Reviews (946)

Overall rating
4.2
Counts per rating level
  • 67% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 22% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing order fulfillment and management. It offers a user-friendly interface, a variety of courier options, and real-time tracking that keeps both merchants and customers informed. Features like Cash on Delivery, competitive rates, and a comprehensive dashboard are also valued. Responsive customer support and dedicated account managers further improve operational efficiency and customer satisfaction.

November 25, 2024

Shiprocket has truly transformed the way I manage my shipping needs. The platform is user-friendly, efficient, and packed with features that simplify logistics for businesses of all sizes. Their courier integration options ensure I always get the best rates and fastest delivery options for my customers.

Kraft by Astroji
India
8 months using the app
November 23, 2024

We've had an amazing experience using Shiprocket with our Shopify store. Their platform is user-friendly and efficient, especially when dealing with returns and undelivered orders. If you're looking to streamline your shipping process, Shiprocket is the way to go

Moe Puppy
India
Over 1 year using the app
November 26, 2024

We are highly satisfied with the services provided by Shiprocket as our shipping partner. Their timely updates and seamless service have been instrumental in streamlining our operations. We highly recommend Shiprocket to anyone looking for a reliable shipping partner!

Weave & Decor
India
Over 2 years using the app
November 19, 2024

user-friendly app that simplifies logistics for e-commerce businesses. With multiple courier partners, real-time tracking, and cost-effective shipping options, it ensures smooth order fulfillment. good Customer support.

RawBare
India
Over 1 year using the app
December 5, 2024

Dear Shiprocket Team,

We would like to take a moment to express our heartfelt appreciation for your excellent service. Your prompt responses and proactive resolutions to any shipment delays or challenges we have faced have been commendable.

Your team's dedication and efficiency have greatly contributed to streamlining our operations and ensuring a seamless experience for our customers. It’s a pleasure to collaborate with such a professional and dependable team.

Thank you for your consistent support and commitment to excellence.

Best regards,
Tripole Team

Tripole Gears
India
Over 2 years using the app
November 25, 2024

Shiprocket has been very supportive in onboarding us and guiding us on the entire e-commerce journey. They share various ways in which our business can improve. Special thanks to jagriti , our KAM for always being so proactive and supportive. Looking forward to great order volume with you jagriti.

Carloginn
India
Over 1 year using the app
November 28, 2024

The platform aims to simplify and optimize the shipping process by providing a wide range of courier options, real-time tracking, and a unified dashboard for managing orders.
Cost-Effective Shipping Rates
User-Friendly Interface

HAWTLASH
India
About 4 years using the app
Edited December 11, 2024

Very poor service this time very disappointed with the service
1. There is one shipment where return pickup service was not available so we deactivate QC and arrange pickup so we receive empty box in return and now we are not eligable for any calaim...its not our mistake
2. 1 of our shipment was undeliver and after many follwups its never deliver and customer tagged us on insta thats really samefull for us.
Please improve your services

Ornate Jewels
India
Almost 4 years using the app
Shiprocket - Shipping in India replied November 25, 2024

Dear Seller! We certainly understand that this was not the experience you had expected from us and we apologize for this inconvenience. Rest assured, we are getting it checked and will connect with you shortly to discuss this in detail and resolve your concerns. ~ Team SR

November 30, 2024

Shiprocket branded tracking page has been incredibly beneficial for us! It not only boosts our brand image but also ensures our clients stay updated through.

CASEIO
India
Over 1 year using the app
November 27, 2024

They are the best in this industry. There is no other alternative to their services. They have very prompt support system also. The channel has the vast connection which is their plus point.

Nilu's Collection
India
Almost 2 years using the app