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Overall rating
4.1
Counts per rating level
  • 62% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 25% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, user-friendly interface, and competitive shipping rates. The customer service is praised for its efficiency, with team members like Yashika and Rohit often mentioned for their exceptional support. Merchants value the extensive features, including shipment management, delivery tracking, and process automation. The daily email reporting and one-click integration are also appreciated. The app's tool, Engage, is noted for reducing Return to Origin (RTO), making it a reliable logistics solution for e-commerce businesses.

September 18, 2023

Hi,
We Are Vedic Spoons, We like to Appriciate the Efforts of Mr.Rohit WHO PROVIDE US QUICK RESOLUTION Regarding order syncing we are now totally satisfy with the resloution provided, thank you

Vedic Spoons
India
Over 5 years using the app
Edited October 17, 2023

not working properly i am trying from so many days but sadly order is not syncing itself and when i go to the manual one then it after all processing done by me then it shows that to ship and print label n all

AbyaLife
India
About 1 year using the app
Shiprocket - Shipping in India replied October 17, 2023

Hello! Thank you for your valuable time during the conversation over the call. Hope that your concern has been addressed over the call. Please feel free to mail us at escalation@shiprocket.com for further assistance. - MB

September 29, 2023

I had a technical query regarding Integration and I was immediately put on call with Pallak from their team and she solved my problem instantly and quickly. Thank you.

Eve Jewellery
India
About 1 year using the app
September 8, 2023

2 years of having been used shiprocket i guess Arav is the only guy who has helped me with my query asap, he helped me connect my shopify and shiprocket in a very seamless way. if shiprocket has more customer suport like arav then our life as well as shiprockets would be easier

Naazbyricha
India
7 months using the app
September 19, 2023

i got a call back within 5 minutes from Shiprocket, and Arav solved my issue with integration within 10 minutes, he was helpful and quite understanding.

ApparelStory
India
6 months using the app
September 6, 2023

one the the best shipping website i have come across, very convenient with the shipping part, delivery partners and very reasonble too. Issues are also solved at the earliest with ease, recently faced some issue with the site but was resolved by Mr. Rohit in no time. Enjoying the experience of shipping with shiprocket, it is truly a reliable site to associate with.

ayafashionstore.in
India
6 months using the app
September 17, 2023

One of the best delivery apps I have used. The customer service is so speedy and reliable. I had an issue syncing orders and Palak guided me through it very well.
Highly Recommend!

reapofficial
India
7 months using the app
September 4, 2023

Shiprocket is very useful for people running online businesses. From shiprocket team Mr. Arav resolve my issue quickly. Thanks

Hiratek
India
Over 1 year using the app
September 18, 2023

My issue of order not synced has been resolved very wisely by Mr.Arav. Good gudience and gentle behaviour with customer.Mr. Arav provided solution very patiently though there was network issue and voice was legging. Literally very happy with such a customer gudience and support.

Zaayra
India
About 1 month using the app
September 11, 2023

Thank you so much Aarav for helping me out in this crucial journey. I was highly stuck in syncing my orders with Shopify. Your guidance has helped me to close my pending orders on priority. Thanks again

KRITINOVA INDIA
India
Over 1 year using the app