Reviews (693)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly recommend this app for its efficient order fulfillment and shipping management across various regions. They appreciate the user-friendly dashboard, integration with multiple couriers, COD management, and real-time tracking, which enhance customer satisfaction and delivery reliability. The competitive pricing and tools for improving customer communication and delivery visibility are also praised. The support team is noted for being responsive and effective in resolving issues.
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Our experience using Shiprocket for our Shopify store has been excellent. Their pickup scheduling is reliable, and delivery coordination across various locations is handled efficiently. The courier team ensures timely pickups and smooth handover of packages, which helps us maintain on-time deliveries.
Whenever we encounter any issues, our Shiprocket account manager, Ramprasad, is there to assist us and ensures that the problem is resolved. This makes our overall experience of having Shiprocket as our logistics partner even better.
Good experience with Shiprocket.The platform is easy to use and shipping operations are too smooth. Siddharth Rathore (KAM) has been professional, responsive, and supportive in resolving queries efficiently.
We have had an excellent experience with the Shiprocket team. The platform is very easy to use and offers seamless integration across all channels. The operations are fast, efficient, and prompt.
Sachin Amalkar has been highly professional, quick to respond, and extremely supportive whenever assistance was required.
I would like to share my positive experience with Shiprocket so far. The platform has been smooth, reliable, and extremely user-friendly, making order management and shipping processes seamless.
What truly stands out is the excellent support. Siddharth, our point of contact, has been consistently responsive, knowledgeable, and quick to resolve any queries, which has made a significant difference.
Overall, Shiprocket has proven to be a great shipping partner with strong customer support. I would highly recommend the platform.
Using Shiprocket has simplified our entire dispatch process. From courier selection to real-time tracking and COD remittance, everything is well-structured. The app is user-friendly and saves a lot of operational time. Really appreciate the Shiprocket support team. They are quick to respond, understand the issue well, and ensure proper follow-up until resolution.
We’ve had a good experience using Shiprocket for our Shopify store. Their pickup scheduling is reliable, and delivery coordination is handled efficiently across locations. The team ensures timely pickups and smooth handovers to couriers, which helps us maintain consistent dispatch timelines. Overall, Shiprocket has been a dependable logistics partner for managing our order fulfillment and deliveries.
We have been using Shiprocket as our logistics service provider for our brand, and overall the experience has been smooth and reliable. The platform is easy to use, offers multiple courier options, and helps us manage shipments efficiently across different locations. Order tracking, pickup scheduling, and COD remittance are well-structured and transparent. Their wide courier network has helped us reach customers faster and at competitive rates. Customer support is responsive in most cases and helps resolve issues promptly. Shiprocket has definitely streamlined our logistics operations and added value to our delivery process.
We run a high-volume Shopify store and Shiprocket has been useful for improving serviceability and courier options beyond a single partner. The app integrates well with Shopify, order sync is reliable, and shipping operations are faster with centralized tracking and billing. Account support has been responsive, and escalation via panel and email works well. Recommended for D2C brands that ship across India.
Shiprocket is a good app for business owners. It makes shipping easier by managing multiple courier partners in one place. It has its own perks and some disadvantages, but overall my experience has been good and helpful for day-to-day business operations.
Shiprocket has provided a reliable and well-structured logistics solution for our business. The system is intuitive, stable, and helps manage orders efficiently without complications. Turnaround time and operational coordination have been consistently good.
Sachin Amalkar has shown excellent ownership, clear communication, and proactive support. His timely assistance and problem-solving approach have added great value to the overall experience.