Reviews (947)

Overall rating
4.2
Counts per rating level
  • 67% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 22% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing order fulfillment and management. It offers a user-friendly interface, a variety of courier options, and real-time tracking that keeps both merchants and customers informed. Features like Cash on Delivery, competitive rates, and a comprehensive dashboard are also valued. Responsive customer support and dedicated account managers further improve operational efficiency and customer satisfaction.

November 22, 2024

The customer support team at Shiprocket is outstanding. Prompt responses, proactive issue resolution, and a customer-centric approach make them a valued partner,Shiprocket's dedicated account management has been instrumental in tailoring solutions to our unique needs. Their flexibility and willingness to adapt are truly appreciated." – Anil Hamercop

Hamercop
India
About 3 years using the app
November 30, 2024

Shiprocket branded tracking page has been incredibly beneficial for us! It not only boosts our brand image but also ensures our clients stay updated through.

CASEIO
India
Over 1 year using the app
November 23, 2024

Shiprocket is reliable and easy to use. Their multiple courier options and quick deliveries have made shipping hassle-free for us. Highly recommend!

Winston Electronics
India
Almost 3 years using the app
November 27, 2024

They are the best in this industry. There is no other alternative to their services. They have very prompt support system also. The channel has the vast connection which is their plus point.

Nilu's Collection
India
Almost 2 years using the app
November 23, 2024

very good and happy with the services. supportive account manager helps in resolving issues.

Sigma Trends
India
Over 2 years using the app
November 22, 2024

we are using shiprocket from last 1 year and we are getting excellent experience

Halden
India
Almost 3 years using the app
November 23, 2024

Good platform to link with shopify account

Badari Hardware
India
Over 2 years using the app
December 5, 2024

I had the pleasure of working with Akshay Beniwal as my account manager, and I couldn't be more impressed with his professionalism and dedication. Akshay consistently goes above and beyond to ensure our needs are met, always providing timely and thoughtful responses to any questions or concerns. His deep understanding of our business objectives and his proactive approach to problem-solving have ...

Rubicons
India
10 months using the app
November 22, 2024

Good serviceability across India and new updates from time to time in terms of plugins to increase business.

Ishkaara
India
Over 2 years using the app
November 23, 2024

Easy to use and great service!

monomeeapparel
India
Over 2 years using the app