Overall rating
4
Counts per rating level
  • 62% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 25% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration and user-friendly interface. They praise its features like order syncing, status synchronization, and daily email reporting for improving business operations. The customer service, particularly the technical team, is commended for their problem-solving skills. Merchants also value the app's automation capabilities that simplify shipping and order fulfillment. The delivery service and logistics are recommended for their reliability and efficiency, especially for Indian merchants.

July 6, 2023

good service thank you sprocket thank you for the technical support by Ms. Yashika my query got resolved fast.

royalparow
India
4 months using the app
August 11, 2023

Dear Shaan,

Thank you for accepting my call earlier and for your patience as we work towards resolving my issue.

Thank you.

ThinkGIS
India
9 months using the app
April 29, 2023

very good service, very good experience with the ship rocket team providing needed help for orders..

BIOTREX NUTRACEUTICALS
India
9 months using the app
July 8, 2023

I had an incredible experience integrating Shiprocket's logistic services into my Shopify store. The seamless integration process allowed me to efficiently manage shipping rates, print labels, and track orders. What truly made the experience exceptional was the outstanding technical support provided by Palak, Shiprocket's customer representative. Palak's prompt and knowledgeable responses, coupled with her friendly demeanor, ensured that all my queries and concerns were addressed promptly and effectively. Her dedication to providing top-notch customer service truly impressed me. Overall, I highly recommend Shiprocket's logistic services, especially with Palak's exceptional support, to any Shopify store owner in need of reliable and efficient shipping solutions.

The Krshna Farms
India
1 day using the app
August 8, 2023

Great Conversation with Yashika from Technical Department of Shiprocket. She Resolve my Issue within few minutes.

Sam Gifts Store
India
28 days using the app
July 10, 2023

Great & quick support by Palak.
She handled the query like a breeze. My orders weren't getting synced and she helped me in rectifying it in a flash.

DAWN TILL DUSK
India
5 months using the app
September 19, 2023

AARAV HAS HELPED ME IN INTEGRATION..HE WAS SUPPORTIVE AND KIND

Pure & Pure Healthcare India
India
11 months using the app
May 4, 2023

I got a Good Responce from Ayan Khan
Shiprocket need to Improve Service in Delivery & On time Respoce to the Suppliers

9shines label
India
2 months using the app
July 28, 2023

Messed up so many orders. Also, keeps deducting money from our wallet. Customer service is a joke. Everyone in the company is fraudster

Teabetea
India
10 months using the app
Shiprocket - Shipping in India replied August 2, 2023

Hello! Our team tried to contact you on your registered number, however had no luck. Please share your alternate number or convenient time at escalation@shiprocket.com with the subject line "Response to Shiprocket" and we will connect with you on priority.- MB

April 18, 2023

Good service and well trained customer support, Recommend the service to others.
Great work! Keep up.

Bathla Home
India
About 2 years using the app