Been good so far. Smooth integration with shopify and great flexibility in choosing the right logistics partner.

Helpful App and Nice service and easy to use. Support team is very nice and If you go for a higher plan you got a dedicated account manager, which is very helpful.

Shiprocket is very helpful and effective way to process orders . Panel is very user friendly and customer support is also very good so I'm giving them 5 stars . Keep it up !!!

App works well but shiprocket customer support is very unreliable. They are never able to help out, just keep sending automated messaged. Their customer support really needs a major improvement. Look for another shipping partner, if you can.

Earlier I was quite unhappy with my shiprocket account but then Babita joined me as my manager and solved a lot of issues of mine. Quite happy with her professional attitude and problem solving skills. Currently all going good.

Satisfied with the service.
It is really helpful for all the ecommerce store.
And the customer support is really great.

amazing app also my queries and problems solved by miss babita mam and she has done a great job in solving my problems.

if you have ample time to waste then u can use shiprocket bcoz for each shippement you have to call their cm care who will borrow 2 days each time u call them and will not solve the issue. and after the 2nd day if u call them once again they will borrow another 48 hrs. so if u want to lose your company reputation and your time chose shiprocket.

Great experience with Sarika.
Really appreciate the service.
I find best app for courier service.
i got instant solution of my all problems about shipping.
They have best team for customer query and problems..

This app is going from bad to worse and from worse to worst. Very very poor customer service. The chat support is of no use. They just raise tickets and keep sending automated emails that they are looking into the issue. But no one responds and finally you get to know that the ticket is marked as resolved. How??? Most irritating thing is the international shipping which was earlier available through aramex is no longer available..every international shipping gives error that the area is not service-able. I had to cancel all my international orders i couldnt get any shipments arranged. I lost lot of money as i had to refund all my paid orders and my customers lost faith in me. My international business is shutdown now all thanks to shiprocket. And if you ask them they give absolutely no reply. We are paying extra just to enable international shipping and we get this. Pls stay away from this app.