Shiprocket: eCommerce Shipping , 674 reviews

The way technical team connected and helped me with the queries was excellent !!
Apart from that the person guided me step by step with all the setting and information .

Hi,

the way of talk and way of resolve my issue is very good and I would aperient the person who was talking to me that he has good knowledge of his panel.

Execellent service by the Prabhakar and his team , solve each and every query at the same time , so happy with the service .

Palak assisted me and solved my problem in a very short duration.
Excellent support by shiprocket technical team

Thanks for providing best services.
Best Experience and Great Services

Thanks, Shiprocket
Ms. Yashika

very helpful support from shiprocket by arav ,good concorn ,good talk resolve my problums thank you

The shiprocket customer service is very responsive. Palak was of great help in assisting me integrate shiprocket to my shopify website.

If you are thinking about growing your business using shiprocket services for shipping, forget about it. They promise that they will refund money if shipments are lost/damged. Most of the courier companies are theives and they will steal your packages and paste your shipping label on some box of different size and deliver that junk product to customer. If you try to reach out to shiprocket customer care, they will make sure that the case will get dragged for multiple months asking unnecessary documentation and will close the ticket with out resolving. Then you will raise another ticket and they will close that ticket too. They will make sure that you will lose patience and give up eventually. If you become frustated and start talking to them seriously, they will tell you to act professionally. They are the ones who are cheating taking your money and they will tell you to act professional which is complete irony. They use reverse psychology. Your money on lost or damaged can never be recovered even if you claim insurance. On top of that couriers guys will not come and pickup the goods as promised and it will get dragged for multiple days. Your customers will get frustated and will buy locally next time as online shopping is not reliable. With the current service they are providing Shiprocket will go bankrupt soon unless it backing up by investors who is pumping shady money into the company. Basically shiprocket and its associated courier companies are Mafia and they will abuse the law to maximum extent possible.

My order were not syncing to the shiprocket, MR. Aarav has guide me properly and solve my issue. I like to thanks Mr Ararv for soling my issue.
Thank you shiprocket

M y issues have been resolved. Thank you so much Palak for your support and quick response. She helped me resolve the issue.