Reviews (946)

Overall rating
4.2
Counts per rating level
  • 67% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 22% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing order fulfillment and management. It offers a user-friendly interface, a variety of courier options, and real-time tracking that keeps both merchants and customers informed. Features like Cash on Delivery, competitive rates, and a comprehensive dashboard are also valued. Responsive customer support and dedicated account managers further improve operational efficiency and customer satisfaction.

November 30, 2024

shiprocket has always been the best among courier aggregator companies. I’ve worked with two other companies before, but their management wasn’t good. In comparison, shiprocket is far better— their team is available 24/7, and their services are top-notch and effective. Shaurya ji my my kam .

PERFECTCASE.IN
India
Over 3 years using the app
February 9, 2025

Worst support shiprocket has. I created an account on shiprocket and started placing orders, but COD money was not coming to us. We checked and found Invalid bank. It was not clear that what is invalid. Talked to customer care and they said your bank refused to accept money, but bank was saying there was no request came to them. We asked for rejection proof from shiprocket but they denied giving. ...

Kicks&Co
India
7 months using the app
Shiprocket - Shipping in India replied February 10, 2025

Dear Seller! As per our telephonic conversation, the bank details were updated and we hope we were able to address and resolve your concern. ~ Team Shiprocket

November 25, 2024

Outstanding Shipping Experience with Shiprocket

As the owner of Cute Little Fashions Pvt. Ltd.(clts), a brand that takes pride in delivering high-quality iPhone cases to our customers, finding a reliable shipping partner is crucial for us. Shiprocket has exceeded our expectations in every way.

From the start, the platform's user-friendly interface made the entire process smooth and efficient. The ...

Clt.s
India
Over 3 years using the app
November 25, 2024

I’m impressed with the speed of delivery! Our orders arrived well on time. The process was smooth from start to finish, and the quick turnaround made our experience even better.

I highly recommend it to anyone looking for efficient service and lightning-fast delivery.

Rashki
India
Almost 3 years using the app
December 6, 2024

We have been using shiprocket for the last almost 4 years. Their rates are economical and user interface is also very easy.
The support team has always been very helpful . Would recommend to all startups to choose shiprocket

Lachi
India
Over 3 years using the app
December 2, 2024

We've been delighted with Shiprocket's impact on our Shopify store. By providing real-time tracking, efficient COD remittance, and excellent customer support, they've helped us deliver a superior customer experience. The platform's ease of use and multiple courier options have made order fulfillment a breeze.

Kai Jewel
India
Over 2 years using the app
November 22, 2024

Shiprocket has truly elevated our logistics game! The platform is super user-friendly, making it easy to manage multiple orders seamlessly. Their competitive shipping rates and wide network of courier partners ensure that we can deliver to even the most remote areas. The real-time tracking feature keeps our customers happy and reduces our workload. Account Managers and customer support is prompt ...

Indihopshop
India
Over 3 years using the app
November 28, 2024

Using Shiprocket since last 4 years and experience has been great. Many features under one roof makes our life easier. Amazing support from our relationship manager.

Pagal Awwrat
India
About 1 year using the app
December 6, 2024

For small business owners like. us, shiprocket is a game changer. Without shiprocket it was nearly impossible for me to automate my logistics. Account managers are very helpful and always supports you in times of need like a trusted partner. Would definitely recommend Shiprocket to anyone who is starting out their own ecom store or even if you are a big brand

Veganic
India
5 months using the app
November 22, 2024

We have been using Shiprocket with our Shopify store for a while now, and overall, it's been a great experience. The platform is user-friendly and provides detailed analytics.

Our KAM Mangesh and overall Shiprocket support is helpful.

Soul & Peace
India
Over 4 years using the app