Shiprocket: eCommerce Shipping

Shiprocket has helped us a lot in scaling the business from zero to one and beyond. Flexibility to select between multiple courier partners for both forward and reverse shipments helps a lot. Any kind of escalation is well taken care of. Best part is technology based integrations with multiple other tech platforms, it works seamlessly.

While logistics are full of issues and the biggest challenge for any brand, Shiprocket is the best courier aggregator of the lot in India. There are numerous courier aggregators but Shiprocket is the oldest and the most established one.

We’ve been using Shiprocket for our e-commerce shipments and overall it has been a very reliable and efficient platform. The app is user-friendly, offers multiple courier options, competitive pricing, and gives good visibility on tracking and order management. It has helped us streamline our dispatch process and scale our operations smoothly.

A special mention to Siddhart, our Key Account Manager, who has been absolutely outstanding. He is extremely helpful, responsive, and proactive in resolving issues. Whether it’s shipment discrepancies, RTO cases, weight disputes, or general support, Siddhart always ensures things are handled quickly and professionally. It’s rare to find such dedicated account management, and his support has genuinely made a big difference to our experience with Shiprocket.

Highly recommended for growing brands and businesses looking for a dependable shipping solution with strong customer support.

Shiprocket has been an amazing platform for handling our shipments smoothly and efficiently.

The interface is user-friendly, tracking is accurate, and delivery timelines are reliable. Furthermore, their support team is responsive and always ready to help

We have been using Shiprocket for quite some time now, and it has truly made our logistics and shipping process hassle-free.

Been using shiprocket for almost a year now and the experience and onboarding process is ver easy. orders get auto synced and has various courier partners to choose from.
Our KAM Miss Rashika Syal is helpful in resolving queries and any issues that arises post dispatch from the warehouse. Thanks to her prompt communication and clear solutions, the work was smooth and completely stress-free.

We moved to Shopify about a year ago and have been using the Shiprocket app since then. Earlier, we were on WooCommerce using Shiprocket (for about 4 years), but the Shopify app experience is much better. Order changes sync seamlessly, which was a major issue for us on WooCommerce. Order status updates are also smooth and reliable on Shopify. The overall app performance has been stable and easy to manage.
Apart from shipping, other Shiprocket apps like Engage, Promise, and EDD are great at solving real operational pain points. Their tech stack is clearly built with scale and automation in mind. These tools have helped us improve customer communication and delivery visibility.
Special thanks to our account manager, Ram Prasad, for quickly resolving issues whenever needed. With his timely support the platform experience become even better.
Overall, a solid and dependable solution for Shopify sellers. Highly recommended!!

Have been using shiprocket since a while. So far it’s been good. Key account managers have been really helpful throughout with pickup and delivery related issues, that majorly happens from the courier service’s side. Been using both International and Domestic services.

My experience with Shiprocket has been excellent so far. The platform is smooth, reliable, and makes order management and shipping very easy. What truly stands out is the support —I have great assistance from Nagraj, our point of contact, who is always responsive, knowledgeable, and quick to resolve any queries. Overall, a great shipping partner with strong customer support. Highly recommended!

Shiprocket has been an amazing platform for handling our shipments smoothly and efficiently.

The interface is user-friendly, tracking is accurate, and delivery timelines are not reliable. Furthermore, their support team is responsive and always ready to help

We have been using Shiprocket for quite some time now, and it has truly made our logistics and shipping process hassle-free.

Consistently late deliveries. My customers think I'm scamming them because Shiprocket's delivery date/status doesn't update properly. Recently, it took them 4 days to deliver within the same city. Save yourself all the frustration and never choose Shiprocket.