Reviews (732)

Overall rating
3.7
Counts per rating level
  • 62% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 26% of ratings are 1 stars
June 16, 2020

The app is very convenient and also Sarika helps us if we face any difficulty.
Also, the panel is easy to use.

friendsdiaper
India
Over 3 years using the app
Shiprocket - Shipping in India replied June 17, 2020

Hi,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
-Team Shiprocket

October 15, 2018

Shiprocket is easy to use and syncs well with shopify store. I would recommend shiprocket as a logistics partner.

Krita & Penna
India
Over 3 years using the app
August 19, 2020

Using this App from last two years.
Its really sorted out all my delivery issues. Recommended for your shopify store.

theStyleO
India
Over 3 years using the app
Shiprocket - Shipping in India replied August 20, 2020

Hi,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
-Team Shiprocket

July 24, 2020

They are best when it comes to providing new features every month. Their panel is easy-to use and they provide personal account manager which in my case is Rajesh & he is really helpful with all the things. Blessed that we found shiprocket as our shipping aggregator♥️

ellipstore
India
Over 3 years using the app
Shiprocket - Shipping in India replied July 24, 2020

Hi,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
-Team Shiprocket

Edited November 4, 2020

Gurjot Bhela is our new manager who has been assigned to us from the month of September.
The services provided are really good and efficient.
One feedback for Shiprocket is that if you are doing 5k-6k shipments monthly, it becomes really costly.

The Natural Wash
India
Over 3 years using the app
Shiprocket - Shipping in India replied May 26, 2020

Dear Natural Wash,

Thanks for taking the time to share your prestige opinion with us. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We will ensure you enjoy the same quality of service as you have.

Team Shiprocket

March 26, 2022

The experience is really good with shiprocket and the account manager Bhanuvendra is really helpful and guides us very much in all the works and management.

Haanum
India
Over 3 years using the app
July 10, 2020

We had a fairly difficult start with Shiprocket. The Shopify orders would automatically sync. But arranging for pickups on time, packages being randomly made RTO and unfair weight discrepancy charges had almost made us stop using the platform. Our requests to Shiprocket support would take a long time to get a human response.

However, in the last couple of months. We were assigned a dedicated account manager (Gurjot Bhela) and things seem to have become better. In spite of lockdowns across several states, Gurjot has been been there to help and support us and always does more than what his job requires him to do, be it helping out on holidays or late at nights. This has helped us streamline our operations.

Still, there is always room for improvement, especially with the Shopify Panel. Allowing splitting of shipments for orders created from Shopify, automatically integrating Shopify Warehouses with Shiprocket Pickup locations, having default values set for shipment dimensions, inheriting changes made on Shopify orders into the Shiprocket panel to name a few.

That being said, it is a good tool when you handle a large shipment volume like us. I recommend them for a mid to large sized company.

Myxtur
India
Over 3 years using the app
Shiprocket - Shipping in India replied July 10, 2020

Hi,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
-Team Shiprocket

April 8, 2023

My order was not getting updated in Shiprocket , Mr ayaan ji called me and solved my problem.
thank u mr ayaan

desipop
India
Over 3 years using the app
October 8, 2021

Using shiprocket for about a year. Support is good from Anurodh. All the weightage issues are from courier services. Shiprocket is trying their best to be transparent in the process.

theprink
India
Over 3 years using the app
June 3, 2020

Ship rocket is the best shipping tool for any eCommerce player, easy shipping mythology, 5 + stars. Account manager Sarika Dixit is having deep knowledge in this sector, very co operative, helpful. imagine experience with shiprocket, Such type of tool should be recommended always.

GreentouchCrafts
India
Over 3 years using the app
Shiprocket - Shipping in India replied June 3, 2020

Hi,
We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.
-Team Shiprocket