All reviews
Quilt Comfort
Forget any replies from customer support. I am using shiprocket on my 3 stores. I created a new store recently and am unable to integrate shiprocket with my Shopify. I have called them and sent a mail too. It's been three days, the expert is yet to reach me.
Update 31-07-2020.
It's been 3 days now. Most of the times I keep on waiting for the courier to be picked up, but no one comes. The customers are cancelling orders, demanding refunds, in helplessness I turn to customer care. I have to wait for my call to get connected, it never does. IVR says "to get priority support please chat with us in impanelled chat. The chat is under maintenance.
Now who am I? A man losing money and peace of mind because of choosing Shiproket.
Developer reply
Hi,
We wonder what went wrong. Please share with us your concern in detail along with your contact number at shopify@shiprocket.in so that we can understand and assist you further.
-Team Shiprocket
The Zulu Pet Co
We have created a new account with them and recharged our wallet for 2500 but they deducted the amount from our bank but have not credit it. We raised a complaint with them but they have not resolved it even in 5 days. We do not know who to contact for resolving this anymore. Can someone please help?
Developer reply
Hi,
We wonder what went wrong. Please share with us your concern in detail along with your contact number at shopify@shiprocket.in so that we can understand and assist you further.
-Team Shiprocket
Wow Deals 365
Shiprocket best shipping partner to be associated with. Ayushi Gupta, our account manager is simply awesome, she has performed her duties diligently in resolving all most all issues that one faces while shipping products. Must have app for Indian e-Commerce Industry!
Developer reply
Hi,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
-Team Shiprocket
ellipstore
They are best when it comes to providing new features every month. Their panel is easy-to use and they provide personal account manager which in my case is Rajesh & he is really helpful with all the things. Blessed that we found shiprocket as our shipping aggregator♥️
Developer reply
Hi,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
-Team Shiprocket
Spike
Shiprocket is a good app if you want all in shipping solutions from low prices to tracking. Ayushi my account manager has helped me regarding some issue i faced with couriers NDR and everything.
Developer reply
Hi,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
-Team shiprocket
Swipe Happy
Response time is really quick. I have been using Shiprocket for a long time. My manager Rajesh Rana is very responsive and helped me many times.
Best shipping services aggregator in present time.
Must for your ecommerce business.
Developer reply
Hi,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
-Team Shiprocket
ethnicdoor
Amazing response time. I have been using Shiprocket for a long time. My manager Sanjeev Gulia is very responsive and helped me many times.
Developer reply
Hi,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
-Team Shiprocket
YUZU INDIA | Welcome to our Online Brand Store
Problem solved on TIME.
Good customer support by Nirvikar Singh. Much Appreciated.
Good work. Thank you
Developer reply
Hi,
We wonder what went wrong. Please share with us your concern in detail along with your contact number at shopify@shiprocket.in so that we can understand and assist you further.
-Team Shiprocket
Bambai Lifestyle
I used this app it is amazingly easy to handle. A best way to ship your orders and automatically it fulfills the orders in the shopify store.
Developer reply
Hi,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
-Team Shiprocket
BUY ONLINE DESIGNER SALWAR SUIT, LEHENGA CHOLI, SAREE, DRESS MATERIAL ETC.
Best shipping app in India with a variety of features. Plus account manager sanchit is great help.
THANKS
Developer reply
Hi,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
-Team Shiprocket