Reviews (946)

Overall rating
4.2
Counts per rating level
  • 67% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 22% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing order fulfillment and management. It offers a user-friendly interface, a variety of courier options, and real-time tracking that keeps both merchants and customers informed. Features like Cash on Delivery, competitive rates, and a comprehensive dashboard are also valued. Responsive customer support and dedicated account managers further improve operational efficiency and customer satisfaction.

December 6, 2024

For small business owners like. us, shiprocket is a game changer. Without shiprocket it was nearly impossible for me to automate my logistics. Account managers are very helpful and always supports you in times of need like a trusted partner. Would definitely recommend Shiprocket to anyone who is starting out their own ecom store or even if you are a big brand

Veganic
India
5 months using the app
November 25, 2024

The platform is user-friendly, and the automated tracking updates keep our customers informed every step of the way.
We appreciate the wide coverage and timely deliveries Shiprocket offers for our orders

House Of Beauty India
India
Almost 2 years using the app
November 27, 2024

We've been using Shiprocket with our Shopify store for a while now, and it has been a great experience overall. The platform is user-friendly, offers detailed analytics, and makes managing shipments seamless.

A special thanks to our KAM Shuchi and Saurabh for their helpful and responsive assistance!

Me&My
India
About 1 year using the app
November 25, 2024

Shiprocket is the number one ecommerce shipping solution and has a good integration with our shopify website.

Katan Weaves India
India
About 5 years using the app
November 30, 2024

Shiprocket logistics platform is super user-friendly, making it easy to manage multiple orders seamlessly. shipping rates and wide network of courier partners ensure that we can deliver to even the most remote areas.

Digitek
India
About 2 years using the app
November 23, 2024

As of now, we have tried multiple courier aggregator platforms, but Shiprocket has proven to be the best fit for our business. The support from their team, especially our managers Suhaib, Shourya, and Aman, has been exceptional. They are always ready to assist us, no matter the time, ensuring a smooth experience. The performance meetings and detailed reports they provide have significantly helped us streamline our operations. Thank you, Shiprocket, for being such a valuable part of our business journey!

Shopndia
India
9 months using the app
November 23, 2024

Have mostly had good experience on Shiprocket. Have been using it for more than 4 years now.

Once in a while we do face fake weight discrepancy issues which I hope Shiprocket takes necessary actions.

PRAKRTI GARDEN BOUTIQUE
India
Over 2 years using the app
November 29, 2024

Amazing Shipping Partner for Our Business

Shiprocket has made managing our deliveries so much easier. The platform is simple to use and integrates smoothly with our store, which saves us a lot of time. Their range of courier options helps us choose the best service based on price, delivery speed, and reliability, making logistics a breeze.

The tracking system is excellent, and the dashboard is very user-friendly, allowing us to keep track of shipments and update our customers easily. Their customer support team is also very helpful and quick to resolve any issues we’ve faced.

Overall, Shiprocket has been a reliable and efficient partner, helping us deliver a better experience to our customers. Highly recommended!

Jagruk Journal
India
About 2 years using the app
November 21, 2024

Shiprocket has been a reliable partner for our shipping needs, offering a range of features that cater to diverse business requirements. The platform simplifies the logistics process with its easy-to-navigate interface and a wide selection of courier partners.

While there’s room for improvement in certain areas, such as faster resolution of occasional hiccups, the support team is responsive and helpful. Overall, Shiprocket has significantly streamlined our order fulfillment process, making it a valuable tool for growing businesses.

Hatchnhack Cart
India
Over 1 year using the app
November 27, 2024

We’ve been using Shiprocket for our shipping needs at The Case Company, and the experience has been fantastic! ✨ The platform is user-friendly, efficient, and has significantly streamlined our logistics operations.

A special shoutout to our account manager, Akshay, for his exceptional support and dedication. His proactive communication, problem-solving skills, and commitment to ensuring smooth operations have made a huge difference for us.

Thank you, Shiprocket, and Akshay, for providing top-notch service! We look forward to continuing our partnership.

The Case Company
India
Over 2 years using the app