Reviews (946)

Overall rating
4.2
Counts per rating level
  • 67% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 22% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing order fulfillment and management. It offers a user-friendly interface, a variety of courier options, and real-time tracking that keeps both merchants and customers informed. Features like Cash on Delivery, competitive rates, and a comprehensive dashboard are also valued. Responsive customer support and dedicated account managers further improve operational efficiency and customer satisfaction.

December 7, 2024

Using Shiprocket Logistics for our Shopify store has been a game-changer. The integration with Shopify is effortless, ensuring quick and smooth order fulfillment. With access to multiple courier partners, we can select the best option based on delivery speed, cost, and reliability, which adds significant flexibility to our operations.

One of Shiprocket's standout features is its intuitive ...

RetroStore
India
About 2 months using the app
November 25, 2024

The platform is user-friendly, and the automated tracking updates keep our customers informed every step of the way.
We appreciate the wide coverage and timely deliveries Shiprocket offers for our orders

House Of Beauty India
India
Almost 2 years using the app
November 30, 2024

Shiprocket logistics platform is super user-friendly, making it easy to manage multiple orders seamlessly. shipping rates and wide network of courier partners ensure that we can deliver to even the most remote areas.

Digitek
India
About 2 years using the app
November 25, 2024

Shiprocket is the number one ecommerce shipping solution and has a good integration with our shopify website.

Katan Weaves India
India
About 5 years using the app
November 27, 2024

We've been using Shiprocket with our Shopify store for a while now, and it has been a great experience overall. The platform is user-friendly, offers detailed analytics, and makes managing shipments seamless.

A special thanks to our KAM Shuchi and Saurabh for their helpful and responsive assistance!

Me&My
India
About 1 year using the app
November 23, 2024

As of now, we have tried multiple courier aggregator platforms, but Shiprocket has proven to be the best fit for our business. The support from their team, especially our managers Suhaib, Shourya, and Aman, has been exceptional. They are always ready to assist us, no matter the time, ensuring a smooth experience. The performance meetings and detailed reports they provide have significantly helped ...

Shopndia
India
9 months using the app
November 23, 2024

Have mostly had good experience on Shiprocket. Have been using it for more than 4 years now.

Once in a while we do face fake weight discrepancy issues which I hope Shiprocket takes necessary actions.

PRAKRTI GARDEN BOUTIQUE
India
Over 2 years using the app
November 29, 2024

Amazing Shipping Partner for Our Business

Shiprocket has made managing our deliveries so much easier. The platform is simple to use and integrates smoothly with our store, which saves us a lot of time. Their range of courier options helps us choose the best service based on price, delivery speed, and reliability, making logistics a breeze.

The tracking system is excellent, and the dashboard is ...

Jagruk Journal
India
About 2 years using the app
November 21, 2024

Shiprocket has been a reliable partner for our shipping needs, offering a range of features that cater to diverse business requirements. The platform simplifies the logistics process with its easy-to-navigate interface and a wide selection of courier partners.

While there’s room for improvement in certain areas, such as faster resolution of occasional hiccups, the support team is responsive and ...

Hatchnhack Cart
India
Over 1 year using the app
November 25, 2024

Shiprocket has truly transformed the way I manage my shipping needs. The platform is user-friendly, efficient, and packed with features that simplify logistics for businesses of all sizes. Their courier integration options ensure I always get the best rates and fastest delivery options for my customers.

Kraft by Astroji
India
8 months using the app