Reviews (916)

Overall rating
4.2
Counts per rating level
  • 67% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 22% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient and reliable shipping services, user-friendly interface, and seamless Shopify integration. They appreciate the real-time tracking, variety of courier options, and competitive rates. The responsive customer support and additional features like COD remittance, detailed analytics, and marketing tools are also noted for aiding business growth.

November 25, 2024

Shiprocket has been very supportive in onboarding us and guiding us on the entire e-commerce journey. They share various ways in which our business can improve. Special thanks to jagriti , our KAM for always being so proactive and supportive. Looking forward to great order volume with you jagriti.

Carloginn
India
Over 1 year using the app
November 26, 2024

We are highly satisfied with the services provided by Shiprocket as our shipping partner. Their timely updates and seamless service have been instrumental in streamlining our operations. We highly recommend Shiprocket to anyone looking for a reliable shipping partner!

Weave & Decor
India
Over 2 years using the app
November 22, 2024

Been with shiprocket since > 1.5 years. pivotal in our growth since first day. Starting with 5 orders a day to 5 digit orders a month.

All I can say is extremely supportive team and all issues get resolved promptly

Shailendra and Priyank initially and then Rag, Gaurav, sahil and Abhinav later on. Thank you so much guys. Keep rocking and keep supporting

SoboStuff
India
10 months using the app
November 19, 2024

Shiprocket team's pretty supportive & actually help me resolve pending AWBs, their engage defiently helps in reducing RTO, confirming order with customer before shipping. My experience with them has been pretty good, I recommend do give it a try, connect with their team to get issues resolved. I highly recommend them & their engage 360 also

Mega Mart Deal
India
6 months using the app
November 29, 2024

Amazing Shipping Partner for Our Business

Shiprocket has made managing our deliveries so much easier. The platform is simple to use and integrates smoothly with our store, which saves us a lot of time. Their range of courier options helps us choose the best service based on price, delivery speed, and reliability, making logistics a breeze.

The tracking system is excellent, and the dashboard is very user-friendly, allowing us to keep track of shipments and update our customers easily. Their customer support team is also very helpful and quick to resolve any issues we’ve faced.

Overall, Shiprocket has been a reliable and efficient partner, helping us deliver a better experience to our customers. Highly recommended!

Jagruk Journal
India
About 2 years using the app
November 22, 2024

Good serviceability across India and new updates from time to time in terms of plugins to increase business.

Ishkaara
India
Over 2 years using the app
November 26, 2024

I have had the pleasure of working with Akshay Beniwal, and I can honestly say they have been a key factor in making our experience with Shiprocket exceptional. Their communication is always clear, timely, and professional.

Asenne
India
Over 1 year using the app
November 27, 2024

They are the best in this industry. There is no other alternative to their services. They have very prompt support system also. The channel has the vast connection which is their plus point.

Nilu's Collection
India
Almost 2 years using the app
November 28, 2024

The platform aims to simplify and optimize the shipping process by providing a wide range of courier options, real-time tracking, and a unified dashboard for managing orders.
Cost-Effective Shipping Rates
User-Friendly Interface

HAWTLASH
India
About 4 years using the app
November 21, 2024

Best platform to ship orders for brands. The best thing about shiprocket is that there are brand managers who guide us and help us fix issues. Shaurya (Our brand manager) is always there to help any order shipping concerns or queries. Highly recommended

CASEGEAR
India
Over 1 year using the app