and has helped us in adapting to shiprocket.

Shiprocket team without our approval changed our plan from Basic to Advanced plan and sent invoice of Rs.12744, and our account was suspended as payment was due. As we were not aware why this invoice was sent we contacted customer care to reverse back to Basic plan and revoke suspension. There was no response from the team, we were forced to pay this invoice as it was affecting our dispatches. Its been more than 7 days that the ticket was raised we have not got any resolution on the downgrading back to Basic plan.
Very poor customer service.

Hi My Name is Raman & OPS manager, we are like a family, sometime good sometimes bad. Presently we are happy with Shiprocket services. Especially Five Star to Sarika, who is leading our account on behalf of Shiprocket. Thanks to Her.

THANKS FOR PROVIDING US MOST SPEEDY AND TALENTED MANAGER FOR OUR SOLUTION AND SHIPROCKET IS BEST COURIER SERVICE PROVIDER.THAT MANAGER NAME IS SANCHIT SHARMA HE IS VERY TALENTED AND DECENT PERSON TO SOLVE OUR ALL QUERY. THANK YOU.

Third class service! please don't waste your time and money. 5-6 days pickup not done. called customer care answering every time system is updating please call after half n hour.

Hello, We're using shiprocket since January 2020 and their service are best, Our manager Mr Sanjeev Gulia is very cooperating. Its best solution for e-com. If you are looking for ecom logistic partner than Shiprocket is best one.
Thank you
Baisacrafts!

Hello sir, mene shopify store me Shiprocket app ko 2 month se already install kr rakha tha. And mere store ki curreny starting se GBP me hi thi. Lekin 3 din phle mene kisi Wjh se shiprocket app ko delet kr diya tha, aur B install kr rha hu lekin NOT COMPATIBLE show ho rha hain. kh rha h sirf INR or USD me Hi store currency honi chahiye. Lekin meri to GBP me thi or work bhi kr rha tha 2 month se . So plz sir mere problem ko solve jld se jld kre.