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The app is very convenient and also Sarika helps us if we face any difficulty.
Also, the panel is easy to use.
Hi,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
-Team Shiprocket
Shiprocket is easy to use and syncs well with shopify store. I would recommend shiprocket as a logistics partner.
Using this App from last two years.
Its really sorted out all my delivery issues. Recommended for your shopify store.
Hi,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
-Team Shiprocket
They are best when it comes to providing new features every month. Their panel is easy-to use and they provide personal account manager which in my case is Rajesh & he is really helpful with all the things. Blessed that we found shiprocket as our shipping aggregator♥️
Hi,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
-Team Shiprocket
Gurjot Bhela is our new manager who has been assigned to us from the month of September.
The services provided are really good and efficient.
One feedback for Shiprocket is that if you are doing 5k-6k shipments monthly, it becomes really costly.
Dear Natural Wash,
Thanks for taking the time to share your prestige opinion with us. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We will ensure you enjoy the same quality of service as you have.
Team Shiprocket
The experience is really good with shiprocket and the account manager Bhanuvendra is really helpful and guides us very much in all the works and management.
We had a fairly difficult start with Shiprocket. The Shopify orders would automatically sync. But arranging for pickups on time, packages being randomly made RTO and unfair weight discrepancy charges had almost made us stop using the platform. Our requests to Shiprocket support would take a long time to get a human response.
However, in the last couple of months. We were assigned a dedicated account manager (Gurjot Bhela) and things seem to have become better. In spite of lockdowns across several states, Gurjot has been been there to help and support us and always does more than what his job requires him to do, be it helping out on holidays or late at nights. This has helped us streamline our operations.
Still, there is always room for improvement, especially with the Shopify Panel. Allowing splitting of shipments for orders created from Shopify, automatically integrating Shopify Warehouses with Shiprocket Pickup locations, having default values set for shipment dimensions, inheriting changes made on Shopify orders into the Shiprocket panel to name a few.
That being said, it is a good tool when you handle a large shipment volume like us. I recommend them for a mid to large sized company.
Hi,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
-Team Shiprocket
My order was not getting updated in Shiprocket , Mr ayaan ji called me and solved my problem.
thank u mr ayaan
Using shiprocket for about a year. Support is good from Anurodh. All the weightage issues are from courier services. Shiprocket is trying their best to be transparent in the process.
Ship rocket is the best shipping tool for any eCommerce player, easy shipping mythology, 5 + stars. Account manager Sarika Dixit is having deep knowledge in this sector, very co operative, helpful. imagine experience with shiprocket, Such type of tool should be recommended always.
Hi,
We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.
-Team Shiprocket