Reviews (738)

Overall rating
3.6
Counts per rating level
  • 61% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 27% of ratings are 1 stars
December 15, 2023

Very nice support received from Harsh Mohan from shiprocket team

Leosportz
India
8 days using the app
December 16, 2023

Thank You Tushar For Help.

ShopFast
India
3 months using the app
February 16, 2024

Tushar was very helpful, solved the issue within minutes

Automobile Adventures
India
About 13 hours using the app
December 6, 2023

Integration with Shopify was quick and over a call. Tushar helped me step by step to link the channel. Now I need to test an order and integrate payment gateway. Seems easy to start.

Oil County
India
10 minutes using the app
December 5, 2023

Tushar was helpful

House Of Samari
India
17 days using the app
May 7, 2024

My courier is delayed by more than 14 days which had an original delivery timeline of 4 days. What other words should i use to explain the amazingingly HOPELESS SERVICE.

Whirling Dervish
India
1 minute using the app
Shiprocket - Shipping in India replied May 13, 2024

Hello! I apologize for the hassle. I want to inform you that Shipment was delivered on 9th May and I have refunded the freight charges against the shipment to your SR wallet. Please feel free to mail us at escalation@shiprocket.com for further assistance. - MB

February 5, 2024

poor service

Deltahome
India
3 months using the app
Shiprocket - Shipping in India replied February 11, 2024

Hi! That's not what we want you to experience and we are sincerely sorry. Our team tried to contact you on your registered number however had no luck. Please share an alternate number or convenient time for call back at escalation@shiprocket.com. - MB

December 28, 2023

Tushar was of Great help. The resolution was swift and on point.

House of KT
India
15 minutes using the app
September 18, 2023

Hi,
We Are Vedic Spoons, We like to Appriciate the Efforts of Mr.Rohit WHO PROVIDE US QUICK RESOLUTION Regarding order syncing we are now totally satisfy with the resloution provided, thank you

Vedic Spoons
India
Almost 6 years using the app
Edited March 3, 2023

Very smooth services and always there to help out.

Have increased my store sales as the delivery has been on time.

Social Blingz
India
Over 5 years using the app
Shiprocket - Shipping in India replied August 25, 2021

Hi, This is not the kind of experience we would want our customers to have and we'll surely take this on priority. Furthermore, keep maintaining your faith in us. We will share an update soon with you regarding the issue. - Team Shiprocket